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Hyatt Place Jacksonville Airport

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Traveller (81)
Room & Suite (44)
Pool & Beach (3)
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Overview
  • Excellent50%
  • Very good27%
  • Average12%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(84 reviews)
“sitting area”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (906)
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885 results
Traveller rating
432
238
108
64
43
Traveller type
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LanguageEnglish
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432
238
108
64
43
Show reviews that mention
All reviewsfront deskjacksonville airportsitting areafree breakfastspacious roomfree shuttleshuttle servicerental carstaff was friendlynice breakfastmini fridgecruise portrestaurants and shoppingwould stay here againgreat customer servicegreat roomgreat place to stay
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1 - 5 of 885 reviews
Reviewed yesterday

Rooms were very clean. They had a nice semi-suite layout. Bed was very comfortable. The Staff very friendly and helpful. We needed help with the bags and all of the carts were in use, so they got use a dolly and helps get bags to...More

Review collected in partnership with this hotel
Thank D9736MOjohnm
Response from GMJoel, General Manager at Hyatt Place Jacksonville AirportResponded today

Thank you for the 5 star review and nice comments! It is great too see our staff exceeded your expectations to ensure you had a wonderful stay. We look forward to seeing you back.

Reviewed 4 days ago

Very efficient check in with a friendly competent staff that seemed genuinely concerned with your best interests in mind. The room was well appointed, clean and looked like it was recently refurbished. All around good rxoerience!

Review collected in partnership with this hotel
Thank D2392YBmichaelb
Response from GMJoel, General Manager at Hyatt Place Jacksonville AirportResponded 3 days ago

Thank you for the 5 star review! We are pleased you had a great stay and hope to see you back soon.

Reviewed 5 days ago

The room and hotel were average. The breakfast was okay, staff was friendly and courteous. Bed was comfortable as usual. Our extreme dissatisfaction came the next morning when the morning light shined through the windows and we began to notice how filthy the bedding was....More

Review collected in partnership with Hyatt Hotels
Thank Dawnikans
Response from GMJoel, General Manager at Hyatt Place Jacksonville AirportResponded 4 days ago

Thank you for providing your feedback. Our housekeepers are trained to change and wash the bedding after each guest checks out so they should feel and smell clean every time a new guest checks in. I apologize you feel this did not happen in your...More

Reviewed 2 weeks ago

Quiet location, practically 5 minutes away from lots of food choices. Staff was friendly and professional and paid close attention to details. Just didn't get 5 stars due to floor in room being sticky in some spots and some staining.

Review collected in partnership with Hyatt Hotels
Thank Tara B
Response from GMJoel, General Manager at Hyatt Place Jacksonville AirportResponded 2 weeks ago

Thank you for the 4 star review. We are please you had a good stay. I apologize for the condition of your room floor. We have already addressed the issue. We hope to see you back soon.

Reviewed 2 weeks ago

The Hyatt was very nice. Our flight didn't arrive about 10pm and then we had to get our baggage and go rent a car. The shuttle was right there to pick us up and take us to the hotel. Since we were traveling from the...More

Thank clmillea
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$134 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Jacksonville
#51 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Jacksonville
#51 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (81)
Room & Suite (44)
Pool & Beach (3)
Questions & Answers
Ask a question
NaomiJohnston
22 June 2017|
AnswerShow all 4 answers
Response from GMJoel | Property representative |
Yes, we have a minimum pet fee of $75. Please see our website for details.
0
Votes
Susie L
28 May 2017|
AnswerShow all 3 answers
Response from GMJoel | Property representative |
We do not have a shuttle to the cruise port but you may take a taxi. I would suggest parking at the port as it may be just as cost effective as a taxi and more convenient when you return.
0
Votes
cathyd
26 February 2017|
AnswerShow all 4 answers
Response from mlh5575 |
I just did park, stay and fly Make sure to get a parking pass at the front counter when you check in and book the shuttle. I also called for the shuttle when I got off the plane and it was waiting when I exited the building
1
Vote
Room Tips
"Very well appointed and clean"
Read review
"Yes. Will on our return 2 April. We see then how our car is. Should be fine."
Read review
"What do you mean by room tip? 127? It was clean & organized."
Read review
"5th floor was very quiet, slept like a baby"
Read review
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