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Jacksonville Plaza Hotel & Suites

641 reviews
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Traveller (103)
Room & Suite (117)
Dining (3)
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Overview
  • Excellent32%
  • Very good35%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“room was clean”(57 reviews)
“bagels”(39 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2.0 Star Hotel
All hotel details
Offers from Jacksonville Plaza Hotel & Suites
Special Offer: 2 miles to the Airport! ✈
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (641)Write a Review
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All reviewscontinental breakfastroom was cleanbagelscruise portairport shuttleshuttle servicerooms are smallfree shuttlewaffle housefridge and microwavecruise packageplace to sleepneeded a place to staystaff was friendlyrestaurants and shoppingparking lotcoffee maker
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1 - 5 of 612 reviews
Reviewed 2 weeks ago

I had a nice stay here. My room was clean and comfortable. Its also in a convenient location. Very quick drive to the Airport. I would stay here again with no hesitations. The sign was not lit so it was a little hard to find...More

Thank marykempter
Hotel's Favourite
Reviewed 7 March 2017

we only stayed one night...arrived at midnight - make reservations ahead of time - cruise folks, buy the shuttle package through them, you can park your car there also for the duration of your cruise. nice and clean. Not real big but only needed a...More

2  Thank donbon1997
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 14 March 2017

Dear donbon1997, We very much appreciate you taking the time to write such a great review! We are pleased to hear that not only did you enjoy your stay with us, but that recognized the the cleanliness of our rooms and the great cruise package...More

Reviewed 9 January 2018 via mobile

After a 12 hour drive, we were definitely ready to stop and not picky when exhausted. May we should have been... Beware...Sign outside wasn't lit so we passed it by a couple times. First I will say the gentleman at the front desk was very...More

Thank Wicked W
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 12 January 2018

Dear Wicked W, Thank you for taking your time to submit your review. It is unfortunate to hear that you were not satisfied with your stay. We work hard to provide clean and comfortable rooms with excellent customer service, so this does displease us. Based...More

Reviewed 6 January 2018

Arrived at 10:30 during winter storms and 33 degree weather. Heat lasted 10 minutes and wouldn't come back on. Tried 2 more rooms... same problem. Desk clerk tried a breaker switch but didn't fix the problem. She then gave us extra blankets. Tried to use...More

Thank bedsores
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 8 January 2018

Dear bedsores, We appreciate your feedback. During the change of the weather being that it is mostly hot here in Florida, when its get cold as you mentioned the a/c units does take time to warm up more than usual. But when you changed rooms...More

Reviewed 4 January 2018

A nice place for a short stay. Overall, the accommodations are average and the funishings could use some updating. The breakfast provided is standard for these hotels. Is very convenient to Jacksonville airport, with many restaurants nearby.

Thank johnbD4761JH
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 12 January 2018

Dear johnD4761JH, We appreciate your feedback, we are constantly doing what we can to add and update our hotel. Thank you once more and hope to see you again here at the Jacksonville Plaza Hotel.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Multilingual Staff
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
Details
Price range
US$74 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
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Traveller (103)
Room & Suite (117)
Dining (3)
Amenities (26)
Questions & Answers
Ask a question
judithstruck
4 September 2016|
AnswerShow all 8 answers
Response from Renee G | Property representative |
Yes. If you book directly with us either by phone or on our website, it will include 5 days of free parking. Any additional nights will be $5.00 per night.
1
Vote
arulsatch
18 May 2016|
AnswerShow all 4 answers
Response from Renee G | Property representative |
We offer sail and save package that includes parking for one vehicle for the duration of the cruise and two round trip shuttle vouchers. Otherwise if the package is not purchased the shuttle vouchers to the port cost $20... More
1
Vote
Janice l
28 April 2016|
AnswerShow all 5 answers
Response from LeRoy S | Reviewed this property |
I am sorry to hear that you had such an experience. I never lost anything while staying there and have left my computer and other valuables in the room while out all day. I checked out one day and was leaving town and left... More
2
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Room Tips
"Go somewhere else."
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"Please don't stay here"
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"as for one of the renovated rooms"
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"Try to get a ground floor. Or don't wait too late to request to be moved to another room. Desk clerks was..."
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