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Residence Inn West Orange

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Traveller (65)
Room & Suite (28)
Dining (13)

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About

#2 of 5 hotels in West Orange
Location
Cleanliness
Service
Value
Residence Inn by Marriott West Orange is an ideal choice among hotels in West Orange, New Jersey for business and leisure travel. We offer a comfortable home away from home, centrally located in the heart of West Orange near the towns of Livingston and Montclair. We are close to many area attractions including Montclair State University and Wellmont Theater. Our West Orange hotel is pet friendly and is an all-suite hotel boasting unique design and decor. We make it easy for guests to relax while traveling for work or pleasure, offering cozy guest suites and many enjoyable public spaces. When you stay with us at Residence Inn by Marriott West Orange, you will be able to sleep, work, and entertain in your suite and have productive experiences in the public areas of our hotel. We provide you with complimentary Wi-Fi, ergonomic work areas, and a daily free hot breakfast to start your day the right way.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
335Reviews7Q+A72Room tips

Reviews
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Fearless799836 wrote a review Feb 2024
1 contribution
My husband and I have stayed in this hotel multiple times, and the reason we keep coming back is simple: the personnel here are incredible! I’ve never experienced a more warm, congenial, professional, & welcoming group of hospitality employees. However, I’d be remiss not to make special mention of the most memorable front desk representative named David. He was the one who checked us in, and has been our point person for any concerns, and he is the main reason we feel safe, appreciated, & excited to return here. His professionalism and affable demeanor is unmatched, and I sincerely hope the management & ownership of this hotel realize the gift they have in this gentleman, and consider promoting him because his leadership & work ethic make a tangible impact on the ambiance here. Thank you, David, for the excellence, compassion, & remarkable customer service you’ve given us. We appreciate you, and your efforts are not unnoticed.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The best rooms are the newly renovated 2BR suites with the fireplace. Perfect for winter trips.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nicole H wrote a review Jan 2024
7 contributions3 helpful votes
I made a reservation at this hotel where I was going to meet up with my son as he drove down to college (which we've done at least 6 times before). I called the hotel the week before and had them add his name to the reservation (as we've done many times before). When he arrived at the hotel to check in, they wouldn't allow him to check in because he is 20 (and the hotel policy for check in is evidently 21). I called and let them know I'd be meeting him but not until 11:00 pm so it would be really helpful if they let him into the room so that he didn't have to wait 8 hours. The staff were utterly rude and unhelpful and refused to allow him into the room. Given that I'm a platinum elite member with Marriott, I would have thought they might have been a little bit accommodating but they were awful to deal with. We had to cancel the room and drive a further two hours to find a more accommodating hotel. Horrendous customer service!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Canarte, Guest Services / Front Office at Residence Inn West Orange
Responded 14 Jan 2024
Dear Guest, Sorry for the inconvenience caused during your recent attempt to check in at our hotel. Our hotel policy, as it is listed on our website, requires guests to be at least 21 years old to complete the check-in process. We understand the frustration this may cause and apologize for any lack of clarity in our communication. However, access to the room cannot be granted to someone under the age of 21. If you have any future questions, please let us know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Moose R wrote a review Nov 2023
Culpeper, Virginia119 contributions138 helpful votes
What a wonderful hotel! If my employer hadn't put team and I up here before, I swear that we were in a renovated mansion from the 50's r 60's. Absolutely wonderful engaging and friendly staff. Very knowledgeable about places to go eat if one of us didn't host our group during the stay. My room on this trip was almost perfect each night except for a glitch with the ice maker in the full-size refrigerator that was quickly resolved with a quick call to the desk. The living area in my room was more than a person could want in their hotel room. Plenty of space to set up my laptop and spread-out work papers if needed. Bedroom was perfect for my sleeping habits and came with plenty of pillows and extra blanket if needed. Bathroom seemed to have been recently renovated. There was still a hint of fresh paint in it. Shower was great! Pressure never changed he week I was there, and the HOT WATER was HOT and NEVER ran out. Kitchenette was almost as big as the one at home and came equipped with all the necessary cooking pots and pans, utensils to cook a four-course meal if needed. Kitchenette also came with dishwasher tablets and dish detergent and an extra roll of paper towel. Breakfast each morning was spot on offering plenty of hot and cold choices. Breakfast staff was constantly refilling the empty items, clearing tables and welcoming new diners to breakfast. The hotel bartenders may have been the best part of the weeklong stay. They were both very engaging, funny and weren't afraid to tell a good adult joke when the opportunity presented itself. By the end of the first night at the bar unwinding, they both new what beers my co-workers and I liked and usually had them waiting for us when they saw us come down the steps to the bar. Job well done Marriott and management of this Residence Inn.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Breakfast area gets crowded early on weekends.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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WriterKass wrote a review Oct 2023
Brooklyn62 contributions18 helpful votes
Our family stayed at this property for a weekend. We chose it because we have been having good experiences at Marriott Hotels and we really loved the pictures on the website. The exterior looks more historic and quaint than many of the hotels in the area. It was the perfect vibe for our short Autumn trip. We even extended a day because we loved it so much. The hotel grounds, entrance and lobby are all lovely. We really liked our room. It was spacious for our family and we came with multiple small children. Space is important for rolling around strollers and kids not feeling cooped top when in the room. Our ground floor King room had a sliding door out to a small patio which was great to get fresh air in the evening. We enjoyed the hot breakfast. The breakfast area is very nice, and the eggs were particularly yummy and well seasoned. We were hoping there would be fresh cut fruit but that's fine. The ample seating in the beautiful dining area was wonderful, again because we're a bigger family it helped the experience immensely. Overall the stay was very nice. My only small complaint was that when we opened the sofa bed it had crumbs on it, I'm guessing from the sofa, and it not being opened and checked before our stay. And the bathroom trim was very dusty and hadn't been wiped which was surprising for the brand. The bathroom should have been spotless and it was not- there was dust and a few dead spiders in the corner. That didn't bug us (pun not-intended) the way it would have if everything else wasn't so great. The hotel overall was very clean from the halls to the laundry room which we also took advantage of. The pool is small but just fine. I would add some plants and charm to the pool room. The courtyard is fantastic, including a fire pit, bbq and beautiful paths we walked with the children, admiring the sculptures and fun trees. We loved our stay and certainly plan to return.
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Date of stay: October 2023
Rooms
Location
Service
Room Tip: Certain rooms on the ground floor have a sliding door right out to the parking lot and a private...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Frenchie1203 wrote a review Oct 2023
Jersey City, New Jersey13 contributions8 helpful votes
Decent location but since some who stay here are here longer term they get the rooms remaining and they are almost all adjoining. The adjoining rooms have “paper thin walls” in the words of the front desk attendant who said the place was full so there was no changing rooms. You can hear every word of your neighbors. Also while there I wanted to watch a late night football game in the lobby or side room allowing my wife to sleep. The desk attendant essentially made me beg to change the channel asking why I didn’t just go to my room to watch before he finally called maintenance to change the channel. That incident was after begging for water since even being Marriott gold doesn’t earn you water?! So spending $800 for 3 days doesn’t get you water or TV viewing rights except in your room. Won’t be coming back to this place and should have found a Hilton property - a way better experience.
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Stay away! It’s designed for longer term guests who get the rooms that aren’t adjoining. Front...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Canarte, Guest Services / Front Office at Residence Inn West Orange
Responded 17 Oct 2023
Thank you for taking the time to share your thoughts regarding your stay. I appreciate you bringing it to our attention. I will share your message with the hotel leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ybanke wrote a review Oct 2023
Washington DC, District of Columbia3 contributions1 helpful vote
This hotel is in need of a major refresh. When I arrived the bathroom was not clean. There was a big puddle of water on around counter of the bathroom sink, one of the hand towels had some kind of brown bugs on it and the toilet had brown water stains in the bowl. The hotel was full so switching rooms was not option. The front desk did send some one immediately to clean the bathroom. Additionally the bed was not comfortable. Lucky for us we were only staying one night. Next time I am in the area I will definitely stay somewhere else.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Daniel Canarte, Guest Services / Front Office at Residence Inn West Orange
Responded 3 Oct 2023
Dear ybanke, I recognize your time is valuable, and I appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is essential, and I apologize that we did not fulfill that expectation during your visit. Our housekeeping leaders have shared the issue in your room to ensure this is an isolated incident. Sincerely, Daniel Cañarte Assistant General Manager Residence Inn by Marriott daniel.canarte@residenceinn.com 973-669-4700
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Moose R wrote a review Aug 2023
Culpeper, Virginia119 contributions138 helpful votes
My second time staying here for work and am pleased to say this hotel hasn't slipped in their customer service. When you walk-in at first you might think you're in a mansion from a1940's or 1950's movie. The entire staff is friendly and engaging. Kim, the hotel manager mingles with the guests to see how their stays are going. Housekeeping was definitely on their A game. My guess is that my room had recently been renovated as there was still a faint smell of paint in the living area. Bathroom had to have been recently renovated as the vanity and shower. Shower was the highlight of my room. Plenty of hot water to shower and even more impressively was the pressure that never changed. Kitchenette was almost as big as mine at home. Full size fridge, microwave, cook top stove, pots and pans, utensils, and anything else a guest might need to prepare a gourmet meal for six if need be. Breakfast staff busted their backs to keep the area clean, the hot foods hot while attending to guests. The bartenders at the hotel bar were fantastic. Wish I could remember their names. They both had great senses of humor and had great adult jokes to tell when the time was right. Can't wait to bring my other half here for a extended get away from home and work. Job well done Marriott and hotel management.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Todd, General Manager at Residence Inn West Orange
Responded 12 Aug 2023
Thank you for taking the time to share about your recent stay! We are honored to have accommodated you and looking forward to you staying with us again! We enjoy having you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharon L wrote a review Jun 2023
1 contribution
The Handicap Room didnot have a walk in shower or enough grab bars. My husband uses a walker and could not take a shower for 6 days. We thought ADA rules meant a walk in shower. Since we are not complainers, we didnot tell the office. Now that we are home we want to warn future occupants about the situation. We also heard a dog barking for hours. We did tell the staff about the barking dog.
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Date of stay: May 2023
Value
Location
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Todd, General Manager at Residence Inn West Orange
Responded 9 Jun 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. Our Director of Sales reached out to you in February after booking your stay as she saw you booked 2 reservations at our hotel. She proactively saw that you had a request for one reservation with an accessible tub and asked if the other reservation needed the same request. After you corresponded with our Director of Sales, she marked the first reservation for an accessible room with a tub and asked if your husband needed a chair for the tub. When booking accessible rooms, there are three options as stated on our website: Hear Accessible, Mobility Accessible Room with Roll-In Shower,Hearing Accessible Room, and Mobility Accessible Room with Tub,Hearing Accessible Room. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience with the dog barking. We are a pet friendly hotel and should dogs bark, we do everything in our power to contact the owners to let them know their pets are causing noise disturbance. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us and hope you enjoyed spending time with family and friends!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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adshooter1 wrote a review Mar 2023
16 contributions20 helpful votes
Will preface by saying we’re normally fans of Marriott properties. Building exterior is indicative of better times, but room interiors are in need of an upgrade and better maintenance. Arriving late at night, we were too tired to complain or switch rooms. It wasn’t awful, just meh. Our room wasn’t particularly clean and the HVAC was load enough to wake us several times. Bed was comfortable enough, but between the iffy cleanliness and outdated decor, it seemed a bit dumpy for the brand. Included breakfast was adequate and typical for Resident Inn properties.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Todd, General Manager at Residence Inn West Orange
Responded 27 Mar 2023
Thank you for taking the time to share your thoughts regarding your stay. I appreciate you bringing it to our attention. I will share your message with the hotel leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EmmaGrace1996 wrote a review Mar 2023
Frederick, Maryland7 contributions3 helpful votes
The room was beautiful and clean. All of the staff were very kind and accommodating, especially at breakfast. The breakfast was hot and frequently refilled. All the food tasted good and was fresh. The pool was hard to find but once we found it, it was a great amenity. The room and water were warm enough for little ones to swim without getting cold and the hot tub was nice for adults. Some of the rooms are under construction but It was not particularly loud and felt very safe. The only reason I am not giving five stars is that our room description and picture of the room example stated there would be a conventional oven, and when we got to the room there was a cooktop and microwave only. We ended up ordering takeout instead of cooking the lasagna we brought because of this. We did not ask if we could be switched to a room with an oven (we had gotten our 6 month old settled in the room before it clicked and did not want to relocate) so I do not know if that was an option but given it was advertised as such I would hope there are rooms with that. We would definitely stay here again.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Todd, General Manager at Residence Inn West Orange
Responded 13 Mar 2023
Thank you for your valued feedback and for being our guest! The next time you are in the area, please reach out to the hotel directly so that we can put the request in for you for an oven, based on availability. We will do our very best to accommodate your request as not all of the rooms are equipped with ovens. Thank you again and we look forward to accommodating you and your family again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£179 - £204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn west orange hotel west orange, west orange residence inn
LOCATION
United StatesNew JerseyWest Orange
NUMBER OF ROOMS
128
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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RESIDENCE INN WEST ORANGE - Updated 2024 Reviews (NJ)

Frequently Asked Questions about Residence Inn West Orange
Which popular attractions are close to Residence Inn West Orange?
Nearby attractions include Adventure Rooms (2.0 miles), Bury The Hatchet Bloomfield - Axe Throwing (2.7 miles), and Thomas Edison National Historical Park (2.1 miles).
What are some of the property amenities at Residence Inn West Orange?
Some of the more popular amenities offered include an indoor pool, free breakfast, and a lounge.
Which room amenities are available at Residence Inn West Orange?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn West Orange?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Residence Inn West Orange?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn West Orange?
Conveniently located restaurants include Matthew's Italian Restaurant, Mesob Authentic Ethiopian Restaurant, and Highlawn Pavilion.
Are there opportunities to exercise at Residence Inn West Orange?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Residence Inn West Orange have airport transportation?
Yes, Residence Inn West Orange offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Residence Inn West Orange located near the city centre?
Yes, it is 0.8 miles away from the centre of West Orange.
Are any cleaning services offered at Residence Inn West Orange?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn West Orange?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.