We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aloft Jacksonville Airport

Traveller (155)
Room & Suite (63)
Pool & Beach (8)
About
Location
Cleanliness
Service
Value
Located 10 minutes away from the airport, The Aloft Jacksonville Airport hotel offers free WiFi and high-tech entertainment centers as well as easy access to Anheuser Busch Brewery and Everbank Field.
Read more
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Airport Transportation
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Trendy
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
46Car recommended
Grade: 46 out of 100
27Restaurantswithin 0.25 miles
0Attractionswithin 0.25 miles
Contact
751 Skymarks Dr, Jacksonville, FL 32218-7248
Getting there
Jacksonville Intl Airport3 mi
Brunswick Golden Isles Airport48 mi
See all nearby hotels
Reviews & more
462Reviews
171Photos
1Q+A
64Room tips
Traveller rating
  • 106
  • 161
  • 96
  • 55
  • 44
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
I booked the Aloft at JAX airport thinking it was one of the newer hotels in the area. When I arrived the hotel looked very nice from the outside but there was no parking up front so I went to the back to find a spot. When I made my way to the door, the construction crew left
Read more
Response from DanW3515, General Manager at Aloft Jacksonville Airport
Responded 5 days ago
Hi David, Thanks so much for taking the time to share your experience with us and fellow travelers. We truly appreciate the honest feedback and the detailed information of your stay as it greatly assists us with addressing any issues that arise. It seems there are a few issues you mentioned that we will be directly investigating, and we apologize for the lack of phone service you experienced as well. This was an isolated incident that occurred shortly after the New Year caused by some equipment failure that has since been corrected. We are continuously working on improvements to our service and offerings overall, and again appreciate your feedback that will assist in these efforts and hope that we have an opportunity to better serve you again in the future. Safe travels, Adam Winning, General Manager
Read more
Have stayed here before and will again. Renovations going on but I wasn’t there during the day anyway. Love the room, very comfortable bed, European design and very friendly staff! Room needs some maintenance but I know they are renovating at this time. Love the location, close
Read more
Response from DanW3515, General Manager at Aloft Jacksonville Airport
Responded 2 weeks ago
Hi Diana, Thank you for sharing your experience! We are glad to hear that you enjoyed your stay and our guest room offerings. We are excited to be nearing the completion of our renovation in mid-January and hope to have you back with us again soon! Thanks again for sharing your feedback, and safe travels! Adam Winning, General Manager
Read more
I was visiting this hotel using a gift certificate,with my wife for 2 days. Upon checking in i wasn't explained about any incidentals on my account so i woke up with a pre-athorization hold for 127.50$. Which i believe is high for this type of service. The night clerk explained
Read more
Response from Travel829448, Guest Relations Manager at Aloft Jacksonville Airport
Responded 4 weeks ago
Thank you for your valued feedback! I am happy to share that we are currently undergoing a complete renovation in which we will be addressing these maintenance issues. We are expecting to complete the renovation in early February 2019. Customer service is always our priority and I will share your feedback with our team. Thank you for your review and for choosing to stay at the Aloft Jacksonville Airport! Sincerely, Kate A. Guest Service Manager
Read more
+6
I don't know how they stay open. I know it's being renovated but so disappointed it took that long. Shows a lack of concern even after a remodel. Talk about letting the place go. Wall scratches and peeling wallpaper, decaying wood, mold, just crap. I've seen nicer college
Read more
Response from DanW3515, General Manager at Aloft Jacksonville Airport
Responded 13 Dec 2018
Hi Tom, Thank you for sharing your photos and feedback here on TripAdvisor as well as our other social media sites. We appreciate your honest and genuine feedback. We understand your concerns and frustration, and after a recent ownership and management change here at the property we are just as eager to renew and exceed yours and all of our guest's expectations. As promised upon your departure we have processed compensation to you due to your discontent and hope that we may have an opportunity to better serve you once our hotel has fully completed it's transformation in late January 2019. Thank you again for sharing your feedback, and we wish you safe travels and Happy Holidays! Adam Winning, General Manager
Read more
Booked a room through Hotel Tonight after leaving N.C. to avoid the snow so we wouldn’t miss our cruise. Got a good rate and a newly renovated room. Very comfortable bed. Quiet location. Easy to return to the highway. Check in was easy if not quick, it was late but not that
Read more
Response from DanW3515, General Manager at Aloft Jacksonville Airport
Responded 13 Dec 2018
Hi 927kerrys, Thank you for sharing your feedback - and we're glad to have been your shelter away from the cold! We're sorry to hear that you experienced some delays during your arrival and departure process, however we just recently converted to a new Marriott system that we hope may assist with any delays that have occurred in the past! Thanks again for sharing your feedback, and we hope to have you as our guest again in the future should your travels bring you back to the Jacksonville area. Safe travels and Happy Holidays, Adam Winning, General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Gross light switch in bathroom.
Paint peeling from ceiling over toilet.
Ceiling
Walls
Headboard
PreviousNext
12345613
How old do you have to be to book a room?
18 with a valid credit card.
0 votes
Show all answers
"Last room down the hall...quietest."
"I usually request high floor away from the elevator. This generally works except when you get end of the hall by the stairs."
"Higher you go, the further you fall"
"avoid the full third floor construction"
"Close to shopping and dining. Ask to get a room on back side of hotel for view."
PreviousNext
12345613
PRICE RANGE
US$140 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft jacksonville airport hotel jacksonville
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
136
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing