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Crowne Plaza Philadelphia West

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Traveller (75)
Room & Suite (54)
Dining (1)
Ratings and reviews
  • Excellent22%
  • Very good37%
  • Average23%
  • Poor10%
  • Terrible8%
20 May 2018
“They didn’t update there website”
12 Jun 2017
“Dump hotel in dumping location”
View all reviews
What's included
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Wheelchair access
Business Centre
Dry Cleaning
Tennis Court
Welcome to the Crowne Plaza Philadelphia - City Avenue Hotel, where travelers are sure to love our great location on City Avenue off I-76 and I-676, less than 15 miles from the Philadelphia International Airport (PHL) and just four miles from downtown Philly. Our hotel near the Main...
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Location and contact
4010 City Ave, Philadelphia, PA 19131-1707
9.5 miles to Philadelphia Intl Airport
18 restaurants are within a 0.25 mile radius
2.4 miles from Philadelphia Zoo
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (575)
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1 - 5 of 531 reviews
Reviewed 20 May 2018 via mobile

I booked this room for me and my boyfriend to enjoy his birthday we booked it because it had a pool a friend of mines told me that the pool was under construction and I checked there hotel website and didnt see anything saying that...More

Thank Justine R
Reviewed 13 June 2017

Bed bugs in my room so I had to move to another room, after I took a shower faucet kept dripping. Maids must have locked down my shower. When I returned from a long tiring day of work could not turn on shower. Heard numerous...More

Thank Doris823
Response from IHGService, Guest Relations Manager at Crowne Plaza Philadelphia WestResponded 27 June 2017

Dear Doris823, Thank you for your review and for sharing your experience. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate you chose to stay with us. However, it is regrettable that the condition of the...More

Reviewed 12 June 2017 via mobile

I have been thrilled with our stay here! The staff is beyond friendly and helpful! They make you feel like you've known them forever. Jack, the doorman, is the nicest man and recommended some amazing local places to eat. The shuttle is free and took...More

Thank Autumn S
Reviewed 18 April 2017

My experience was very good. I had a very good time for a second time and once again, two people outshined the others. See my last review. I loved it here, and I think you might too. Crowne hotel is a beautiful place to visit...More

Thank hzanzoul
Reviewed 14 January 2017 via mobile

This is a really nice hotel. The rooms were very big. Friendly staff. They even have a bar in the lobby, which is also a star bucks for breakfast in the morning. The pool looked good and clean as well as weight room.

1  Thank Carey J
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Room Service
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Indoor pool
Bar/Lounge
Hot Tub
Tennis Court
Details
Price range
US$133 - US$253 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$253 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (75)
Room & Suite (54)
Dining (1)
Questions & Answers
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ChrisC80
17 August 2016|
AnswerShow all 6 answers
Response from CCDK | Reviewed this property |
I did find bed bugs in my home after that trip in June, 2016.....never will put my suitcase in my bedroom again. We had to keep most of our luggage on the floor with no drawer space for clothing and only one luggage rack... More
1
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Room Tips
"The back of hotel is the quietest."
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"Not recommended."
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"I frankly would stay in my car than to check in to this place."
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"Stay elsewhere"
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