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04/02/2018 05/02/2018
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    Candlewood Suites Newport News

    329 Commonwealth Dr, Yorktown, VA 23693-5651
    011 44 871 423 4917
    Hotel website
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    04/02/2018 05/02/2018
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    Traveller (25)
    Room & Suite (21)
    Pool & Beach (2)
    • Excellent56%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (110)
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    1 - 5 of 109 reviews

    Reviewed 1 week ago

    I was favorably surprised with my experience at Candlewood Suites Newport News. I was greeted as an elite member by Nick at the front desk and he provided "above-and-beyond" customer service in giving me a prompt check-in and providing directions and recommendations for dining choices....More

    Thank Lee C
    Response from Scott C, Director of Sales at Candlewood Suites Newport NewsResponded 4 days ago

    Dear Lee C, This is great feedback to have for our hotel staff. We truly do go above and beyond the call of duty. Give us a call the next time you plan to visit us and we will be sure to offer you an...More

    Hotel's Favourite
    Reviewed 3 September 2017 via mobile

    Dog walking area was taken care of and stocked with bags, THANK YOU! The room was clean and comfortable. Very conveniently placed hotel I'd say. Restaurants weren't too far, the event complex, Hampton and Virginia Beach were within reasonable distances. The only thing I could...More

    Thank MarLee_12
    Response from Scott C, Director of Sales at Candlewood Suites Newport NewsResponded 5 September 2017

    Dear Marlee_12, Thank you for such kind remarks. We appreciate your feedback. We are indeed in a convenient location no matter what brings you to the market. We will share your thoughts with the front desk staff so that their interaction can be addressed. Thank...More

    Reviewed 3 December 2017

    We went to open the pull out couch for our 10 year old & it was clear that at some point a guest spilled something & it was never cleaned & there was mold growing. I nearly vomited at the sight. While the front desk...More

    Thank Jennifer D
    Response from IHGService, Guest Relations Manager at Candlewood Suites Newport NewsResponded 18 December 2017

    Hi Jennifer D, Thank you for your stay and for taking the time to share your experience with us. I was concerned to see that you were not impressed with our property particularly with our cleanliness. We always aim to provide an exceptional stay for...More

    Reviewed 5 November 2017 via mobile

    Not greeted as a spire elite member. New beds were installed without any notice. I stay in hotels for business 10 months out of the year. If they go in your room, do a fire test, anything, there is a note under your door and...More

    Thank Heatherbach
    Response from Scott C, Director of Sales at Candlewood Suites Newport NewsResponded 7 November 2017

    Thank you for your feedback. We appreciate all feedback good and bad. Your comments will be shared with ownership to see where we can correct the problem. Any time there is a renovation during normal business we expect some issues to occur. The installation of...More

    Reviewed 27 October 2017

    We checked in the Candlewood Suites not knowing what to expect due to the very mixed reviews. I would have to say our Queen size room was very comfortable. I have NEVER been to a hotel that does NOT have an ICE MACHINE! We had...More

    Thank Sharon D
    Response from Scott C, Director of Sales at Candlewood Suites Newport NewsResponded 7 November 2017

    Dear Sharon D, We do find the absence of an ice maker a challenge for all of our guests. We will mention this idea to ownership and see if a ice maker in the cupboard area is a possibility. Thanks again for the great feedback.

    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Price range
    • US$79 - US$149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 58
    • Reservation Options
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    • Location
    • United States >
    • Virginia >
    • Yorktown
    • Also Known As
    • Candlewood Suites Newport News Hotel Yorktown ,
    • Candlewood Suites Yorktown ,
    • Candlewood Yorktown ,
    • Yorktown Candlewood Suites
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    Traveller (25)
    Room & Suite (21)
    Pool & Beach (2)
    Hotel & Grounds (42)
    Bathroom (2)
    Business Centre & Event Rooms (2)
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Nick is a great resource in selecting a room"
    Read review
    "You can ask for a lake view."
    Read review
    "Ask for a lakeview room."
    Read review
    "Request a top floor and try to request a room not next to someone with a loud barking/whiney dog :-)"
    Read review
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