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I've stayed here on an off over the last few years for convenience to business. There are not many decent hotels in that area. During each of those stays I've never had one that was completely uneventful, there's always something that's not quite right. I've...More
Checkin was spot on, they even upgraded my two queen bed room(all they had when i booked) to a King Deluxe and didn't even charge me. The room was gorgeous. Perfectly laid out. The free wifi was actually decent. The bed was as perfect as...More
There are many hotel options when I'm visiting Philadelphia on business and I typically choose Four Points by Sheraton Philadelphia Airport. The hotel is a good value from a cost perspective, is clean, has wonderful service and a good breakfast. I am alway happy to...More
Fire alarm at 3am was the only draw back. Hotel was clean, comfortable and well maintained. Breakfast bar was good and well stocked. Would recommend it for short stays or business trips. Staff were helpful and courteous.
Response from Jack H, General Manager at Four Points by Sheraton Philadelphia NortheastResponded 9 January 2018
Thank you for taking the time to complete a review of the hotel. We appreciate your patronage.
This hotel is a place to stay for one night or at most two, and keep your expectations low. We booked our room from hotels.com through Trip Advisor and unfortunately the room shown in their photo does not match the actual accommodations. The deluxe room...More
Response from Jack H, General Manager at Four Points by Sheraton Philadelphia NortheastResponded 26 December 2017
Thank you for your comments and we apologize for the confusion with the reservation. We will reach out to Hotels.com to remedy the issue.