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Red Roof Inn Jacksonville - Southpoint

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Red Roof Inn Jacksonville - Southpoint
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308 Reviews from our TripAdvisor Community

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NC
Reviewed yesterday NEW

While attending a weekend in St. Augustine I couldn't find a reasonably priced hotel. It was Daytona week. Sooooo I searched North toward Jacksonville and found this Red Roof. Actually it turned out to be a reasonable, easy drive to St. Augustine! Price was very reasonable. Check in and out was great...easy and fast. Very helpful with questions also! My...

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Helpful?
Thank wildfirebengals
Cabarete, Dominican Republic
Reviewed 3 weeks ago via mobile

Support staff good but roaches. Clean except roaches. Management says they will spray one room but the roaches run to the unsprayed next room. They need to close for one day and eradicate. TV works and good water pressure. Most of all pet friendly!

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Helpful?
Thank ElToroNegroSosua
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear EIToroNegroSosua, We are extremely sorry for the pests that were visible in your room. We are taking this seriously and will get the rooms eradicated of such pests by our vendor. Regards, Josephine Myers General Manager

Atlantic City, New Jersey
Reviewed 4 weeks ago

I stayed here for a brief moment only came to Jax Fl take my NCLEX for nursing... I woke up around 3am from the loud voices next door the walls are thin and they have roaches! Also charged me addt'l fees for a safe that I didn't even use!! I hate this place and wouldn't recommend anyone to stay here.....

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Helpful?
Thank NurseOgBear
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear NurseOgBear, We are extremely sorry for the pests that were visible in your room. We had contacted pest vendor to eradicate the rooms. Thank you for bringing this to our attention. Regards, Josephine Myers General Manager

Savannah, Georgia
Reviewed 8 December 2016 via mobile

I stay in Jacksonville pretty often. I've tried a bunch of hotels, but I keep going back to the Red Roof Inn # 251 @ 6969 Lenoir Ave. Jacksonville, Fla. They are pet friendly and they have visible night time security, which as a mom makes me feel very safe. After a long hectic day of driving they are very...

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Helpful?
Thank Tuesday P
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Tuesday P, Thank you so much for the 5 star review. I am delighted that you had recognized my hard working staff whose goal is to provide clean comfortable rooms and excellent customer service. Jesselle had moved to San Francisco and we missed her a lot but Tiant will be here to welcome you again. We also love pets...

Newark, Delaware
Reviewed 27 November 2016

Great location, very nice rooms. A great motel for pet owners, and only about 2 miles to Dog Wood Park. Lots of awesome restaurants within about 3miles, including our family's favorite Piccadilly Cafeteria.

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Helpful?
Thank dghornock
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear dhormock, Thank you so much for the 5 star review. Yes, we love your pet and there is no fee when they stay. We appreciate that you loved your room and the hotel location was easy access to the Dog Wood Park and walking distance restaurants. I will share your wonderful review to my staff and we look forward...

florida
Reviewed 14 November 2016

We stayed just one night at this hotel. Since there were 3 of us and our chocolate lab, we requested a suite. We could not get one on the ground floor but had a nice suite on the 3rd floor. Room was very nice, lots of room and we were all happy with it. It is located right next to...

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Helpful?
Thank picky75
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear picky75, Thank you for the 4 star review. We are delighted that you had a nice stay with your chocolate lab. The suite is very ideal with the space provided with a wet bar. Soon the interchange will provide easy access to all motorists. We anticipate that it will be done in summer 2017. We will look forward in...

Kissimmee, Florida
Reviewed 6 November 2016

We stayed here for two nights while visiting family. When we checked in we asked for the 15% discount they were offering Veterans for the month of November. The clerk stated since it was after 9:00 p.m. we could not receive the discount. Don't understand that one but was too tired to argue.. The hotel needs some updating. There were...

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Helpful?
Thank Stephanie C
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Stephanie C. Thank you for your review. The Veterans promo is available if the hotel is not sold out. If you made your reservation, you could have mentioned about the promo and it will be attached to your reservation. We are sorry that the pull out sofa had some discrepancies. Extra towels are always available on request if there...

Deep River, Canada
Reviewed 27 October 2016

The room is fine. Reasonably clean and comfortable. The staff at the desk is another story. In one simple word, "Rude". Do not expect them to honour their motel coupons and if you present one expect something along the lines of , "lady we don't take those!" In a very loud embarrassing voice. I understand that hotels can not always...

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Helpful?
Thank IamInDeep
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear IamInDeep, I apologize for my front desk clerk who did not deliver in a courteous tone on how to handle the hotel coupons. This is not what they are trained to do. Customer service must be followed at its finest. I will share your comments to my team and will make sure that this isolated experience will not happen...

Ponte Vedra Beach, Florida
Reviewed 13 October 2016

My family and I feel very fortunate that we were able to obtain reservations at the Red Roof Inn Southpoint during Hurricane Matthew. We had to evacuate our home and we didn't want to stay too far away in case we needed to get back to our home for repairs. We also have a very beloved dog, and it was...

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Helpful?
Thank grits011
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Grits011, Thank you for your kind words. My staff and I had prepared ourselves to work and service our guests and their beloved pets to be comfortable during their stay from the evacuation due to Hurricane Matthew. We are delighted that you had acknowledged our good work. We will continue to work harder everyday and we look forward to...

Atlantic Beach, Florida
Reviewed 9 October 2016

Josephine Myers is the definition of exceptional. She is gracious, accommodating, helpful, tireless, and maintained a professional as well as pleasant attitude under the extremely stressful conditions of a major hurricane to hit the area. Red Roof Inn is fortunate to have a person such as Ms Myers in their employ. I will always remember the kindness and respect that...

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Helpful?
Thank rattbadger48
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear rattbadger48, Thank for your kind words. Inspite of a very stressful event, my only goal was to make you and your family, all the guests and their beloved pets and my staff to be safe in our property during the recent Hurricane Matthew. I hope that you had finally settled in and everyone is safe. Please let me know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Red Roof Inn Jacksonville - Southpoint

Address: 6969 Lenoir Ave E, Jacksonville, FL 32216
Region: United States > Florida > Jacksonville
Price Range: £54 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Jacksonville - Southpoint 2*
Number of rooms: 127
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Also Known As:
Red Roof Inn - Southpoint Hotel Jacksonville
Red Roof Inn Jacksonville
Jacksonville Red Roof Inn
Hotel Style:
#6 Best Value Hotel in Jacksonville
#34 Business Hotel in Jacksonville
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King suites are spacious!”
 of 5 bubbles wildfirebengals, 27 Feb 2017 | Read review
“Suites are well worth the extra cost.”
 of 5 bubbles picky75, 14 Nov 2016 | Read review
“There is absolutely no breakfast provided here, so don't fret too much on TripAdvisors room options saying "no breakfast",”
 of 5 bubbles pradeepk447, 5 Jun 2016 | Read review
“rooms on the south side are quieter.”
 of 5 bubbles wandamikell93, 20 Apr 2016 | Read review
“I prefer a north facing room”
 of 5 bubbles jaxflyer14, 1 Apr 2016 | Read review
5 of 5