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Sheraton Philadelphia University City Hotel

PricelineUS$210*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$242*
US$210*
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US$241*
US$241*
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Sheraton Philadelphia University City Hotel
Sheraton Philadelphia University City Hotel
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1,224 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Philadelphia University City Hotel
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Showing 1,191: English reviews
Boston, Massachusetts
Reviewed 28 February 2016

I am a return guest to the Sheraton. On this visit, I was pleasantly greeted by Samantha, the front desk agent who accommodated my room requests. On the weekends that I am here I look forward to Chef Marlene's omelettes in the Club Lounge - this weekend did not disappoint. My room was clean and comfortable which for allowed relaxing...

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Helpful?
3Thank Chris P
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Chris. We are glad we could welcome you back and it's great to hear that Samantha and Marlene were so helpful to making you comfortable this trip. We hope to see you back here very soon. Best regards Joe Kelly General Manager

Reviewed 28 February 2016 via mobile

Chef Marlene really hit the spot! Such a courteous woman! Definitely satisfied!! The hotel was great. Room was clean, bed was comfortable and amenities were not lacking. Great trip overall. Definitely going to stay here again! And the rates were cheap!

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Helpful?
2Thank Jenna Y
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Jenna, Thanks for staying with us. We can see the enthusiasm in your review! Please do come again soon. Marlene will be waiting with her omelette pans! All the best Joe Kelly General Manager

Minnesota
Reviewed 28 February 2016

I'm frequently at the Sheraton University City for weekend classes at Penn, and I always look forward to Chef Marlene's omelets on the weekend. She's very friendly, efficient, and the food is great too.

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Helpful?
2Thank MinnesotaMartha
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Great to have you back with us Martha. Thanks for recognizing marlene and the service that makes you want to come back and stay with us. See you again soon! Best Joe Kelly General Manager

Athens, Georgia
Reviewed 27 February 2016

The room is quite pleasant and clean, albeit no frills. The beds and linens are lovely and sleep very well. The fitness center is more than adequate and has great yoga mats and fitness balls as well as diagrams on the walls of exercises - very helpful. But what made the hotel stand out is the staff. Every staff member...

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Helpful?
1Thank pjmellom
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear PJ, We totally agree that a hotel is only as good as the staff. Clearly all our tem left a very good impression on you with the service they offered. We appreciate your recogntion of so may people and we will be sure to share your comments as an example of what we can do to make a hotel...

Vineyard Haven, Massachusetts
Reviewed 23 February 2016

My father was a salesman who traveled a lot and his hotel of choice was Sheraton, though mainly because of the price. A solid middle of the road hotel that was lean on frills. However, when our king reservation at the Sheraton Philadelphia University City was upgraded to the king suite on the top (20th) floor, a whole other perspective...

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Helpful?
1Thank David L
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear Davis, Sometimes dreams do come true! We are so glad you enjoyed your stay and got a chance to enjoy the Sheraton Club Lounge on our top floor. Very soon the Lounge will be getting a massive redesign which will make it even better! Thanks for staying with us. See you next season! Joe Kelly General Manager

Fairport, New York
Reviewed 22 February 2016

We had a nice stay here while visiting Drexel U. Tammy at the front desk was really nice and set the tone for our stay. We had a nicely appointed room that was clean and loved the free wi-fi. We alsoliked the fact that the parking privileges extended past check out. The location was perfect for our visit to Drexel.

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1Thank Steve662
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hello Steve, Thanks for selecting our hotel during your visit to Drexel. We are glad to know that Tammy made you feel welcome and cared for during your stay. We look forward to welcoming you back soon. All the best Joe Kelly General Manager

Tampa, Florida
Reviewed 22 February 2016 via mobile

This was a delightful experience ...The staff from Reubin the doorman or conceirge is so respectful and friendly. The checkin staff be it Chris, Miss Tammy,Vinney or Richard, Samantha,or Rob are so perfect at what they do. I caught myself saving names to write about the staff as they deserve recognition on what great service they deliver. THE PROFESSIONALISM IS...

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Helpful?
Thank Jerseygirl07738
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hello Jerseygirl, WOW What a fantastic review. Thanks for making the effort to remember and recognize so many of our team. We truly appreciate all your compliments and we too look forward to having you back. Sincerely Joe Kelly General Manager

Yardley, Pennsylvania
Reviewed 22 February 2016

We loved staying at the Sheraton University City Hotel. The staff could not have been anymore accommadating, starting with Audrey Krigt, Davida from guest services and Philip (bellman). We'll definitely be back. Thanks for a great stay!

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Thank Lisa02182016
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Lisa, GREAT STAY is agreat headline and just what we are striving to deliver. Thanks for sharing your kind words. All the best Joe Kelly General Manager

Philadelphia, Pennsylvania
Reviewed 22 February 2016

Amazing experience at the Sheraton University City! This has been the hotel of choice for my family ever since I started attending Penn, and as a campus hotel it's in a central location – both with respect to campus, as well as central city Philadelphia. The concierge level continental breakfast is so filling, and Marlene, the omelette chef, makes very delicious...

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Helpful?
Thank Harry C
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear Harry. Thank you for the AMAZING review and all the kind words about our team during your stay. We are delighted the Sheraton is your first choice when you are visiting PENN and University City. Please come again soon. Best regards Joe Kelly General Manager

Philadelphia, PA
Reviewed 21 February 2016

The hotel itself was fab. I have a lot of fam in that location and the hotel is in the perfect location. Ron was so refreshing after my long delayed drive due to traffic accident. My daughter and I needed that ball of energy. The room was a nice size, clean, big bathroom, and the pillows/bed was so comfortable. I...

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Helpful?
4Thank Kt-Alexis
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear KT, We are very sorry that the guests nearby made your night so unpleasant. Unfortunately, we have to deal with these situation on occasion so we are very glad to know that our team handled the matter so professionally. Your next visit should be more calm and quiet. Thanks for your trust in us and we look forward to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Philadelphia University City Hotel staff and other travellers.
17 questions
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Moscow, Pennsylvania
1 month ago
Washington DC, District of Columbia
10 months ago
Indiana

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Questions? Get answers from Sheraton Philadelphia University City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North views are quieter as they do overlook the main street”
temzer, 5 Apr 2017 | Read review
“Higher floors for view and less street noise.”
davec996, 1 Apr 2017 | Read review
“All rooms have been nicely updated, but ask for one facing Chestnut Street for the best view!”
185kelseyb, 16 Mar 2017 | Read review
“book ahead if you really want this one”
wwtraveler2010, 11 Feb 2017 | Read review
“Club level has the best perks, great city view and complimentary breakfast/hors D'oeuvres in club lounge.”
mzhooper, 28 Jan 2017 | Read review
5 of 5
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US$210* /night
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Prices are for 1 room, 2 adults
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