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Holiday Inn Express Jacksonville East

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Traveller (40)
Room & Suite (30)
Pool & Beach (2)

About

Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express - Jacksonville East, just off Interstate 295 and Atlantic Boulevard. Whether visiting us for business or pleasure, we are the hotel for you! Centrally located between downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Our guests can come and enjoy a home away from home in our spacious rooms or host a meeting in our 564 square foot meeting space. Each guest room includes our Holiday Inn Express plush bedding, a seating area, work space, microwave, refrigerator, and coffee maker. Certain rooms have Jacuzzi tubs and sleeper sofas. Guests may also enjoy complimentary WIFI throughout the hotel, access to our multi-computer on site business center and our signature Express Start hot breakfast. We also boast an outdoor pool, a 24 hour fitness center, as well as an agreement with LA Fitness where our Guests receive complimentary access to all its state of the art equipment. The Holiday Inn Express is just miles away from Jacksonville Beach, the St. Johns Town Center, Everbank Field and downtown Jacksonville. With continuous outdoor festivals, live music concerts, sporting events, theater productions and scenic views, Jacksonville is not only the largest city in the United States, it is always exciting! Jacksonville Beach offers beautiful views of our coastal city, movies under the moon light in the summers, and a wealth of night life and dinning. The St. Johns Town Center gives travelers the best shopping and restaurant options Jacksonville has to offer. Everbank Field is home to the Jacksonville Jaguars and is just a quick and easy 7 mile drive from the hotel, so drop in and catch a game! Getting into downtown Jacksonville is also very accessible to our location. You can have dinner on the beautiful St. Johns River at the Landing, enjoy the Museum of Contemporary Art (MOCA) or stop by the Museum of Science and History (MOSH). Visit the historic districts of Riverside, San Marco and Avondale, rebuilt after the Great Fire of 1902. This eclectic area offers travelers the opportunity to see Jacksonville's local artists at work during the Riverside Arts Market every weekend. You can also enjoy the many local restaurants in the area to experience the unique atmosphere and flavors found here in Jacksonville, this Bold New City of the South! Our professional and friendly staff is always here to welcome you to the hotel and Jacksonville!
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Non-Smoking Rooms
Suites
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HOTEL STYLE
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Location

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Contact
53 Jefferson Rd Hwy 9A & Atlantic Blvd, Jacksonville, FL 32225-6743
Getting there
Jacksonville Intl Airport15 mi
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199Reviews
73Photos
6Q+A
34Room tips
Traveller rating
  • 81
  • 70
  • 23
  • 14
  • 11
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Popular mentions
I read a few other reviews and it's surprising to me that some reviews were so low. We were happy with: 1. The service- everyone was so helpful and nice! 2. The breakfast had a variety- I noticed that they kept it open a little longer than posted hours; again, helpful and nice!
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I absolutely love Miranda!! She is the sweetest! Since day 1 she has always been so nice and accommodating to me and my family! She treats very well and like family. The other front desk agents Austin and the morning shift girl I forget her name they are really sweet as well.
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This is an interesting hotel. I went to this hotel last week on business and must say that it definitely is true what majority of the people who wrote reviews say. The cleaning staff don’t leave the rooms crisp and clean, often after they visit you can barely notice any
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Jacksonville East
Responded 24 Nov 2018
Hello Turrrbo, Thank you for staying with us during your business trip and for writing a review regarding your experience with the Holiday Inn Express Jacksonville East. I am happy to hear our front desk staff be friendly. We greatly appreciate you taking the time to bring this matter to our attention and I am sorry if our housekeeping staff was not able to clean your room spotlessly. The feedback we receive from our valued guests, like you, enables us to target problem areas, and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Once again, thank you for staying with us and we all hope to have an opportunity to serve you again on your next future visit. Safe travels, Dianne L Case Manager IHGService
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I've been a HIE Priority Member for many years. I usually always stay in a HIE. This one is difficult to find--it is directly behind Cube Storage and can't be seen from the road. Once found, check-in was quick and efficient. My HIE status was not mentioned by the desk clerk.
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This hotel is a complete dump. I don’t know why I did not cancel my reservation upon arrival as I could have through work. The lobby was dirty. The room smelled like an old lady’s house and it was dirty. I checked the bed thoroughly for bugs and didn’t find anything so after a
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Jacksonville East
Responded 14 Oct 2018
Hello Rabellomy, Thank you for leaving us your review and for making us a part of your visit here in Jacksonville. We're grateful that you've chosen the Holiday Inn Express. As always, we wanted nothing more but to ensure your experience turn as positive as possible, Rabellomy. I'm sorry that on this visit, the breakfast options didn't please your appetite, the room cleanliness failed to deliver to your expectations, including how our staff made you feel. I'm certainly know how that feels, Rabellomy. I'm sorry that this stay didn't go as perfectly as planned. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. I hope you also get a chance to read the message I dropped via your inbox to further talk about your review. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Interesting size and shape for an HIE.
Desk Area
Bathroom
Beds
Sofa/Sleeper
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123456
How far is to the airport
The airport is about 30 minutes away
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11 miles 15 minutes driving time.
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14 mins by car,u have to cross the river
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We are located less the a 15 min drive from Jacksonville beach we are located next to Atlantic Blvd which take you to Jacksonville Beach
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What is the pet policy
1 pet under 50 pounds $40 pet fee
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12
"Steer clear until and at which time this hotel updates, and maybe has a sign on the street side."
"Stay away from rooms next to elevators. No good view in this location."
"If you stay here check your bill and your charge card"
"I think any floor is good, the first floor rooms are separated from the hallway to the pool by the breakfast dining area"
"Be nice and ask if they have any cool upgrades"
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PRICE RANGE
US$108 - US$177 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
St. Johns Suites
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
101
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