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Sofitel Philadelphia Hotel

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Sofitel Philadelphia Hotel
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3,130 Reviews from our TripAdvisor Community

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Spokane, United States
Reviewed yesterday NEW

Beautiful hotel on the south edge of the city center and about 1 mile from historic Independence Hall area. I was there for a conference and the meals were fantastic as was the meeting rooms. The hotel rooms were quiet, had full room service from staff. The staff were exceptionally helpful with check in, baggage handling, and advice on dining.

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Thank G3581FKmarcusm
Springfield, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 18 December 2016

The Sofitel is not inexpensive, but you do get what you paid for. They offered a gorgeous, comfortable room. I almost didn't want to leave the bed, since it felt so good! The location is also excellent, a short walk to the Marathon (which was why we were there - my husband ran it), as well as lots of restaurants,...

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2Thank Karen C
About Hotel's Favourite Review
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Karen C, Thank you for choosing Sofitel for your stay in Philadelphia for the Marathon. I was delighted to hear that you enjoyed our downtown location, exclusively designed So-Beds, bathrooms with separate soaking tub and shower, and our Liberte Lounge. Your comments are also very helpful to us and I will share with our team to assist us when...

NY
Reviewed yesterday NEW

We decided to splurge thinking this would be a really nice place to stay. The lobby is nice, the room disappointing. Instead of two Queen beds we thought we were getting, there were two small beds that looked like twins. The furniture was pitted and in places, the finish was worn. There was an old sixties style white vinyl chair...

Review collected in partnership with Accorhotels.com
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Thank NyMbc
DC
Reviewed 2 days ago NEW

Review collected in partnership with Sofitel.com
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Thank enigomontoya
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Reviewed 3 days ago NEW

We stayed at this hotel for a date night away from the kids. It is on a very busy street we had to circle the block twice before we could figure out where we were supposed to pull in. There is no self parking only valet which cost us $43 a bit pricey. The valet staff were very nice and...

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Thank Rochelle A
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Rochelle A, Thank you for choosing Sofitel for your date night getaway. We understand that not all guests prefer valet parking and we are always happy to provide nearby self park options. I was delighted that you enjoyed your spacious suite, amenities in your room and our Liberte Lounge. We would love to welcome you back again for your...

New York City, New York
Reviewed 4 days ago NEWvia mobile

This was my first stay at a Sofitel. I came away with mixed feelings as to whether I'll seek out another. Let's break it down: Pros: - great location - very comfy bed and linens - relatively affordable parking, considering that the price ($50) covers you from whenever you check in until 6 pm the next day, which is cheaper...

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Thank staceyinnyc17
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Staceyinnyc17, Thank you for your detailed review as your comments greatly assist us with continually making improvements to our hotel and service. I will share your review with our team to ensure the water pressure is checked and improved in any rooms with issues. I was happy to hear that you did enjoy our exclusively designed So-Beds, valet parking...

Birdsboro, Pennsylvania
Reviewed 4 days ago NEWvia mobile

What was wrong: Incompetent front desk and concierge. We were there for a romantic weekend. The concierge was to have set up surprises in the room. My husband called before our arrival to set it up. Nothing was in the room when we arrived. We had to call and ask where it was. Even then, the fresh rose petals and...

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Thank AllysonSTALLMAN
Reviewed 6 days ago NEWvia mobile

We stayed here for three nights and the service was great. The junior suite was spacious and clean. I was very impressed with the turn down service in this hotel. We had a great stay and valet parked the car. Oumar was the valet and was super friendly and gracious. He remembered our names and greeted us in and out...

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Thank Mari A
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Mari A, Thank you for choosing Sofitel for your weekend trip. I am delighted that you enjoyed your spacious Junior Suite, our evening turn down service, breakfast in Chez Colette, our great downtown location, and especially that our ambassadors provided you with a memorable experience. We would love to welcome you back again the next time you have the...

Madison, Wisconsin
Reviewed 1 week ago

I cannot recommend this hotel highly enough! It has all of the standard amenities you would expect from a Sofitel. It is beautiful from the lobby to the rooms. The staff goes above and beyond to make you feel welcome. The valet parkers were so prompt and friendly that I (almost) didn't mind the exorbitant rates. The front desk staff...

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Thank AJ53705
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour AJ53705, Thank you for choosing Sofitel for your recent trip to Philadelphia. I am delighted that you enjoyed so many aspects of your stay from our rooms, amenities, downtown location, and especially that our ambassadors provided you with such a memorable experience. I will certainly share your review with our Housekeeping team as well to ensure that our high...

Boston, Massachusetts
Reviewed 1 week ago

We stayed at the Sofitel for one night while attending a wedding in Center City. This PET FRIENDLY!! hotel was outstanding! The hotel was beautiful, with very rich decor. The rooms were large, and the bathrooms were modern and beautiful! The hotel coworkers were pleasant, and had an inherent desire to provide exceptional customer service. I would definitely stay at...

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Thank mrsiss
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher mrsiss, Thank you for your wonderful review! I am delighted that you had such a pleasant stay with us while staying in Philadelphia for a wedding. I certainly are pet friendly and love hosting our furry guests as well! I am so happy that our ambassadors provided you with such memorable customer service and that you enjoyed our spacious...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 

Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103-5115
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: £139 - £334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Philadelphia Hotel 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel
Hotel Style:
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#6 Luxury Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#10 Family Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Philadelphia Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highest floors for best views of the city”
 of 5 bubbles G3581FKmarcusm, 23 Feb 2017 | Read review
“Junior king suites are very nice”
 of 5 bubbles rochellea491, 21 Feb 2017 | Read review
“Rooms are very quiet, so location is not a high priority.”
 of 5 bubbles AJ53705, 15 Feb 2017 | Read review
“higher floors away from elevator. Prestige Room is really quite area”
 of 5 bubbles 382pastorr, 11 Feb 2017 | Read review
“Try to get a room in a corner. The couple next door to me was fighting all night.”
 of 5 bubbles NanTanner, 10 Feb 2017 | Read review
5 of 5