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Sleep Inn & Suites - Jacksonville

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Traveller (48)
Room & Suite (48)
Dining (7)
Overview
  • Excellent57%
  • Very good23%
  • Average10%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(40 reviews)
“room was clean”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (322)
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315 results
Traveller rating
179
75
32
17
12
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Time of year
LanguageEnglish
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179
75
32
17
12
Show reviews that mention
All reviewsfront deskroom was cleanthe breakfast areanext morningbagelsone night staynice breakfastgreat customer serviceangiebrittanyinterstatecleanlinesselevatorclerkinnshallway
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1 - 5 of 315 reviews
Reviewed 29 May 2018

Look, nothing is wrong with the Sleep in. Its actually close to 4 great resturants. Its ok. But for the money there are alot better values in Jacksonville. Solid room, nice bed. My ac kept stopping and starting but it was still cool. My remote...More

1  Thank Jason S
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 31 May 2018

Thank you for reviewing our hotel. Allow me to apologize on behalf of my entire staff for failing to meet your expectations. We use our guests feedback help us provide an enjoyable stay for our future guests. We do have over 20 Items on our...More

Reviewed 27 May 2018 via mobile

Arrived at midnight two weeks ago and stayed here for The Players at Sawgrass. Check in was slow and hallway and room smelled musty on the second floor and the bathtub was dirty. The parking lot is small. Beds, space, decor, and breakfast was okay....More

1  Thank Will H
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 28 May 2018

Thank you for reviewing our hotel. Feedback from our guests is very important to us and helps with our continuing efforts to provide our guests a great stay. We look forward to seeing you on your next trip so that we can provide you with...More

Reviewed 16 May 2018

We booked late to go to The Players at TPC Sawgrass, and spent a week here. While a bit out of the way, it’s easy to get everywhere given the transport links. The room was spacious, clean & well maintained. The staff were super friendly...More

1  Thank John M
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 18 May 2018

Thank you for reviewing our hotel. Your feedback helps us continue to provide our guests with an awesome stay. We look forward to seeing you on your next trip. Sincerely, Mary Sayre Asst GM Sleep Inn & Suites 904.378.9779

Reviewed 15 April 2018

While there were some positives such as a (surprisingly from the looks) comfortable bed and pillows, a mini fridge (that froze everything) a microwave, flat screen TV and a window that cracks open. They have an outdoor pool and a small breakfast and breakfast area....More

Thank Traveldanse
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 16 April 2018

Thank you for reviewing our hotel. I was saddened to hear about the issues you had during your stay with our hotel. Our guests are very important to us and your feedback helps us to continue improving our hotel. We look forward to seeing you...More

Reviewed 8 April 2018

i arrived at 2am, and there were NO parking spaces on the property! i am 71 and have mobility issues, so i parked in front and went to check in, figure out where to park. The front desk clerk, Art, moved his car from a...More

Thank maryann38311
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 9 April 2018

Thank you for your positive feedback, we try to make each guest stay a great one. We look forward to providing you with another great stay on your next trip. Sincerely, Mary Sayre Asst GM Sleep Inn & Suites 904.378.9779

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Non-Smoking Hotel
Breakfast Available
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$76 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Jacksonville
#11 Best Value Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$76 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Jacksonville
#11 Best Value Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (48)
Room & Suite (48)
Dining (7)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mcrambo1
3 August 2016|
AnswerShow all 4 answers
Response from SilverSurfer5282 | Reviewed this property |
Just googled it, its just 20 mins on the I-295 to and from the airport. No they do not offer shuttle service.
0
Votes
HEZZMARIE
11 March 2015|
Answer
Response from BestChoiceHotel | Property representative |
Good question! We do have an out door pool, however no jacuzzi at this time. Only in a Suite room.
0
Votes
Bryce S
26 January 2015|
AnswerShow all 2 answers
Response from BestChoiceHotel | Property representative |
You must be 21 years of age or older or have someone 21 years of age or older to take responsibility for the room and the guest(s). Hope this helps!
0
Votes
Room Tips
"prob at another hotel"
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"accessible tub room has grab bar...no seat"
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"Rooms facing away from Interstate might be quieter."
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"The regular suite is OK"
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