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Sheraton Philadelphia Society Hill Hotel

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Sheraton Philadelphia Society Hill Hotel
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887 Reviews from our TripAdvisor Community

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Showing 840: English reviews
Arlington, Virginia
Reviewed 6 March 2016

It was my wife's birthday weekend and we stayed here for two nights. Check-in was efficient. We stayed in one of the junior suites on the 2nd floor. We loved the extra space (i.e. spacious living room, and additional television), and the bed was really comfortable. Others have noted the heater units turn on and off rather loudly. We had...

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Helpful?
Thank jpm0703
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continually look to improve upon the experience of our guests. Your comments have been shared with our management team. Unfortunately we do not own or operate our parking garage. The fee for parking is $44.10 (including tax) per night it does not double on the...

Richmond, Virginia
Reviewed 27 February 2016

Listen, if you want to stay at a place where they listen to you and care...THIS IS THE PLACE!! Modern conveniences such as courtesy shaver and cream ( new btw), super clean rooms, and great Wi-Fi are just a few things that make the Sheraton Society Hill Hotel a great destination home for your visit to Philadelphia. Moriah and Jordan...

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2Thank JC G
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for your feedback and your positive comments about our staff. We strongly feel our staff is our best asset. They care from the time you make your reservation to the check in process and throughout your stay. Our staff prides themselves to ensure all of our guests have created great memories of their experience with us! We will...

Cleveland, Ohio
Reviewed 25 February 2016

We have stayed here several times. It is a great location in the Historic district of Philly near Queen Village. It is not a high rise so it feels more like a Mid sized European hotel. The staff is very friendly and the rooms are very clean and comfortable. The beds are the most comfortable hotel beds we have ever...

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Helpful?
Thank William B
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying at the Sheraton Philadelphia Society Hill on your most recent trip to Philadelphia. We thank you for your wonderful comments and appreciate you taking the time to review our hotel. Come back and stay with us again soon!

Reviewed 24 February 2016

We've stayed at this location for business in the past and we decided to stay for New Year's 2016 and we are so glad we did. The staff was amazing and we were able to check in early. They served champagne & chocolate covered strawberries in the lobby later in the day, nice treat! The lobby has been updated since...

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Helpful?
Thank Clbtw
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying with us on New Years Eve! We appreciate you taking the time to review your recent stay. We are so glad you enjoyed the champagne and chocolate covered strawberries. Thank you for positive comments about our lobby! We did a full multi-million dollar renovation in 2012, the lobby was definitely an area we wanted our guests...

Connecticut
Reviewed 22 February 2016

The design of this hotel is tastefully blended into the aesthetic of old Society Hill section of downtown. It is quite a large hotel but you'd never guess that as you enter the discrete, cobblestoned drive. It is a Sheraton - you get what you pretty consistently expect. Not 5 star but doesn't pretend to be. Good, clean, hotel. A...

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Thank Astilbe_Arendsii
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying at the Sheraton Philadelphia Society Hill Hotel on your most recent trip to Philadelphia. We thank you for your wonderful comments and appreciate you taking the time to review our hotel. Come back and stay with us again soon!

Mundelein, Illinois
Reviewed 21 February 2016

Great hotel, great location. 5 minute walk thru lots of history to get to the Liberty Bell and Independence hall. Super comfortable bed. Very professional desk staff. Will stay here again for sure. Great nights sleep.

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Helpful?
Thank Ed S
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying with us on your recent trip to Philadelphia! We appreciate you taking the time to review your recent stay. We are very lucky to be in such a nice location! We are so glad you enjoyed our Sheraton Sweet Sleepers! Thank you for the positive comments about our staff! We hope you have the chance to...

Downers Grove, Illinois
Reviewed 15 February 2016

The staff at the Sheraton Philadelphia Society Hill Hotel was very pleasant and helpful both at the front desk and in the restaurant. I had requested a quiet room and they met my every request. I was only there for two nights and had used their Green program, so I did not experience housekeeping during my stay. The room was...

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Helpful?
Thank Karen S
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for your feedback and your positive comments about our staff. We strongly feel our staff is our best asset. They care from the time you make your reservation to the check in process and throughout your stay. Our staff prides themselves to ensure all of our guests have created great memories of their experiences with us! We are...

Brooklyn, New York
Reviewed 13 February 2016 via mobile

I was so surprised by the lack of services at this 3.5 star hotel. They only have valet parking... Which is expensive. There is no complimentary breakfast and the rooms don't even have refrigerators! What kind of hotel room doesn't have a mini fridge? And the water pressure in the shower was so pathetic that they might as well have...

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Helpful?
Thank carlyjgutierrez
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continually look to improve upon the experience of our guests. Please accept our most sincere apology for any issues you experienced during your stay with us. Your comments have been shared with our management team. We hope that you will give us another chance and...

Reviewed 7 February 2016 via mobile

I cannot believe that they charge about 10 dollars a day for wifi! It should be free! My reasoning is because your phone will not work in most of the rooms and places in the hotel. Unless you are in front. They have brick walls which makes phone service a nightmare!!!!!!!!!!!!!! Hope you don't get murdered and have to call...

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1Thank TravelingFoodie3131
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continually look to improve upon the experience of our guests. Please accept our most sincere apology for the wifi connectivity issues you experienced during your stay with us. We hope that you will give us another chance and let us exceed your expectations.

Reading, Pennsylvania
Reviewed 3 February 2016 via mobile

We stayed here because we were having New Years Eve dinner at Zahav and going to see the fireworks afterwards. Perfect location! Although there was a wedding going on, we requested and were given a relatively quiet room. If your destination is in the society hill area then this is a great choice. Kudos to the staff who were all...

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Thank fancyn1
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying at the Sheraton Philadelphia Society Hill on your New Years Eve trip to Philadelphia. We thank you for your wonderful comments and appreciate you taking the time to review our hotel. We hope you enjoyed your dinner at Zahav. We hope you have the chance to come back and stay with us again soon! Happy New...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Sheraton Society Hill Hotel is near Independence Hall, the Liberty Bell, the National Constitution Center, Independence Visitors Center and Penns Landing. Our Philadelphia hotel has 17 meeting spaces ... more   less 

Additional Information about Sheraton Philadelphia Society Hill Hotel

Address: One Dock Street, 2nd and Walnut Streets, Philadelphia, PA 19106-3939
Region: United States > Pennsylvania > Philadelphia
Price Range: £144 - £327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Philadelphia Society Hill Hotel 4*
Number of rooms: 364
Reservation Options:
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Also Known As:
Sheraton Society Hill Hotel Philadelphia
Sheraton Hotel Philadelphia
Sheraton Philadelphia
Philadelphia Sheraton
Hotel Style:
#18 Luxury Hotel in Philadelphia
#27 Business Hotel in Philadelphia
#34 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Philadelphia Society Hill Hotel staff and other travellers.
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Questions? Get answers from Sheraton Philadelphia Society Hill Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in south side room. Had nice southern views of skyline and war memorial.”
 of 5 bubbles StealthAvi, 14 Mar 2017 | Read review
“Parking is pricey.”
 of 5 bubbles Goldendeed, 27 Feb 2017 | Read review
“Be careful with valet”
 of 5 bubbles CristalPackers, 2 Feb 2017 | Read review
“Don't know, we were only there 1 night”
 of 5 bubbles jefferyp2017, 29 Jan 2017 | Read review
“If you are going to use the Sheraton Club, it is on the 3rd floor.”
 of 5 bubbles BradleyFL, 16 Jan 2017 | Read review
5 of 5