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While my husband and I are always happy to find a hotel that is pet friendly, we do not expect the quality to suffer. We have an extremely well behaved small dog. At bedtime and whenever we leave him, he is crated. Obviously, the property...More
Response from Scott W, General Manager at Aloft Jacksonville Tapestry ParkResponded 2 days ago
Thank you for taking the time to share your experience, I'm very sorry that it wasn't positive. All guest experiences are extremely important to us. We take every precaution to ensure pet rooms are clean and ready for a visitor without a pet. We do...More
Booked this hotel due to its close location to University of North Florida Fine Arts Center. I was very pleased upon entering! Very nice entrance and very up to date. I was welcomed with smiles and check in was quick and easy. The room was...More
Nice location and very friendly staff. Walking distance to many restaurants and shops. The rooms are comfortable. It is a little bit noisy here, you can hear anytime a door opens and shuts in the hallway.
Thank Catherine J
Response from Scott W, General Manager at Aloft Jacksonville Tapestry ParkResponded 5 days ago
Thank you for your feedback. I am sorry for any inconvenience or disturbance you experienced. Thank you for sharing this feedback and we will review our processes to see if we can reduce the noise of doors closing.
Definitely up to typical Aloft standards. Friendly, helpful staff. Convenient location to Town Center and UNF. Plenty of restaurants nearby. The fitness center seemed popular although I did not use it.
Location is awesome-walkable, pleasant, with nice restaraunts within walking distance. You can also was to St. John’s town center-a longer walk, but not unpleasant, and yes, there are sidewalks :-).
One flaw that really bothers me at this hotel is the extremely weak water pressure...More
Thank DIOGENES L
Response from Scott W, General Manager at Aloft Jacksonville Tapestry ParkResponded 1 week ago
Thank you for taking the time to provide us with the feedback about your stay. It sounds like we missed impressing you and we are very sorry about that. Out Engineering department was alerted to investigate the opportunities with the water pressure.
I had breakfast at the Aloft both days I was there. It's worth the $15 as I think I spent about that. You can order eggs made the way you want, get juice, coffee, baked goods. It's part buffet and part "to-order." Real eggs... More
I had breakfast at the Aloft both days I was there. It's worth the $15 as I think I spent about that. You can order eggs made the way you want, get juice, coffee, baked goods. It's part buffet and part "to-order." Real eggs, not powdered, which is worth it. Lots of healthy options too. Fresh fruit.