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All reviewsindoor poolgas stationbest westernseggs cooked to orderwestern hotelscovered parkingfree breakfastfresh fruitbreakfast was excellentgreat staywould definitely stay here againmain streetmiddle of townvery nice hotelone night staybeds were comfortableroom was large
Stayed in a few in the US now, and they all seem of a similar standard.
Our room had been updated and was pretty nice. It had a good TV, with a few decent channels, although it was missing a few digital channels (no Discovery...More
We have been staying at this hotel on ski trips for several years now and find it is great for families. First of all they have reasonably sized comfortable rooms. Important for post-skiing, the showers work really well and the beds are comfortable. Plus for...More
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Thank Lloyd H
Response from EmilyEC, Manager at Best Western Plus High Sierra HotelResponded 8 February 2018
Hello Lloyd H,
Thank you so much for posting your great review! With the challenges of renovating a hotel, it is appreciated when our guests can flow with us a little and recognize that we are still doing a few things well. I will give...More
In just a random decision we thought let’s stay in Mammoth. While they can’t control weather or road condition updates, we made it!! The previously complained about renovations were nearly completed (just lobby area left)..as you can see from my included pictures the rooms are...More
I tried cancelling my hotel within the two weeks cancellation policy due to a death in the family. The manager (Lucero) was so unreasonable and SO unsympathetic. She ended up cancelling my reservation without any assistance to change my reservation to another date. I tried...More
Thank A TripAdvisor Member
Response from Mammoth-couple, Manager at Best Western Plus High Sierra HotelResponded 7 February 2018
There are two times throughout the year in which the cancellation and deposit policy are very strict. The Christmas/New Years week and Presidents weekend, which is what you booked. During those times the cancellation policy is 14 days prior to your arrival with a...More
Finding a decent well priced place in Mammoth is tough, In this case the pro's were a competitive rate with AAA discount, an excellent breakfast and a nicely remodeled room. Despite the signs of building work in the lobby, I preferred the Best Western to...More
Response from EmilyEC, Manager at Best Western Plus High Sierra HotelResponded 21 January 2018
Thank you for your review and for understanding the challenges of remodeling such a large establishment as a hotel. I'm glad to hear that you liked the remodeled room and will be happy to hear that photos of the renovated rooms should be...More
Hello...we do not have a fish cleaning station at the property. We do not want to attract the bears to the property which would encourage them to check out the vehicles in our parking lot and potentially break into them... More
Hello...we do not have a fish cleaning station at the property. We do not want to attract the bears to the property which would encourage them to check out the vehicles in our parking lot and potentially break into them causing major damage. Once the bears find a source of food, they will frequently return to that area and we are very diligent informing guests to remove food sources from their vehicles in order to reduce the possibility of our guests vehicles sustaining damage from the bears. I believe that most lakes have an area for this task. Hope to see you soon.
Hello...Yes, both these reviewers are correct. We have 4 pet friendly rooms in the hotel and while the cost is slightly higher than our standard rooms, there is no additional pet fee. Please make sure that you are booking... More
Hello...Yes, both these reviewers are correct. We have 4 pet friendly rooms in the hotel and while the cost is slightly higher than our standard rooms, there is no additional pet fee. Please make sure that you are booking one of these pet specific rooms. If you are not sure, just give us a call and we'll make sure you have what you need.
The indoor heated pool is open from 7am-10pm and I am sorry to say that we do not have a BBQ.
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