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Jacksonville Plaza Hotel & Suites

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Traveller (103)
Room & Suite (117)
Dining (3)
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Overview
  • Excellent35%
  • Very good32%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“room was clean”(57 reviews)
“bagels”(39 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (646)
There are newer reviews for Jacksonville Plaza Hotel & Suites
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Traveller rating
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55
36
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201
198
127
55
36
Show reviews that mention
All reviewscontinental breakfastroom was cleanbagelscruise portairport shuttlerooms are smallshuttle servicewaffle housefree shuttlefridge and microwavecruise packageneeded a place to stayparking lotstaff was friendlyrestaurants and shoppingcoffee makerthe breakfast area
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271 - 275 of 617 reviews
Reviewed 24 March 2015 via mobile

This place is not remodeled! Staff is unfriendly and treat you like crap. Don't buy the popcorn in the vending machine, it won't pop. Sprayed for bugs while I was here, without warning....I'm allergic. The room smells horrible. I will never stay here againMore

Thank MK P
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 31 March 2015

At first we were in question if this review was a joke, not sure what happened during your stay that compelled you to write this type of review but as you can see base off majority of our reviews this type of review is uncommon....More

Reviewed 22 March 2015

I wondered what $50 per night would get me despite good reviews here on Trip Advisor. If you've been to a lot of budget or mid priced hotels I think you'll find it is adequate, and while better than you might expect for a $50...More

Thank Dr_Vette
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 26 March 2015

Thank you for taking the time to submit your review, we are sorry to hear that your stay wasn't completely satisfying. But we would like to let you know that there is always someone at the front desk and any issues, even if just the...More

Reviewed 19 March 2015

We spent one night to catch an early flight out of Jacksonville. Great hotel for the value and their reduced long term parking rates are awesome-we spent less for one nights stay and 10 days parking than we would have spent for just parking at...More

Thank Maryann W
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 21 March 2015

We'd like to thank you for taking the time to share your experience with other travelers! We are pleased to hear that you had an excellent stay here at the Jacksonville Plaza Hotel and were able to take advantage of our Park and fly package,...More

Reviewed 17 March 2015

I stayed two nights here at the Plaza. It's literally about 7 minutes from the airport. Nothing to rave about but overall pleasant stay. The rooms were a little dated but clean, pleasant staff, and good price. I wouldn't stay longer than 2 nights but...More

Thank Jin J
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 19 March 2015

We are glad to hear that you had a pleasant stay with us. We have renovated our rooms not too long ago and are all equipped with a microwave, refrigerator, 32" flat screen TV, coffeemaker and hairdryer, Our goal is to offer clean and comfortable...More

Reviewed 16 March 2015

I like this hotel 3 miles from airport, clean rooms and sizable. It is walking distance to food and shopping areas with walmart. They provide shuttle service to and from airport which is nice. I found one employee very helpful during breakfast her name is...More

Thank clenton a
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 18 March 2015

We are very pleased to hear that you enjoyed your stay with us and were able to take advantage of our location being conveniently located by not only the Airport but Restaurants and newly developed Shopping Mall Center. It is also so great to hear...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Multilingual Staff
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
Details
Price range
US$74 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
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Traveller (103)
Room & Suite (117)
Dining (3)
Amenities (26)
Questions & Answers
Ask a question
LisaA1980
19 April 2018|
AnswerShow all 4 answers
Response from Laura W | Reviewed this property |
Just average size.
0
Votes
judithstruck
4 September 2016|
AnswerShow all 8 answers
Response from Renee G | Property representative |
Yes. If you book directly with us either by phone or on our website, it will include 5 days of free parking. Any additional nights will be $5.00 per night.
1
Vote
arulsatch
18 May 2016|
AnswerShow all 4 answers
Response from Renee G | Property representative |
We offer sail and save package that includes parking for one vehicle for the duration of the cruise and two round trip shuttle vouchers. Otherwise if the package is not purchased the shuttle vouchers to the port cost $20... More
1
Vote
Room Tips
"Go somewhere else."
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"Please don't stay here"
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"as for one of the renovated rooms"
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"Try to get a ground floor. Or don't wait too late to request to be moved to another room. Desk clerks was..."
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