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Residence Inn Jacksonville Airport

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Residence Inn Jacksonville Airport
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126 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Reviewed 1 week ago

We have stayed here for months at a time. Most of the Staff are friendly and welcoming. The rooms are newly remodeled the Spring 2016. It seems a lot of things are broken and go unrepaired for long periods. The newly remodeled gym was closed for repair for at least a week one of our visits. And the end of...

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Helpful?
Thank Jennifer R
Izabela M, Manager at Residence Inn Jacksonville Airport, responded to this review

Dear guest We are thankful for your input and apologize if your stay was not perfect. We will do whatever it takes to address any issues that were not to your satisfaction. Please give us a chance to prove we can stand up to the promise of being your hotel of choice in the future!

Middleburg, Florida, United States
Reviewed 6 October 2016

This is my 2nd time staying at this hotel. We are local people but occasionally I have very early AM flights and where I live it is far away from the airport so I will stay there to get extra sleep! The hotel has completed their renovations and I have to say the rooms are beautiful. I stay at RI's...

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Helpful?
Thank Cynthia B
Izabela M, Manager at Residence Inn Jacksonville Airport, responded to this review

Dear Cynthia Thank you so much for sharing your feedback. We are thrilled you enjoyed your stay with us. Please come back soon!

Cary, United States
Reviewed 7 September 2016 via mobile

West side faces woods, East side faces pool and courtyard. Parking lot can be noisy. Rooms at end of halls (low and high numbers) are close to stairs, good for quick exit for smokers and dogs. Elevators are in center of floors. Many ADA rooms. Some surfaces and lobby updated but manual analog hvac and unit in closet next to...

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Helpful?
Thank Suzanne H
Reviewed 5 September 2016

The entire hotel is very nice and newly renovated. There was a free evening mixer with tacos, beer and wine and the complementary breakfast is robust an well done. The rooms are very comfortable but we could hear sounds from the parking lot (we were on the first floor next to the parking lot), plane take offs and hallway noise...

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Helpful?
1Thank Kelkroydon
Islamorada, Florida
Reviewed 29 August 2016

This hotel lived up to its promise of being a Marriott Residence Inn. Plenty of towels, clean, comfortable room, good breakfast (although again we were using paper plates and plastic ware and teeny plastic cups for juice). Would have been nice to have a variety of fruit available for breakfast. Only complaint - the towels for the swimming pool were...

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1Thank travelingmom1998
A TripAdvisor Member
Level Contributor
9 reviews
4 hotel reviews
Reviewed 22 August 2016 via mobile

Enjoyed my stay. Love the apartment sized rooms with stove top and full sized refrigerator. Very clean. Staff was very pleasant. Breakfast is included and was good. Kayla at the front desk was friendly and very helpful.

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Helpful?
Thank A TripAdvisor Member
Izabela M, Manager at Residence Inn Jacksonville Airport, responded to this review

Dear Guest We are delighted you enjoyed your stay with us and liked the room and breakfast. As we pride ourselves in outstanding customer care I am extremely happy Kayla provided top service for you! Please visit us again while in Jacksonville

Savannah, Georgia
Reviewed 2 August 2016

I truly enjoyed my stay. The staff was friendly and helpful and I was plesantly surprised at how nice the room was. The location is excellent and in close proximity of many stores and restaurants. My only qualm was the ice machine was not convenient for guests. I'm definitely coming back again!!

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Helpful?
1Thank BC912
Brad W, General Manager at Residence Inn Jacksonville Airport, responded to this review

Dear BC912, Thank you for choosing to stay with us. We truly appreciate your wonderful feedback about our staff and guestrooms. We will definitely pass along your great comments to the staff. We look forward to your future stays. Sincerely, Brad Whitaker General Manager

Washington, DC
Reviewed 28 July 2016

The hotel was undergoing renovations when we stayed. We were there one night and had 2-2 BR suites for our large group. one of the rooms had a bathroom and the toilet was broken and they were switched immediately. Lobby/breakfast area was shifted due to construction but offerings like bacon, eggs, fruit, juice and coffee were provided. We were there...

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Helpful?
1Thank MsPerfection
Brad W, General Manager at Residence Inn Jacksonville Airport, responded to this review

Dear Ms. Perfection, Thank you for staying with us before your cruise. We hope you had a good time, and we would like to thank you for your kind words and your business. We hope you choose to stay with us again on your next trip to Jacksonville. Sincerely, Brad Whitaker Area General Manager

Peebles
Reviewed 26 July 2016

We stayed in the Residence Inn at Jacksonville Airport on arrival at Jacksonville and it was a very convenient location in terms of our arrival at a new destination and not needing to travel on immediately. The gym was useful and our suite was roomy with 2 large ensuite bedrooms, each with 2 beds, and a lounge area with dining...

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Helpful?
Thank glentressgiant
Brad W, General Manager at Residence Inn Jacksonville Airport, responded to this review

Dear glentressgiant, Thank you for choosing to stay with us in Jacksonville. We are glad that you had a good stay, and enjoyed the staff and breakfast. We hope to see you in Jacksonville soon, again. Sincerely, Brad Whitaker General Manager

Reviewed 20 July 2016

My family and I stayed during a special convention for three nights. The room overall was very nice.! I usually don't sleep well in hotels, but slept comfortably every night! The only thing that disappointed me was that when we first checked in, we noticed the stovetop was not cleaned and never was cleaned for the whole stay. Another problem...

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Helpful?
Thank Felicia D
Brad W, General Manager at Residence Inn Jacksonville Airport, responded to this review

Dear Felicia D, Thank you for choosing to stay with us while in Jacksonville. We are very pleased you were able to rest so well, while staying with us. We have addressed the room concerns, and have replaced our fitness center AC. We are very happy you enjoyed your stay, and look forward to you staying with us again in...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Jacksonville Airport

Address: 1310 Airport Road, Jacksonville, FL 32218
Region: United States > Florida > Jacksonville
Price Range: £109 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jacksonville Airport 3*
Number of rooms: 78
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Also Known As:
Residence Inn Jacksonville Airport Hotel Jacksonville
Jacksonville Residence Inn
Hotel Style:
#27 Romantic Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Jacksonville Airport staff and other travellers.
2 questions
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Rehoboth Beach, Delaware
1 month ago
Appleton, Wisconsin
11 months ago

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Questions? Get answers from Residence Inn Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose an end room facing away from the pool”
 of 5 bubbles K2904EGjenniferr, 26 Nov 2016 | Read review
“I like to stay at the end of hall to make it easier to get the dog in and out. No exception in this hotel. Do not think you can go wrong.”
 of 5 bubbles 561CynthiaB, 6 Oct 2016 | Read review
“Avoid being next to parking lot and pool.”
 of 5 bubbles Kelkroydon, 5 Sep 2016 | Read review
“Currently the ice machine isn't easily accessible so see an employee for assistance.”
 of 5 bubbles BC912, 2 Aug 2016 | Read review
“If you get a room near one of the doors to the parking lot, it makes loading and unloading easier.”
 of 5 bubbles blaird2016, 10 Jan 2016 | Read review
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