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    Hilton Garden Inn Jacksonville Downtown/Southbank

    1201 Kings Ave, Jacksonville, FL 32207-8686
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    06/08/2017 07/08/2017
    US$205
    US$111
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    Traveller (22)
    Room & Suite (31)
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    Overview
    • Excellent48%
    • Very good32%
    • Average11%
    • Poor7%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Jacksonville Downtown/Southbank
    Special Offer: Double Points, Every Stay
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (608)
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    There are newer reviews for Hilton Garden Inn Jacksonville Downtown/Southbank
    See the most recent reviews

    181 - 185 of 599 reviews

    Reviewed 11 May 2016

    I had a very pleasurable stay at this hotel!! The staff was great and the rooms was very clean. I would come back the next time I'm in Jacksonville. You get quality service at this hotel and the breakfast and room service was awesome.

    Review collected in partnership with Hilton Garden Inn
    1  Thank 166kimberlyj
    Response from Aida G, Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 13 May 2016

    Dear Kimberly J, thanks for the "AWESOME" review! We sincerely appreciate your enthusiastic praise and look forward to many visits with you.

    Reviewed 10 May 2016

    The beds are some outdated sleep number bed and I was unsure if it was even working. Its in a good location. I was charged for 3 days of parking when I only stayed 2 days. I was eventually credited. I put a 2 liter...More

    Review collected in partnership with Hilton Garden Inn
    Thank Danielle J
    Response from Aida G, Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 13 May 2016

    Dear Danielle J, Thank you for taking the time to write a review of your stay with us. We appreciate your feedback.

    Reviewed 8 May 2016

    hidden extra daily parking fees , They charge you for same lobby nasty breakfast you get at other hotels free with your stay way to many hidden fees . Horrible sketchy location is close to rockville if you visit that every year . Hotel was...More

    Review collected in partnership with Hilton Garden Inn
    Thank Rick D
    Response from Aida G, Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 13 May 2016

    Dear Rick D, thank you for your review. We sincerely appreciate all feedback from our guests, without which we cannot improve our guests' experiences. We hope you'll visit us again if you're ever in our area.

    Reviewed 8 May 2016

    We was there for welcome to Rockville so we was only in the room to sleep very hard beds and the breakfast was ok front desk staff was awesome I thought the price I had paid for the room was a little high next year...More

    Review collected in partnership with Hilton Garden Inn
    Thank terrylC7903RJ
    Response from Aida G, Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 13 May 2016

    Dear terrylC7903RJ, Thank you for your TripAdvisor review, and we look forward to serving you again.

    Reviewed 7 May 2016

    Note that the parking is an additional $10 per night. Breakfast buffet is okay. During my day most disappointing was problem with the wifi and responsiveness of the front desk. Called to report the wifi not working - they knew it and ATT repair was...More

    Thank dlscps
    Response from Aida G, Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 13 May 2016

    Dear dlscps, We sincerely appreciate your feedback and apologize for the poor service you encountered with our front office. Thank you for alerting us about your issues so we can address them and ensure they do not happen again. We hope we'll have another chance...More

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    Hampton Inn Jacksonville Downtown I-95
    890 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$93 - US$199 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Romantic Hotel in Jacksonville
    • #25 Business Hotel in Jacksonville
    • #33 Family Hotel in Jacksonville
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hilton Hotels Direct, Orbitz, Hotwire, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Jacksonville Downtown/Southbank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville
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    Traveller (22)
    Room & Suite (31)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (36)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Lucy P
    26 November 2016|
    Answer Show all 5 answers
    Response from 500ow | Reviewed this property |
    very limited free parking spaces. Otherwise parking in in adjacent parking garage at nominal fee, which is cheap for a downtown area.
    1
    Vote
    Lisa S
    11 October 2016|
    Answer
    Response from 500ow | Reviewed this property |
    not to my knowledge. however, the Homewood Suites connected to this Hilton Garden Inn does.
    0
    Votes
    Sara G
    19 May 2015|
    Answer Show all 2 answers
    Response from ParkingMeter |
    The building is actually split into two separate hotels, one side Hilton Garden inn and Homewood Suites on the opposite side. The Homewood Suites side has all of the room balconies you see in the picture, none of the rooms... More
    1
    Vote
    Room Tips
    "I would ask for rooms on courtyard or higher floor if concerned about traffic noise."
    Read review
    "choose an other hotel"
    Read review
    "watch out, the hotel is not downtown and there is not much in walking distance, especially on a Sunday"
    Read review
    "Ask to have a room away from the train (if possible)"
    Read review
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