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Holiday Inn Express & Suites Jacksonville Airport

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Holiday Inn Express & Suites Jacksonville Airport
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414 Reviews from our TripAdvisor Community

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Showing 413: English reviews
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Reviewed 22 January 2017 via mobile

Had a change of plans for our initial stop in South Carolina. Decided to drive as far as we could and called Holiday Inn Express to see if they could accommodate us so late (11:30p). We showed up after 13hrs on the road, they had a beautiful room for us at a good rate - military disc. Beds were big...

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Helpful?
Thank Niki L
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to write a review! Our staff works extremely hard and we appreciate the feedback. We hope you will still stay with us next time you are in the Jacksonville area.

Montreal, Canada
Reviewed 15 January 2017

Price point was good, reservation and check in was solid, left too early to eat breakfast, room was clean and well maintained, internet was good, really close to restaurants, gas stations and the airport, yay!

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Helpful?
Thank Elliott S
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lori M.

Reviewed 14 January 2017 via mobile

A deal is no deal if the sleep is horrible and the service is lacking. This hotel has super comfy beds (score!), and the staff really makes a difference. Silvia on the free shuttle route and the front desk staff made a very long travel day come to a pleasant end. Frances runs the breakfast area with kindness, quick service,...

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Helpful?
Thank Michelle G
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lori M.

Bath, New York
Reviewed 7 January 2017

Frances, who takes care of the breakfast area was great. She welcomed everyone as tthey entered and asked if she could help in any way. She was constantly cleaning and helping people as they came in. As my husband was sick, we stayed 3 nights here. The staff and France's in particular helped me to get food that would help...

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Helpful?
Thank hermanatherton
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to writing a 5 star review! Our staff works extremely hard and receiving reviews such as this, makes it all worthwhile! I hope you and your husband feel better soon! We are happy we could make it a little more tolerable! We look forward to your next visit with us! It is our pleasure...

Reviewed 4 January 2017 via mobile

Very nice hotel with an awesome staff. We have stayed here multiple times for work and it's always been great. Frances does a great job in the breakfast area! She is professional, helpful and keeps the area very nice.

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Helpful?
Thank Misty C
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to write a 5 star review!! Our staff works extremely hard and receiving reviews such as yours, makes it all worthwhile! We appreciate the feedback! We look forward to your next visit! Sincerely, Lori M. FOM/Sales Manager

Reviewed 30 December 2016 via mobile

I had a great stay here. The staff is friendly and the rooms are clean and comfy. Since I am short I did not care for the high beds but that is my preference and I climbed up the beds like a trooper without complaining. Sadly the weather was not warm enough for the pool but it was still a...

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Helpful?
Thank Dana G
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to write such a nice review! I appreciate the honesty!! Our staff works extremely hard and receiving reviews like this, inspires us to keep up the great work! Thank you again! We look forward to your next visit! Sincerely, Lori M.

Gulf Shores, Alabama
Reviewed 10 December 2016 via mobile

The hotel overall is clean and comfortable. The staff made it a great experience though. Every single person I encountered was friendly and helpful, even at an early breakfast. I would definitely stay here again.

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Helpful?
Thank hlindle1
Lori M, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lori Musser Front Office Manager

Reviewed 8 December 2016

My family and I were traveling through and stopped here for 1 night. We had already booked a room online, and when we arrived the hotel was completely booked. Since we checked in around 6:00 pm, our room was already rented out. However, management already had us covered, as we were given a free upgrade to the suite! We had...

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Helpful?
Thank Matthew H
Lori M, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lori Musser Front Office Manager

Ashland, Kentucky
Reviewed 24 November 2016 via mobile

Stopped for one night prior to boarding a cruise. Room was clean, beds were comfy, friendly, helpful staff. Pool was clean, a little cold, but it's an indoor/outdoor pool and it's November. Quiet too! Good selection for breakfast. Would highly recommend to anyone and will definitely stay again!

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Helpful?
Thank Robin19605
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to write a 5 star review!!!  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again! Sincerely, Lori M.

Manassas, Virginia
Reviewed 5 November 2016 via mobile

This hotel was a great place to stop on our way to WDW. Convenient to I95. Room clean and the staff was excellent. They went the extra mile! Breakfast was especially good and the breakfast hostess, Francess was superb! Will stay here again.

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Helpful?
Thank Halleymom
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to write a review! We appreciate and welcome all feedback. We thank you for the kind words! It is our goal to go above and beyond for all of our guest! We look forward to your next visit!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites Jacksonville Airport

Address: 1200 Airport Rd, Jacksonville, FL 32218-6889 (Formerly Wingate by Wyndham Jacksonville Airport)
Region: United States > Florida > Jacksonville
Price Range: £98 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jacksonville Airport 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Wingate By Wyndham Jacksonville Airport Hotel Jacksonville
Wingate Jacksonville Airport
Wyndham Jacksonville
Jacksonville Wyndham
Hotel Style:
#19 Romantic Hotel in Jacksonville
#30 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Jacksonville Airport staff and other travellers.
3 questions
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6 months ago
New Haven, Indiana
Savannah, Georgia
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is very convenient to I 95, I 295 and the airport. Despite the proximity of the airport it was very quiet!”
 of 5 bubbles hermanatherton, 7 Jan 2017 | Read review
“Rooms facing parking lot face west, so sun will not be blaring in in the morning”
 of 5 bubbles matthewhR9287TJ, 8 Dec 2016 | Read review
“bring your bathing suit, it has a beautiful hot tub and pool.”
 of 5 bubbles , 24 Oct 2016 | Read review
“ALWAYS book the Jacuzzi Room 222 - it's the best!”
 of 5 bubbles SatelliteTravel, 23 Sep 2016 | Read review
“Call hotel directly for best deals”
 of 5 bubbles frankpmorrell, 24 Jul 2016 | Read review
5 of 5