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Sofitel Philadelphia Hotel

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3,097 Reviews from our TripAdvisor Community

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Showing 2,878: English reviews
Alberta, Canada
Reviewed yesterday NEW

This is my second stay at the Sofitel Philadelphia Hotel in one year. The staff were all very friendly and helpful, and the room was spacious and comfortable. I stayed here on business, and the conference facilities were very nice. The food served during the conference was of very high quality. The only glitch I encountered during my stay was...

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Thank rennurmk
Reviewed yesterday NEW

We decided to do a quick weekend getaway with our 3 year old and 1 year old. We arrived at the sofitel at around 4pm (not the best time for little ones) and the staff could not have been more friendly and inviting. They greeted our kids, whisked away our luggage and asked about our plans. After hearing that it...

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Thank TracyDC11
Woodbine, New Jersey
Reviewed 4 days ago NEW

This hotel is in the heart of shopping, food & Rittenhouse square. Perfect location. The rooms are very clean! The staff is just so accommodating & friendly! We ate breakfast there which was very good. They also have parking.

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1Thank PamDragoniMeadow3242
New York City, New York
Reviewed 4 days ago NEW

Very conveniently located. Front desk service very efficient. Hotel could use some renovations. Carpet in rooms smelled like carpet fresh - could even see the powder in the corners where the vacuum didn't pick it up. Bed was lumpy and uncomfortable. Featherbed over mattress did not help with comfort. Would not stay here again.

Review collected in partnership with Accorhotels.com
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1Thank Meg O
United States
Reviewed 4 days ago NEW

The location of Sofitel can't be beat. The room was clean and comfortable and the in-room dining was both tasty and affordable. Only reason for lacking a 5th bubble is that the room was missing a few key details. I was there on business and therefore needed to use the desk; the wifi worked well which is a plus, but...

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1Thank Sewk1009
Washington DC, District of Columbia
Reviewed 5 days ago NEWvia mobile

We had a fantastic stay at the Sofitel in Philadelphia. The rooms are very spacious, and very clean. The buffet breakfast was great, and the hotel bar is lovely. The hotel is right in the heart of Center City, and we for a great rate!

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1Thank jansU4749LC
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour jansU4749LC, Thank you for choosing Sofitel for your recent stay in Philadelphia! I am delighted that you had such a great family trip and enjoyed our spacious rooms, weekend breakfast buffet in Chez Colette, and convenient downtown location. We would love to welcome back you and your family the next time you have the opportunity to visit Philadelphia. Warm...

NYC
Reviewed 6 days ago NEWvia mobile

This was our first time we stayed at the Sofitel- a French hotel chain. We booked fairly last-minute to celebrate our anniversary. The hotel was welcoming and provided a nice small cake and two flumes of champagne. The room was average size, clean and had no view. Although we had read reviews the coffee and croissants were served in the...

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1Thank NYCTravelPal
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour NYCTravelPal, Thank you for sharing a review of your recent stay. Your comments are very valuable to us as they assist with continually making enhancements to our service. I have shared your review with our team to ensure that we always strive to keep our service consistently high at all times and pay close attention to detail. We would...

New Port Richey, Florida, Usa
Reviewed 1 week ago

My husband and I were visiting my family in Philly and we stayed at this Hotel . Beautiful place ,we had such a relaxing time . The room was so comfortable and sooo clean. Lots of amenities. right in the center city of Philly for shopping all in the same area. This place was awesome. we will stay there again...

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1Thank Suzette B
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Suzette B, Thank you for your wonderful review! I am delighted that you and your husband enjoyed your stay with us from our great downtown location to the amenities we provide. We eagerly await your next visit! Merci, Angela

Kiato, Greece
Reviewed 1 week ago

Second time after three years, and felt both like to return to our home.The staff always ready to solve problems or complaints from reception till the bellboy and from the bar till room cleaning service...special-special thanks to all for my birthday cake,and separate to Miguel from the breakfast options and good times for good morning. .On certain evenings we had...

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1Thank Giannis_Anna96
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Giannis_Anna96, Thank you for being such a loyal guest of Sofitel Philadelphia! I was absolutely delighted to hear that we continue to make your stays memorable and that you had an especially great stay with us celebrating your birthday! We love to be a part of special occasions and I am so glad that our ambassadors truly made a...

Dallas
Reviewed 1 week ago

Warmly greeted at reception. Room was very clean, furniture and furnishings in good condition and a nice size for a standard King room. Plenty of electrical outlets for devices. A little odd they did not really have a good walking map of the area, but the doormen were all super friendly and informative. Housekeeping prompt and receptive if we needed...

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1Thank Dallasite1
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Dallasite1, Thank you for your great review! I was delighted that you had such a pleasant stay with us and enjoyed our spacious rooms, many outlets, central location and especially that our ambassadors provided you with memorable service. We would love to welcome you back again the next time you are visiting Philadelphia! Merci, Angela

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 

Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103-5115
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: £137 - £292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Philadelphia Hotel 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, ACCOR, Travelocity, TripOnline SA and Jetsetter so you can book your Sofitel Philadelphia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel
Hotel Style:
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#6 Luxury Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#10 Family Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Philadelphia Hotel staff and other travellers.
21 questions
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Questions? Get answers from Sofitel Philadelphia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You might hear music from the ballroom if your room is located on the same side of the hotel on floor 4 or 5.”
 of 5 bubbles rennurmk, 21 Jan 2017 | Read review
“the upper rooms are the quietest.”
 of 5 bubbles SuzetteB797, 14 Jan 2017 | Read review
“Fly to high for me is the rule !!!”
  • Our home for 7 nights !
  • Some snacks from minibar.
  • Bathroom.
  • This is a BED !
  • My second BIRTHDAY CAKE ! Lollll,THANK'S to ALL
  • First Birthday cake !!!
  • Wish message from my WIFE !!! ....TRANSALTE !
 of 5 bubbles Giannis_Anna96, 12 Jan 2017 | Read review
“requests are not honored”
 of 5 bubbles RR22RR, 7 Dec 2016 | Read review
“Just request a quiet room not near elevator”
 of 5 bubbles Nutmeg2003, 29 Nov 2016 | Read review
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