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We had a group of 22 kids and everyone was extremely nice and helpful to us. Had heard things about the elevators, didn't find it too bad except when checking out. Love the location. Price a little high.
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I have stayed at the Embassy Suites in center City several times, and I enjoy staying here because the suites are spacious and comfortable. The hotel is in the shape of a decagon and each room is a wedge of the decagon, so it's narrow...More
Response from Bryan T, Director of Sales at Embassy Suites by Hilton Philadelphia - Center CityResponded 3 weeks ago
Thank you for your review! We appreciate your loyalty to our hotel as it sounds as thought you have been with us quite a few times. I am very happy to hear that you enjoy the layout of the suites and the features within them....More
The doors in the corridor look like prison cells, but when you get through the door it is a very spacious apartment. Large living area and separate bedroom, but small bathroom.
Pity we only stayed 1 night. could have more use of the kitchen and...More
It started at a 7 but went downhill from there to a 3. My door in my room 311 didn't shut all the way so it didn't lock. I requested a new room but was given a room that was smaller and the door to...More
As a Hilton Honor's Member, I love Embassy Suites. Therefore, I provide these criticisms out of love. The overall rating is an 8. Customer Service = 10. Stephanie, Sharin, and the staff really went above and beyond. The room is a 9. Large, beautiful, and...More