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The Westin Philadelphia

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Traveller (209)
360
Panoramas (12)
Room & Suite (205)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Situated in the heart of Center City, The Westin Philadelphia provides a convenient location guaranteed to satisfy your travel needs. Explore historic landmarks, revered museums, and galleries, and contemporary restaurants and bars – all within walking distance of our AAA Four Diamond rated hotel. The Westin Philadelphia is directly connected to the Shops at Liberty Place and is just a short walk from upscale shopping on Chestnut and Walnut Streets. Energize after a day of exploring with a workout at our WestinWORKOUT® Fitness Studio, or retreat to the sauna for an afternoon of relaxation. Settle into one of our spacious guestrooms or suites, each featuring beautiful crown molding, marble bathrooms, and Westin Heavenly® Beds.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
336Restaurantswithin 0.3 miles
73Attractionswithin 0.3 miles
698Reviews
400Photos
24Q+A
100Room tips
Traveller rating
  • 340
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  • 75
  • 38
  • 25
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Popular mentions
My wife and I had a great stay at the Westin Hotel. What made it even better was the personalized, friendly and enthusiastic service by front desk staff - especially Claire Sibley. Thank you Claire for not only being efficient, fast and knowledgeable but also for the smile...
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Response from Matt N, Manager at The Westin Philadelphia
Responded 1 week ago
Dear rrr2577, Thank you for choosing The Westin Philadelphia and for sharing your kind remarks on Tripadvisor. I am glad that you and your wife enjoyed and experience fantastic service from our team but especially Claire. We are very lucky to have Claire on our team and I appreciate you recognizing her efforts. We look forward to welcoming you back to our property in the future. Best Regards, Matt
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The location is right in the downtown, close to city hall. There are tons of restaurants near and it is adjacent to a mall (there's an indoor entry way from within the hotel street entry way). There is a full lobby bar and it offers food. The rooms were clean and seemed
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Response from Matt N, Manager at The Westin Philadelphia
Responded 2 weeks ago
Dear misspomona, Thank you for taking the time to share some feedback regarding your recent visit. I am glad that you chose to stay with us and enjoyed our prime location as well as service provided. We look forward to welcoming you back in the future. Best Regards, Matt
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Check in was a delight and the young man who assisted us was over the top professional and courteous. We traveled with our small dog, and they made sure to have a Westin branded "Heavenly" dog bed waiting in the room. Additionally, food bowls and a roll of waste bags with
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Response from Matt N, Manager at The Westin Philadelphia
Responded 2 weeks ago
Dear EA913, Thank you for choosing The Westin Philadelphia and for sharing feedback regarding your visit. I am very glad that you and your canine friend had wonderful stay. We pride ourselves on providing great service and amenities so its nice to see that you enjoyed both during your visit. Thank you again for sharing and we look forward to your next visit. Kind Regards, Matt
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A Friend and I go to Flower Show every year and stay at Westin. This year I was disappointed. The staff was very friendly, but our room was a disappointment. It was room 603 (don't stay in that room). Every 1/2 hour or so at night the heating system would make a sound as
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Response from Matt N, Manager at The Westin Philadelphia
Responded 2 weeks ago
Dear Guesswho09, Thank you for taking the time to share your feedback regarding your recent visit to The Westin Philadelphia. While I am happy to hear that you found our team to be most friendly, I am terribly sorry to hear that you had problems with the HVAC in your room. We will certainly have our Engineering investigate and resolve the issue you described in 603. I hope that you will give us another try in the future as the issue you described is not a typical experience with our rooms. Please reach out to me directly and I would be happy to make arrangements to ensure your preferred temperature is set for future visits. Kind Regards, Matt
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The hotel is in a great location The lobby is stunning The font desk staff person made me feel like she was doing me a favor helping me and questioning me about everything. The lobby restaurant had three of the least helpful woman working there. Breakfast was included with my
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Response from Matt N, Manager at The Westin Philadelphia
Responded 3 weeks ago
Dear TravelAsYouGo, Thank you for taking the time to share feedback regarding your visit to The Westin Philadelphia. I am glad to her that you enjoyed our lobby and ideal location. However, I am terribly sorry to hear that you room was not up to our standards as well as the service provided during your visit. We pride ourselves on delivering service and an overall guest experience that exceeds expectations. With that said, I would love to have the opportunity to speak with you directly so I can learn more about your visit. Again, I am very sorry that your experience was not as expected and I hope to hear from you soon. Kind Regards, Matt
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Can you open the window in the room for fresh air?
I agree that you cannot open a bedroom window.
0 votes
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Hi - I am not sure where the car rental is but I think very close. Call the concierge they are extremely helpful. Thanks, Ann
1 vote
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Hi guys: Does anyone know if there is a hair salon on premises, or where the closest one is? Thank you
Greetings Lia, We do not have a Salon onsite however, there are several close by. I would recommend Hair By Paul Labrecque at The Rittenhouse Spa. Kind Regards, Matt
1 vote
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Best places for dinner in walking distance of The Westin? Group of 6-8
Greetings wfdolan, Our fantastic location is very close to an array of restaurants. Please contact our helpful team at The Westin and we would be happy to make suggestions based on your cuisine preference. Best Regards, Matt - Hotel Manager
1 vote
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Is this hotel walking distance to the convention center?
Greetings Jennifer, Our convenient location is a short walk from The Convention Center. Depending on how fast you walk it should take less than 10 minutes. Best Regards, Matt - Hotel Manager
0 votes
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"Rooms on a low floor on the east (back) side of hotel may suffer from mechanical noise from HVAC system. I was on 11 and it was no problem"
"Not 1409 or any room that faces the roof of the shopping center - NOISY"
"Choosing a room at higher floors will get you a better view of the city surroundings; they serve fruit in public areas"
"Try to get onto the Starwood guest floor"
"Ask for an upper room with a view. My room looked over the roof the atrium shops at Liberty Place"
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PRICE RANGE
US$205 - US$652 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin philadelphia hotel philadelphiaphiladelphia westin
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Centre West
NUMBER OF ROOMS
294
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