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Sofitel Philadelphia Hotel

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Sofitel Philadelphia Hotel
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3,126 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

We stayed at this hotel for a date night away from the kids. It is on a very busy street we had to circle the block twice before we could figure out where we were supposed to pull in. There is no self parking only valet which cost us $43 a bit pricey. The valet staff were very nice and...

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Helpful?
Thank Rochelle A
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Rochelle A, Thank you for choosing Sofitel for your date night getaway. We understand that not all guests prefer valet parking and we are always happy to provide nearby self park options. I was delighted that you enjoyed your spacious suite, amenities in your room and our Liberte Lounge. We would love to welcome you back again for your...

Springfield, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 18 December 2016

The Sofitel is not inexpensive, but you do get what you paid for. They offered a gorgeous, comfortable room. I almost didn't want to leave the bed, since it felt so good! The location is also excellent, a short walk to the Marathon (which was why we were there - my husband ran it), as well as lots of restaurants,...

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Helpful?
2Thank Karen C
About Hotel's Favourite Review
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Karen C, Thank you for choosing Sofitel for your stay in Philadelphia for the Marathon. I was delighted to hear that you enjoyed our downtown location, exclusively designed So-Beds, bathrooms with separate soaking tub and shower, and our Liberte Lounge. Your comments are also very helpful to us and I will share with our team to assist us when...

New York City, New York
Reviewed 2 days ago NEWvia mobile

This was my first stay at a Sofitel. I came away with mixed feelings as to whether I'll seek out another. Let's break it down: Pros: - great location - very comfy bed and linens - relatively affordable parking, considering that the price ($50) covers you from whenever you check in until 6 pm the next day, which is cheaper...

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Helpful?
Thank staceyinnyc17
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Staceyinnyc17, Thank you for your detailed review as your comments greatly assist us with continually making improvements to our hotel and service. I will share your review with our team to ensure the water pressure is checked and improved in any rooms with issues. I was happy to hear that you did enjoy our exclusively designed So-Beds, valet parking...

Reviewed 4 days ago NEWvia mobile

We stayed here for three nights and the service was great. The junior suite was spacious and clean. I was very impressed with the turn down service in this hotel. We had a great stay and valet parked the car. Oumar was the valet and was super friendly and gracious. He remembered our names and greeted us in and out...

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Helpful?
Thank Mari A
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Mari A, Thank you for choosing Sofitel for your weekend trip. I am delighted that you enjoyed your spacious Junior Suite, our evening turn down service, breakfast in Chez Colette, our great downtown location, and especially that our ambassadors provided you with a memorable experience. We would love to welcome you back again the next time you have the...

Madison, Wisconsin
Reviewed 1 week ago

I cannot recommend this hotel highly enough! It has all of the standard amenities you would expect from a Sofitel. It is beautiful from the lobby to the rooms. The staff goes above and beyond to make you feel welcome. The valet parkers were so prompt and friendly that I (almost) didn't mind the exorbitant rates. The front desk staff...

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Helpful?
Thank AJ53705
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour AJ53705, Thank you for choosing Sofitel for your recent trip to Philadelphia. I am delighted that you enjoyed so many aspects of your stay from our rooms, amenities, downtown location, and especially that our ambassadors provided you with such a memorable experience. I will certainly share your review with our Housekeeping team as well to ensure that our high...

Boston, Massachusetts
Reviewed 1 week ago

We stayed at the Sofitel for one night while attending a wedding in Center City. This PET FRIENDLY!! hotel was outstanding! The hotel was beautiful, with very rich decor. The rooms were large, and the bathrooms were modern and beautiful! The hotel coworkers were pleasant, and had an inherent desire to provide exceptional customer service. I would definitely stay at...

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Helpful?
Thank mrsiss
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher mrsiss, Thank you for your wonderful review! I am delighted that you had such a pleasant stay with us while staying in Philadelphia for a wedding. I certainly are pet friendly and love hosting our furry guests as well! I am so happy that our ambassadors provided you with such memorable customer service and that you enjoyed our spacious...

Reviewed 1 week ago via mobile

Nice hotel but the heating and cooling was a problem. They have one of those thermostats that turn off the system as soon as there is no motion. Room was too hot all night and you can do nothing. Really frustrating. Not sure I will come back because of that.

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1Thank John C
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear John C, Thank you for sharing your review with us. Your comments are very valuable as they assist us with continually making enhancements to our hotel. I will share your review with our Director of Engineering to ensure he is aware and so that we can do all we can to make the appropriate improvements. I would very much...

Reviewed 1 week ago

I have stayed in Sofitel 4 times in different years, they have an Excellent service and The rooms are confortable. The hotel is well located. Muy buen lugar para alojarse en Philly por negocios o familia. Lo único que puede mejorar es la comida.

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Helpful?
Thank Angelica L
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Angelica L, Thank you for you for being such a loyal guest of Sofitel! I am delighted that you continually enjoy our rooms, great location, and especially that our ambassadors always provide you with memorable service. We eagerly await your next stay with us! Warm Regards, Angela

Miami, Fl
Reviewed 1 week ago via mobile

Check in and check out was quick and smooth. Room was big and spacious. Bed and pillows were sooooo comfortable!! Bathrooms were really pretty, also big, and includes both shower and bath tub. Very nice bar area, good drinks. Everyone was very nice.

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Thank nascar8and20
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour nascar8and20, Thank you for choosing Sofitel for your recent trip to Philadelphia. I was delighted that you had such a great stay with us and that you especially enjoyed your spacious room, efficient check in, our exclusively designed So-Beds, spacious bathrooms with separate shower and tub and Liberte Lounge. We would love to welcome you back again soon for...

Reviewed 1 week ago

Immediately greeted by friendly valets, this hotel impresses. We arrived on a Friday around 6pm but our room was not yet available. Only staying for one night, it was disappointing to lose a significant amount of time waiting. Staff at the front desk was incredibly nice and you could tell that it was very busy. Our staff member escorted us...

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Helpful?
1Thank Nicole G
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear Nicole G, Thank you for sharing your review with us as your comments are very helpful for us to ensure we continually provide consistently top service. I was disappointed to hear of your delayed check in as that is not our standard. I will certainly review with our team to ensure we do all we can to always provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 

Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103-5115
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: £137 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Philadelphia Hotel 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Travelocity, Orbitz and Jetsetter so you can book your Sofitel Philadelphia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel
Hotel Style:
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#6 Luxury Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#10 Family Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Philadelphia Hotel staff and other travellers.
21 questions
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Questions? Get answers from Sofitel Philadelphia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior king suites are very nice”
 of 5 bubbles rochellea491, 21 Feb 2017 | Read review
“Rooms are very quiet, so location is not a high priority.”
 of 5 bubbles AJ53705, 15 Feb 2017 | Read review
“higher floors away from elevator. Prestige Room is really quite area”
 of 5 bubbles 382pastorr, 11 Feb 2017 | Read review
“Try to get a room in a corner. The couple next door to me was fighting all night.”
 of 5 bubbles NanTanner, 10 Feb 2017 | Read review
“as always, higher floor”
 of 5 bubbles 637MichaelK637, 30 Jan 2017 | Read review
5 of 5