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Homewood Suites University City

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Traveller (105)
360
Panoramas (51)
Room & Suite (187)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The suites in our brand-new University City property come in studio and one-bedroom sizes, all with top amenities and modern, attractive decor. Each suite includes a full kitchen with a refrigerator, microwave and twin-burner stove, and features separate living and sleeping areas with all the comforts of home and more.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Green
HOTEL CLASS
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
94Great for walkers
Grade: 94 out of 100
81Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
798Reviews
298Photos
10Q+A
62Room tips
Traveller rating
  • 428
  • 232
  • 58
  • 51
  • 29
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Popular mentions
1. We arrived early but the valet did not tell us that if we could not check in upstairs early, we would have to bring all our suitcases back downstairs to the valet to store them. This occurred shortly thereafter. 2. The front desk was passively unhelpful when we arrived
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Review collected in partnership with Homewood Suites by Hilton
Response from Paul D, General Manager at Homewood Suites University City
Responded 4 weeks ago
Dear GoPlaces679319 We are sorry we were not able to provide you with a better quality of service. The situations that you described is surely not what we hoped for you to experience during your stay. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take that commitment to our guests very seriously. I apologize again that we fell short in this during your short visit. Thank you for your feedback. Sincerely, Paul
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Hotel's Favourite
We have been staying at the Homewood Suites University City property for several years. They are top notch and we enjoy everything about our stay - clean and spacious rooms and facilities and a great complimentary breakfast. Most of all, we appreciate the helpful and friendly
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Review collected in partnership with Homewood Suites by Hilton
Response from JeffCafferty, Assistant General Manager at Homewood Suites University City
Responded 12 Feb 2019
Jennifer- Thank you for being a loyal guest at our hotel and we appreciate your kind words regarding our staff, hotel and service! If we can ever be of assistance to you please do not hesitate to ask and we will be happy to help! We look forward to welcoming you back again. Best regards,
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Staff is nice & security is everything. But they have mice. Never stayed at a hotel where you hear mice and wake up to food that's been aten by mice. Every disappointed in the photos online that make this hotel look soo damn good and updated and in person it's not.
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Review collected in partnership with Homewood Suites by Hilton
Response from Jeff C, Assistant General Manager at Homewood Suites University City
Responded 4 weeks ago
Moenae- Thank you for the feedback that you have provided regarding your recent stay. We appreciate both the kind comments regarding our staff and safety as well as the constructive feedback regarding the situation with mice that you explained. Clearly this is not the experience we hoped for you to encounter and truly apologize for the less than perfect stay that you experienced. We have aggressively worked to eliminate this situation in conjunction with our pest control company. With these measures and the 100% room renovation and public area project nearly complete, the hotel is indeed completely updated. Again we appreciate you taking the time to provide your valuable and necessary feedback so that we can improve moving forward. Thank you.
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Room seemed small! Review of Homewood Suites University City Pending review I booked this hotel for my daughter's sleepover birthday party. I choose this place because it had a pool and they had one bedroom suites. The room could use a refresh; there was torn carpeting and marks
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Response from Paul D, General Manager at Homewood Suites University City
Responded 8 Jan 2019
Dear nicole54, Thank you for your review. We are in the process of renovating our room to add a new, fresh look to the hotel. We are sorry that you did not like the size of the room. Sincerely, Paul
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My family and I liked this hotel, except the indoor pool was freezing cold and the hot tub was not filled.I wouldn’t have chosen this hotel had I known these details, as we chose it so my kids would have a pool to go to while I had a medical procedure done at a nearby hospital.
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Review collected in partnership with Homewood Suites by Hilton
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Professional photo exclusively commissioned by TripAdvisorHomewood Suites University City
The Two Double Bed One Bedroom Suite at the Homewood Suites University City
Professional photo exclusively commissioned by TripAdvisorHomewood Suites University City
The Studio ADA at the Homewood Suites University City
Professional photo exclusively commissioned by TripAdvisorHomewood Suites University City
The One King One Studio Suite at the Homewood Suites University City
Professional photo exclusively commissioned by TripAdvisorHomewood Suites University City
The One King One Bedroom Suite at the Homewood Suites University City
Photo provided by managementHomewood Suites University City
Guest room
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Looking for info about parking facilites
The hotel only has valet parking at $39/night. Paul DiNapoli General Manager
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Shuttle will take you anyway that is within a 1 mile radius, check distance to museum
1 vote
Will the shuttle service take you to the Wells Fargo Center for an event?
The shuttle only runs in a one mile radius of the hotel. We do not travel to the Wells Fargo Center.
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Do they have a room with two beds? All I saw was king bed or two room suites
Yes they do have rooms with 2 queen beds, I have stayed there with my kids
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It is not walking distance. You can book a city tour n they will pick you from the hotel and drive you back to the hotel after the trip. You have to follow certain times.
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12
"I wouldn't trust their reservations since they screwed up so badly."
"Elevator is fast and quiet. No noises from hallway."
"4 "studios" on each fl- middle 2 rms each end- just a bit smaller and without closing door to the bedroom."
"Ask for a high floor, it's a really nice view."
"Get the higher rooms on the east side for a nice view of the city lights."
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PRICE RANGE
US$196 - US$390 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPhiladelphiaUniversity City
NUMBER OF ROOMS
122
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