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SpringHill Suites Jacksonville

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1 room 2 adults 0 children
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SpringHill Suites Jacksonville
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179 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Alachua, Florida
Reviewed 23 April 2014

Ok, there is no Comedy Central on the TV! How am I supposed to watch Comedy Central if it's not on the TV? I'll go ahead and list the stations at the end; you judge the channel selection for yourself. Also, the refrigerator has no freezer section--not even the little ice storage space. Usually can get a pint of ice...

Thank NoComedyCentral
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for your feedback. As the new General Manager of the property I always appreciate input from our guests on how we can improve on what we deliver to our guests. I will certainly relay your concerns about the channel selection to the right people. I can tell you that as a brand we do want to provide a...

Reviewed 22 April 2014

Review collected in partnership with Easytobook.com
Thank Hardey G
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Richmond, Virginia
Reviewed 16 April 2014

Never stayed at one before. Liked it a lot for the money. Hotel was quiet. Beds were comfortable and the room was clean. The breakfast was one of the better hotel ones - a fair amount of healthy choices available.

Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for your kind review on Trip Advisor. We take great pride in all that we do and appreciate all guest feedback. I will be sure to share yours with my team and recognize them for a job well done. We look forward to seeing you next time.

Orlando, Florida
Reviewed 30 March 2014

I stayed here for two nights as I was attending a training session in the area. The room was large and adequate for its purpose. Before getting to the hotel I reviewed on the website what was included in the room features, utensils were listed. When i brought my dinner back from a to-go order one night I looked for...

Thank lksium19
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for your review on Trip Advisor. As the new General Manager of the hotel I value all guest feedback and utilize it as a means of making our service and over all product better for every guest that stays here. I can assure you I have already addressed some of the issues you experienced. We look forward to...

Bartow, Florida
Reviewed 9 February 2014

Location is great - lots of shopping & restaurants nearby. We checked-in quickly and courteously around 2:15 on a Friday afternoon. Our room (410) was ready and very clean - no stains noticed and bathroom area was very bright and clean. The room is somewhat dated (formica countertops) but still very clean, in good repair, and comfortable. The bed was...

1Thank OfChorus
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for your kind review on Trip Advisor. We value your feedback and are pleased that you truly enjoyed your stay with us. I will share your feedback with my team. We look forward to seeing you again Respectfully, Mike Seigneur

Rotterdam, The Netherlands
Reviewed 25 January 2014

Location: 4 Cleanliness: 4 Bathroom: 3 Amenities: 3 Room Space: 4 Bed and Matrass : 3 Staff: 4 TIP: Book directyl at the hotel own website; usually cheaper than all the other hotel websites. Remember that Jacksonville is a typicall car city: you need a car in this city to move around. In the direct vicinity of this hotel there...

1Thank Rogier B
Fran A, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for your comments. Our mission is to ensure you had an excellent experience and received superior service from our team. We will look forward to seeing you in the future at Springhill Suites Jacksonville.

Los Angeles, California
Reviewed 17 January 2014

This is a lovely hotel to stay in. The rooms were clean and smell fresh - the view from the window was great - easy access to bars and restaurants (if you don't have a car you can walk) - the staff were excellent.

1Thank Jerry W
Fran A, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for staying with us and sharing your experience! I am happy to hear you enjoyed your stay with us! I will share your great comments with our team. We hope to see you again soon at Springhill Suites Jacksonville.

Germantown, Maryland
Reviewed 4 January 2014

We stayed in this hotel as a stopover during our drive between where we vacationed and our home. We arrived late in the evening and were exhausted from the activities and the drive we'd made. When I arrived in the room, it was dark outside. So the first thing I did was go to the window to close the curtains....

1Thank 658JanetS
Fran A, General Manager at SpringHill Suites Jacksonville, responded to this review

I sincerely apologize for the numerous issues you had during your stay here at the SpringHill Suites Jacksonville/Deerwood. Our goal is to provide our guests with a clean and comfortable atmosphere throughout their entire stay. I see these standards were not met during your visit and I will address this with my staff immediatley to make sure this does not...

Vidalia, Georgia
Reviewed 2 January 2014

Four members of our group stayed at the hotel on 12/13/2013. We left the hotel before 11:oo A.M. checkout. Upon realizing that a smartphone was left in the room, we tried 8-10 times to call the front desk. The phone call was never answered and we returned to the hotel to find that housekeeping had already stripped the beds. We...

1Thank Jamie C
Fran A, General Manager at SpringHill Suites Jacksonville, responded to this review

I would first like to thank you for staying at our property. I do apologize on behalf of all of the staff members here at the SpringHill Suites Jacksonville/Deerwood. I am extremely disturbed by the way this issue was handled. I will look into this matter further and assure you this will not happen again if you choose to stay...

Kennesaw, Georgia
Reviewed 28 December 2013

Great location, value priced, solid housekeeping staff. The check-in experience was also very nice. Breakfast experience feels like being in a refugee camp. Dunkin Donuts nearby is a better alternative. My wife was upset at the cleanliness of the glass tumblers in the room. I would stay there again. In fact, I go there each DEC while visiting friends in...

Thank Ed B

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Jacksonville

Address: 4385 Southside Blvd, Jacksonville, FL 32216-5475 (Formerly SpringHill Suites Jacksonville / Deerwood)
Region: United States > Florida > Jacksonville
Price Range: £98 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Jacksonville 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Springhill Suites Jacksonville / Deerwood Hotel Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Jacksonville staff and other travellers.
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Questions? Get answers from SpringHill Suites Jacksonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own drinks and snacks to save $. 5th floor is the best location but with neighbors walls are thin!”
 of 5 bubbles shecanthrowdown, 17 Apr 2016 | Read review
“Seems to be poorly managed...especially for a Marriott hotel.”
 of 5 bubbles 962jerryt, 21 Nov 2015 | Read review
“Request a room toward the end of the hallway for a quieter experience.”
 of 5 bubbles terrterr10, 28 Sep 2015 | Read review
“front window rooms and high floor.”
 of 5 bubbles neveragain3987, 24 Jul 2015 | Read review
“Check on which floors undergoing tub upfits. Epoxy smell may bother some.”
 of 5 bubbles 193MaryB, 22 Jul 2015 | Read review
5 of 5