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Sheraton Philadelphia University City Hotel

Overview
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3549 Chestnut Street, Philadelphia, PA 19104 See on map
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
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Offers from Sheraton Philadelphia University City Hotel
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,624)
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1,584 results
Traveller rating
779
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253
94
58
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LanguageEnglish
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400
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58
Show reviews that mention
All reviews chef michael university city the club lounge noodle house front desk penn's campus college visit street station guest services fitness center across the street housekeeping staff convenient location per day checking in enjoyed my stay few blocks
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1 - 5 of 1,584 reviews
Reviewed 5 days ago

i stayed at this place during they hosting a event for the university. it is very crowded,you can barely find a parking lot at their paid parking garage.(take me around 20 minutes) during my stay, i could not get wifi signal at my corner room....More

Date of stay: November 2018
1  Thank gowest1991
Hotel's Favourite
Reviewed 22 July 2018 via mobile

One of my children receives treatment for a severe heart defect at the Children’s Hospital of Philadelphia. We have been staying at the Sheraton, University City, since before his birth over 6 years ago. During that time, my family has developed a very special relationship...More

Date of stay: July 2018
1  Thank Jwillis383
Response from JKelly2015, General Manager at Sheraton Philadelphia University City HotelResponded 24 July 2018

Thanks for your very kind note and recognition of our team. We know the challenges faced by so many families visiting CHOP. We try our best to make everyone comfortable and welcome when we know the would rather be somewhere else. Chris and Tammy are...More

Reviewed 5 days ago via mobile

I hesitated to reserve at this hotel l because of the mixed reviews. Turns out they went through a major refresh. I loved this hotel. The club lounge was fantastic, great food and 24 hours. The hotel personnel all helpful and went the extra mile....More

Date of stay: December 2018
Thank C001
Reviewed 6 days ago

I had a few room issues when I checked in, things were not up to par. I let the front desk know and nothing got taken care of. I escalated to the GM and they did a more than phenomenal job taking care of my...More

Date of stay: December 2018
Thank RTDTravel
Reviewed 6 days ago

Before everything else, Jacky at the SPG lounge (top floor) is amazing. She is friendly and welcoming. This hotel is mouse infested. I saw a mice in my room and I got proof (pictures) of it. I reported it and they quickly responded. They gave...More

Date of stay: November 2018
2  Thank gerald_woo_lao
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About
Description
A reimagined Philadelphia hotel on a historic campus. Located in the heart of the University of Pennsylvania campus, Sheraton Philadelphia University City Hotel is within walking distance of iconic attractions and More entertainment. Our newly reimagined hotel offers warm, family-friendly hospitality and unique social spaces. We are immersed in the culture and history of Philadelphia - from museums that trace world civilizations to local eateries and elite universities. Unwind and explore the best of the city within moments. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
316
Price range
US$130 - US$338 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Philadelphia University City Resort
,
Philadelphia Sheraton
Location
United States > Pennsylvania > Philadelphia > University City
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
316
Price range
US$130 - US$338 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Philadelphia University City Resort
,
Philadelphia Sheraton
Location
United States > Pennsylvania > Philadelphia > University City
Photos
Traveller (267)
Room & Suite (233)
Dining (27)
Pool & Beach (6)
Amenities (16)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
Ctowner1
24 June 2018|
AnswerShow all 3 answers
Response from jip81 | Reviewed this property |
I was there in May. The lobby area has been fully renovated and I the Club lounge on the upper floor. Some of the rooms may have been renovated but I do not believe all of them. I have been staying at this hotel for several... More
0
Votes
Squann
15 February 2018|
AnswerShow all 3 answers
Response from r2655 | Reviewed this property |
check in is 3pm . Checkout is 11am
0
Votes
Squann
15 February 2018|
AnswerShow all 2 answers
Response from Chris D | Property representative |
Our Check-In time is 3PM. Our Check-out time is 1PM. You may be able to check in earlier if rooms are available from the previous night, depending on our occupancy the previous day. We will gladly store your luggage if a... More
0
Votes
Room Tips
"High floor gets you a good view but elevators are a bit slow"
RTDTravel
6 days ago
Read review
"If your room door has a big gap under the floor, put a towel to block the airflow since mice will use that..."
gerald_woo_lao
6 days ago
Read review
"Away from Chestnut Street if possible. With the Univ of Penn Hospital nearby, the ambulance sirens are..."
prdjgood
28 Oct 2018
Read review
"Try to get a higher floor for a better view. Mine was pretty low, so the view was a bit limited."
SusanK347
8 Oct 2018
Read review
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