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Jacksonville Plaza Hotel & Suites

Booking.comUS$85*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$101*
US$85*
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US$88*
US$101*
US$85*
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Jacksonville Plaza Hotel & Suites
Jacksonville Plaza Hotel & Suites
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588 Reviews from our TripAdvisor Community

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Showing 560: English reviews
Memphis, Tennessee
Reviewed 7 March 2017

Ok I went through priceline and booked a flight, car and room. Flights, and picking up my rental was perfect. So I get here and they tell me I only paid for one day and I owe for the other days. Mind you I have had layovers been to the store and I was ready to get in my room...

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Helpful?
Thank Donnetta W
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Donnetta W, We do apologize for the incident upon check in, the $8 extra charge is an Amenity fee that is usually included in the room rate. However, priceline does not include this but does state on the final booking page that some resort fees may not be included. Again we do apologize misunderstanding.

Detroit, Michigan
Reviewed 7 March 2017

we only stayed one night...arrived at midnight - make reservations ahead of time - cruise folks, buy the shuttle package through them, you can park your car there also for the duration of your cruise. nice and clean. Not real big but only needed a bed and a bath. The desk staff was excellent!! super nice and accommodating.....would go back...

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Helpful?
Thank donbon1997
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear donbon1997, We very much appreciate you taking the time to write such a great review! We are pleased to hear that not only did you enjoy your stay with us, but that recognized the the cleanliness of our rooms and the great cruise package we have to offer. It is important to us to offer our guests with a...

Reviewed 6 March 2017 via mobile

Honestly, you get what you pay for. The staff was very friendly. But the room was smaller than advertised. There was no dresser to place your clothes in if we had decided to unpack. In our small room the hangers were stationed in a very bad place. My husband hit his head more than twice before he avoided that area...

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Helpful?
1Thank Rissa M
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Rissa M, We appreciate your feedback and we are very sorry to hear that your husband hit his head on the hangers. Our rooms are equipped for short stays and are unable to fit dressers in the rooms. We are always trying to find ways to better suite our guests and will definitely look into how we can place...

Atlanta, Georgia
Reviewed 6 March 2017

Just checked out of there. Clean for the most part but not very up to date. The breakfast selection is a joke. No eggs, just cereal, toast, bagel, and coffee. The Wifi worked for two days then went off. The A/C worked for two days then poof that was it. Receptionists are very nice. Overall I will stay in this...

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Helpful?
1Thank Chuck O
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Chuck O, Thank you for your feedback, we do apologize about the a/c unit and WiFi issue. We wish you could have voiced these issues to one of our staff that way we could have fixed the problem. But again we appreciate taking the time to submit your review and do look forward to accommodating you in the future.

Reviewed 3 March 2017 via mobile

Decent place to stay, price was not bad and it was quiet for the most part. Seemed to be in a safe area of Jacksonville. Close to interstate and easy to get to. Will stay here again if in Jacksonville, Florida.

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Helpful?
1Thank Susan L
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Susan L, We appreciate your review and look forward to seeing you here again at the Jacksonville Plaza Hotel!

Bombay, New York
Reviewed 28 February 2017 via mobile

We stayed while enroute to the Florida Keys. We wanted a clean, quiet, reasonably priced place to sleep and this hotel filled the need. It is very easy to access from I-95. It's also very close to the airport, if that's a consideration. The room was small and dated, but clean and comfortable. There was a microwave and mini refrigerator,...

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Helpful?
1Thank CCS55
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear CCS55, Thank you for taking the time to submit your review based off your recent stay with us here at the Jacksonville Plaza Hotel. We strive to provide our guests with a clean and comfortable accommodation and are glad to see we have achieved this with you! We are currently in the process of making improvements, so we hope...

Reviewed 25 February 2017 via mobile

Clean, comfortable, friendly, restaurants nearby, shopping short ride away. Great place for pre-cruise stays. Staff very warm and friendly. Transportation from airport. Breakfast quite nice. Coffee always available.

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Helpful?
1Thank Doris S
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Doris S, Thank you for taking your time and submitting your review! We are very pleased that you found our location convenient being near plenty of restaurants and stores. We thank you for your business and look forward to seeing you again here at the Jacksonville plaza Hotel!

Dublin, Georgia
Reviewed 24 February 2017 via mobile

First time here. Wasn't certain about the stay, but was very impressed. Great check in with a friendly and professional staff. Slightly older property. Breakfast was lacking, but the other amenities were great. Wifi, fridge, and micro. Airport shuttle. For $71 , you can't beat it.

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Helpful?
1Thank CobaltConnection
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear CobaltConnection, Thank you for submitting your review, we appreciate all feedback. We are pleased to see that we provided a clean and comfortable accommodation for you on your stay here with us at the Jacksonville Plaza Hotel. Again thank you and safe travels!

Mumbai
Reviewed 13 February 2017 via mobile

I don't understand what people are complaining about. If you expected the Hilton go there. This hotel offers great service and the price point was perfect for what we were looking for. The rooms are small, but who cares! We were there just to sleep and be off for our day ahead. Everyone working was friendly, the rooms are clean,...

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Helpful?
1Thank V R
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear VR, Thank you for your review, we are very pleased to hear that your stay with us here at the Jacksonville Plaza Hotel was satisfactory. We thank you for your patronage!

Reviewed 9 February 2017 via mobile

The room had great amenities, such as fridge and microwave. Didnt try the heat, but the ac cooled quickly. They even had a coffee maker with coffee packs & a nice tv. Bathroom was nice too, though as someone mentioned tub & shower run at the same time, but that posed no problems. Everything was very clean and tidy. Blonde...

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Helpful?
1Thank Katherin B
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Katherin B, We'd like to thank you for taking the time to submit your review based off your stay with us here at the Jacksonville Plaza Hotel. We appreciate the details you included in that it could help a potential guest with any questions they may have regarding what to expect at our Hotel and about the surrounding area....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Jacksonville Plaza Hotel & Suites

Address: 14585 Duval Rd, Jacksonville, FL 32218-2494
Region: United States > Florida > Jacksonville
Price Range: £62 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Jacksonville Plaza Hotel And Suites
Jacksonville Plaza Hotel Jacksonville
Hotel Style:
#9 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Jacksonville Plaza Hotel & Suites staff and other travellers.
11 questions
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Questions? Get answers from Jacksonville Plaza Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room above reception have a better WiFi signal”
MicheleS725, 30 Apr 2017 | Read review
“not suitable for family and definitely not for what you pay for”
bonniebF3661HQ, 7 Apr 2017 | Read review
“don't stay on the ground floor if you don't want to hear people walk around above your head”
JoeAntwerp, 10 Mar 2017 | Read review
“Pot luck is a good method.”
bristol411, 7 Mar 2017 | Read review
“It's a budget hotel. I won't suggest an extended stay here. It's for quick stops and short stays”
chucko855, 5 Mar 2017 | Read review
5 of 5
Booking.com
US$85* /night
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Orbitz.comUS$88
TripAdvisorUS$85
HotelQuicklyUS$101
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*Disclaimer
Prices are for 1 room, 2 adults
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