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Hilton Philadelphia City Avenue

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Hilton Philadelphia City Avenue
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745 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Coopersburg, Pennsylvania
Reviewed yesterday NEW

Very comfortable, clean room with good amenities. Staff allowed me early check in which was really helpful since I was traveling for business. The business center was very useful for a quick work project.

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Helpful?
Thank Barb G
Reviewed 5 days ago NEWvia mobile

I don't know really where to start but WOW! This hotel was amazing. Sucks I was only able to stay for 1 day. The hotel staff was so friendly and the rooms where the cleanest I seen. Everything was so modern. The beds where so comfortable it made me realize I needed a new bed for home and loved the...

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1Thank Christian G
Reviewed 1 week ago

We stayed 5 nights. Long enough to get a feel for the service one can expect here. Staff were accommodating and friendly. The restaurant and bar were very comfortable and provided excellent food and drink. Our room was spacious, clean, sufficiently luxurious. The only thing I would fault them on is that due to the distance between the hotel and...

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Helpful?
Thank Ann B
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear Ann B, Thank you for taking the time to write a review of our hotel. We are pleased that you enjoyed the stay and the accommodations! Thank you for the feedback on the parking situation; we are looking into your concern and promise to find a way to make it better. We look forward to your return! Thanks again!...

pittsburgh
Reviewed 1 week ago

We enjoyed our stay due to the warm reception at the front desk, the lovely, spacious, well appointed room with super bath amenities, rainhead shower, very large TV , with a great view as well. We will stay there again.

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Helpful?
Thank supertraveler24
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear supertraveler24, Thank you for taking the time the time to write a review of our hotel. We are pleased that you enjoyed the stay and the accommodations! We look forward to your return! Thanks again! Sincerely, David Richardson Assistant Front Office Manager

Chicago
Reviewed 1 week ago

We really enjoyed our stay. We had several problems because the hotel was busy with special events, however, we rate our experience by how well the problems are handled and the staff went well above what we expected to make things right. The only negative was that the parking lot for the valet service is very far from the hotel,...

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Helpful?
Thank OldBob22
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear OldBob22, Thank you for taking the time the time to write a review of our hotel. We are pleased that you enjoyed the stay, the accommodations and how well we recovered from issues! Thank you for the feedback on the parking situation; we are looking into your concern and promise to find a way to make it better. We...

Houston, Texas
Reviewed 1 week ago

This is not the Hotels problem. While I was there a construction site next door started work early in the morning. Again not the hotels fault. Room 501 is next to the elevators, so if your a lite sleeper not the room for you.

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Helpful?
Thank Philip H
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear Philip H, Thank you for taking the time the time to write a review of our hotel. We are pleased that you enjoyed the stay and the accommodations! I do apologize about the construction but can assure once it's done it will look very nice. We look forward to your return! Thanks again! Sincerely, David Richardson Assistant Front Office...

Montreal, Canada
Reviewed 1 week ago

Hotel had some work taking place on the outside facade, no resulting noise problems were noticed. Inside is nice and clean. Most staff members were friendly and helpful. Room was clean, spacious, quiet, and comfortable (I had a king size bed room). I was able to get the room at a slight discount through my visit making the price a...

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Helpful?
Thank vak88
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear vak88, Thank you for taking time to review our hotel. I am sorry you were unhappy with some of our accomodations. Although breakfast is not complimentary, at $16 per, I think it is worth it's value. There sounds like there was some confusion regarding the wifi also. It is available to all guests and complimnetary to HHonors members. membership...

Sunny Isles Beach, Florida
Reviewed 1 week ago via mobile

Only slight sour note was that when they completed the recent very lovely renovation, they neglected to do anything about the very noisy bathroom fans, which you cannot turn off. They did change my room and then I slept like a baby.

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Helpful?
Thank elliemae
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear elliemae, Thank you for taking the time the time to write a review of our hotel. We are pleased that you enjoyed the stay and the accommodations! And I hope you didn't sleep anything like my baby, who wakes up every 2 hours! We look forward to your return! Thanks again! Sincerely, David Richardson Assistant Front Office Manager

Westminster, United States
Reviewed 1 week ago

Large family group stayed at the hotel for a family wedding. The rooms were all as requested, early check-ins were accommodated. Staff was very helpful and pleasant. Valet and Bell service were outstanding. We hosted a post-wedding brunch and were very happy with the room and service. we expected 35-40 guests. We ended up having 56. The staff was able...

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Helpful?
Thank susanrH3365RE
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear susanrH3365RE, Thank you for taking the time the time to write a review of our hotel. We are pleased that you enjoyed the stay and the accommodations! We look forward to your return! Thanks again! Sincerely, David Richardson Assistant Front Office Manager

Fort Lauderdale, Florida
Reviewed 2 weeks ago

My husband and I were in Philly for a family celebration. The party was at this hotel, so many out-of-town guests were staying here. The room was very nice and clean, and the bathroom was great. However, the hotel has many party rooms, and functions seem to be going on at all times. There is only a small street, driveway...

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Helpful?
Thank sbg18
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear sbg18, Thank you for taking the time to write a review. I am sorry you were unhappy with some of our accomodations. Thank you for your feedback as we will incorporate them in are efforts to improve.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Delmonico's Steakhouse
Delmonico's Steakhouse
Cuisines: American, Steakhouse
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Hilton Philadelphia City Avenue

Address: 4200 City Ave, Philadelphia, PA 19131-1611
Region: United States > Pennsylvania > Philadelphia
Price Range: £120 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Philadelphia City Avenue 3.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hilton Philadelphia City Avenue Hotel Philadelphia
Hilton Hotel Philadelphia
Philadelphia Hilton
Hotel Style:
#15 Green Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Philadelphia City Avenue staff and other travellers.
3 questions
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Questions? Get answers from Hilton Philadelphia City Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware that hallways get noisy at night when the events end”
 of 5 bubbles sbg18, 16 Nov 2016 | Read review
“Choose top floor...away from elevator.”
 of 5 bubbles DavidB19922014, 14 Nov 2016 | Read review
“Perhaps one without platic & tape covering the window.”
 of 5 bubbles BlueFrogHops, 13 Nov 2016 | Read review
“all the floors were quiet.”
 of 5 bubbles brmn8tor, 1 Nov 2016 | Read review
“High floor away from the elevator.”
 of 5 bubbles MSH444, 16 Oct 2016 | Read review
5 of 5
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