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17/11/2017 18/11/2017
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    Sonesta Philadelphia Downtown

    1800 Market St, Philadelphia, PA 19103-3725
    +1 844-208-6418
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    17/11/2017 18/11/2017
    US$380
    US$380
    US$380
    Traveller (267)
    Room & Suite (309)
    Pool & Beach (29)
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    Overview
    • Excellent55%
    • Very good30%
    • Average9%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “art bar” (87 reviews)
    “ruth's chris” (15 reviews)
    “front desk” (171 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Philadelphia Marriott Downtown
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    #41 of 88 hotels in Philadelphia
     
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    Embassy Suites by Hilton Philadelphia - Center City
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    The Logan Philadelphia, Curio Collection by Hilton
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    Rooms
    17 Nov18 Nov
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,373)
    There are newer reviews for Sonesta Philadelphia Downtown
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    771 - 775 of 1,277 reviews

    Reviewed 2 December 2015

    Just a quick shout-out to Suzette, the fabulous Director of Guest Experience, for a lovely and memorable visit over Thanksgiving weekend. She went above and beyond the call of duty to make sure that we (and our daughter in particular) had a wonderful stay. We...More

    Thank Jake D
    Response from Jordan C, General Manager at Sonesta Philadelphia DowntownResponded 7 December 2015

    Dear Jake, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased Suzette made such an impression and made your visit more enjoyable. I will make sure she is recognized for her outstanding service. Thank you again for your review and we...More

    Reviewed 2 December 2015

    I stayed with my family recently and was surprised at how so many basic service points were overlooked. I booked through a 3rd party agent for four nights, but after the fact, we decided to come in a night early. The 3rd party agent said...More

    1  Thank Sandy L
    Response from Jordan C, General Manager at Sonesta Philadelphia DowntownResponded 8 December 2015

    Sandy, Thank you for bringing this matter to my attention. I certainly apologize for the inconvenience that our missteps caused you while staying with us recently. Frankly, you took all the right steps, reaching out to our team in advance to specifically avoid any confusion,...More

    Reviewed 1 December 2015 via mobile

    Stay here was pretty brief on 11/29/15 being that we was more outside the room versus in due to the festivities plan for the night.i can only say that I like the cleaniness of the room.other than that...nothing to write Home to Mom about.More

    Thank kingDLC74
    Response from Jordan C, General Manager at Sonesta Philadelphia DowntownResponded 2 December 2015

    Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are delighted you enjoyed the level of cleanliness as we take great pride in our completed $30 million property upgrade. Thank you again for your review and we hope to host you...More

    Reviewed 30 November 2015

    David was extremely unporfessional and perturbed because I complained about the noise and water not draining from the tub. His manager instructed him to deduce the room rate by $40. She clearly articulated it to him; hence, he still needed further clarification. We were by...More

    1  Thank Jaki D
    Response from Jordan C, General Manager at Sonesta Philadelphia DowntownResponded 1 December 2015

    Dear Jaki, Thank you for your recent stay at the Sonesta Philadelphia. We are sorry about your room placement issue, but it seems our team did a good job at a "wow" to make up for it. We appreciate your 4 star review and hope...More

    Reviewed 29 November 2015

    We arrived in town early and stopped by to see if they could hold our bags. They had the room ready early and let us check in before noon. The front desk staff was friendly and professional each time we dealt with them. The room...More

    1  Thank Steve S
    Response from Jordan C, General Manager at Sonesta Philadelphia DowntownResponded 30 November 2015

    Dear Steve, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel. I am glad to see you enjoyed yourself during your stay and that our staff took extra special care to make your experience memorable. Thank...More

    Philadelphia Marriott Downtown
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    The Logan Philadelphia, Curio Collection by Hilton
    1,169 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$146 - US$424 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Philadelphia
    • #16 Family Hotel in Philadelphia
    • #16 Business Hotel in Philadelphia
    • #26 Romantic Hotel in Philadelphia
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 439
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Sabre Hospitality Solutions, Cheap Tickets, Priceline, Hotels.com, Hotwire, Cancelon, Orbitz, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sonesta Philadelphia Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Philadelphia >
    • City Center West
    • Also Known As
    • Crowne Plaza Philadelphia ,
    • Philadelphia Crowne Plaza
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    Traveller (267)
    Room & Suite (309)
    Pool & Beach (29)
    Dining (24)
    Hotel & Grounds (207)
    Bathroom (34)
    Business Centre & Event Rooms (4)
    Nearby
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    .28 miles away
     
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    .50 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    chicky_Moniquee
    8 October 2017|
    AnswerShow all 5 answers
    Response from Jordan C | Property representative |
    We do not have any jetted tubs in the hotel.
    0
    Votes
    Carla H
    5 October 2017|
    AnswerShow all 3 answers
    Response from Jordan C | Property representative |
    Chris, I'm so glad that you enjoyed the stylish comfort of our mattresses during your recent stay with us! Our bedding is brand new from our recent $35 million property renovation. I will respond shortly with the exact make... More
    0
    Votes
    ciocio1
    26 August 2017|
    AnswerShow all 2 answers
    Response from Jordan C | Property representative |
    I apologize that there was a barking dog nearby during your recent visit. One of two things happened: either a guest snuck a dog into the hotel undetected (the most likely answer), or the dog was in fact a registered... More
    0
    Votes
    Room Tips
    "Book away from the elevators on a high floor."
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    "Stay away from this hotel"
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    "My room was fine - away from the elevator and up near the top."
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    "ask for a high floor and side rd"
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