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Sheraton Philadelphia University City Hotel

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Traveller (255)
Panoramas (11)
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Panoramas (11)
Dining (27)
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2 Dec3 Dec
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
GreenLeaders GreenPartner
A reimagined Philadelphia hotel on a historic campus. Located in the heart of the University of Pennsylvania campus, Sheraton Philadelphia University City Hotel is within walking distance of iconic attractions and entertainment. Our newly reimagined hotel offers warm, family-friendly hospitality and unique social spaces. We are immersed in the culture and history of Philadelphia - from museums that trace world civilizations to local eateries and elite universities. Unwind and explore the best of the city within moments.
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Property amenities
Room Service
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
Family Resort
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Full view
96Great for walkers
Grade: 96 out of 100
72Restaurantswithin 0.25 miles
7Attractionswithin 0.25 miles
Reviews (1,613)
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All reviews chef michael university city the club lounge noodle house front desk penn's campus street station fitness center across the street per day housekeeping staff convenient location checking in few blocks yogurt drexel teresa
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1 - 5 of 1,574 reviews
Reviewed 3 days ago via mobile

I’ve been coming to this hotel once a month for nearly 3 years. What is great is that whenever I get to registration, Davida is there. She knows my name and always does her best to ensure that I have a great room! How many...More

Thank 194jeffreyz
Response from Chris D, Manager at Sheraton Philadelphia University City HotelResponded yesterday

Hello 194jeffreyz, Thank you for sharing your feedback on TripAdvisor. Davida is indeed a star player on our team and we are glad that her efforts have not gone unnoticed. She is a leader in our front office and she leads her team by setting...More

Hotel's Favourite
Reviewed 12 October 2018

Stayed here for one night while visiting CHOPS. Very clean and comfortable hotel. Beds were clean and very comfy, linens were nice. The check in person was very short with us (we checked in around 1:00 AM coming in for an emergency visit) and obnoxious,...More

Thank Lori S
Response from Chris D, Manager at Sheraton Philadelphia University City HotelResponded 12 October 2018

Hello Lori, Thank you for sharing your visit to our property with TripAdvisor. We are delighted that your overall experience was great. Please accept our apologies for the subpar check in experience.We have taken your feedback to make sure that we correct the check in...More

Reviewed 3 days ago via mobile

Thank you All for your hospitality during my recent stay. A special thanks to Ron Wade, Kiorimar, Laval, and Jackie at Club level. All of them assisted me multiple time. Ron was training Kiorimar and overhearing his instructions, I can tell you it was outstanding...More

Thank DenverDeal
Response from Chris D, Manager at Sheraton Philadelphia University City HotelResponded yesterday

Hello DenverDeal, Thank you for sharing your positive experience on TripAdvisor. The front office associates that you named are star players. They go above and beyond to provide exceptional service to our guest, helping to ease the stress of traveling. Thank you for recognizing them...More

Reviewed 1 week ago

Great location in heart of University City, only blocks from UPenn, Drexel and many restaurants. Also walking distance to most areas of medical center. Staff was friendly, accommodating and helpful--surprising given a big-city hotel. Room was clean, nice as expected for a Sheraton.More

Thank SandraB2613
Response from Chris D, Manager at Sheraton Philadelphia University City HotelResponded 1 week ago

Good Day SandraB2613, We are delighted to have been your chosen hotel during your recent stay in Philadelphia. It was truly a pleasure to serve you. We appreciate your business and value your feedback. Your comments have been shared with the hotel team in order...More

Reviewed 1 week ago

Good location and very friendly staff but the rooms are a bit soulless. Had some difficulty with wifi access from mobile but laptop wifi access seemed to work OK. I'd recommend being specific about your room and asking for one away from lifts and ice...More

Thank Steven L
Response from Chris D, Manager at Sheraton Philadelphia University City HotelResponded 1 week ago

Hello Steven, Thank you for choosing the Sheraton University City and sharing your honest feedback. I apologize for the wifi issues that you experienced. We understand how important wifi is for our guests and we will make sure that everything is working correctly. Please feel...More

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Questions & Answers
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24 June 2018|
AnswerShow all 3 answers
Response from jip81 | Reviewed this property |
I was there in May. The lobby area has been fully renovated and I the Club lounge on the upper floor. Some of the rooms may have been renovated but I do not believe all of them. I have been staying at this hotel for several... More
15 February 2018|
AnswerShow all 3 answers
Response from r2655 | Reviewed this property |
check in is 3pm . Checkout is 11am
15 February 2018|
AnswerShow all 2 answers
Response from Chris D | Property representative |
Our Check-In time is 3PM. Our Check-out time is 1PM. You may be able to check in earlier if rooms are available from the previous night, depending on our occupancy the previous day. We will gladly store your luggage if a... More
Room Tips
"Away from Chestnut Street if possible. With the Univ of Penn Hospital nearby, the ambulance sirens are..."
3 weeks ago
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"Try to get a higher floor for a better view. Mine was pretty low, so the view was a bit limited."
8 Oct 2018
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"definitely don't get the horrible room 827"
17 Sep 2018
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"Enjoy your stay! We certainly did."
11 Sep 2018
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US$145 - US$368 (Based on Average Rates for a Standard Room)
sheraton philadelphia university city resortphiladelphia sheraton
United StatesPennsylvaniaPhiladelphiaUniversity City
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