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Hampton Inn & Suites Jacksonville-Airport

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Traveller (62)
Room & Suite (120)
Dining (29)
Ratings and reviews
Certificate of Excellence
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
Multilingual Staff
Wheelchair access
Business Centre
Dry Cleaning
Self-Serve Laundry
Shuttle Bus Service
2 Star Hotel
Offers from Hampton Inn & Suites Jacksonville-Airport
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
13551 Airport Ct, Jacksonville, FL 32218-7265
Hotel website
2.1 miles to Jacksonville Intl Airport
36 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Reviews (863)
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859 results
Traveller rating
500
228
71
32
28
Traveller type
Time of year
LanguageEnglish
500
228
71
32
28
Show reviews that mention
All reviewslonghorn steakhousejacksonville airportfront deskroom was cleanan early flightstayed one nightshuttle servicerestaurants and shoppingparking lotbreakfast barnext morningconvenient locationwould definitely stay here againhotel staffwafflescomplimentary breakfastgreat place to stay
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1 - 5 of 859 reviews
Reviewed yesterday

was given a room already occupied. guest were loud entire night into morning. staff was not knowledgable or helpful. breakfast was ok. the room was thankfully clean. the hotel smelled of body odor upon arrival.

Review collected in partnership with Hampton
Thank aseward0001
Hotel's Favourite
Reviewed 30 March 2018

We stayed here on the night before our cruise at Jaxport. Upon airport arrival, I called hotel for a complimentary pickup and shuttle to hotel. We were picked up within 10 minutes of claiming luggage. Front desk clerks were friendly and welcoming. They recommended who...More

Review collected in partnership with Hampton
Thank Stayingontrack
Response from Brenda B, Guest service Agent at Hampton Inn & Suites Jacksonville-AirportResponded 2 April 2018

Thank you for choosing to stay with us at the Hampton Inn Jacksonville Airport. I'm so happy to hear that you and your family enjoyed our hotel and our staff was there to make it special for you. We look forward to your next visit...More

Reviewed 4 days ago

The hotel was very clean and nice, parking was no problem. There are a couple of restaurants on adjoining property, easy walk. The staff was very friendly and efficient. This stay was for a trip to the zoo and I would definitely stay again.More

Review collected in partnership with Hampton
Thank billPanacea
Response from Brenda B, Guest Service Represenative at Hampton Inn & Suites Jacksonville-AirportResponded 3 days ago

On behalf of the entire team here at the Hampton Inn & Suites Jacksonville Airport Fl, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 1 week ago

The bathroom was very dirty covered in hair and when I called the front desk about the issue she only said “we don’t have another room for you” did not apologize or offer to fix the problem and was not kind or helpful.More

Review collected in partnership with Hampton
Thank skylerbrandyray
Response from Brenda B, Guest Service Agent at Hampton Inn & Suites Jacksonville-AirportResponded 1 week ago

On behalf of our Hampton Inn Team, we appreciate you choosing to stay with us. We hope you'll accept our sincerest apologies for falling short on our high service standards. While we do our best to always deliver a smooth experience, it appears we fell...More

Reviewed 2 weeks ago

I will stay here again. So convenient to the airport and the highway. Everything was fresh and clean. The staff was friendly and helpful. We were driving from southern Florida to Maryland, made a stop to pick up a traveler at the JAX airport. It...More

Review collected in partnership with Hampton
Thank C6595EWhollyh
Response from Brenda B, Guest Service Agent at Hampton Inn & Suites Jacksonville-AirportResponded 2 weeks ago

On behalf of the entire team here at the Hampton Inn & Suites Jacksonville Airport FL, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair access
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$113 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (62)
Room & Suite (120)
Dining (29)
Pool & Beach (19)
Amenities (40)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
patcol814
9 December 2017|
AnswerShow all 2 answers
Response from Loretta L | Reviewed this property |
The long term parking was $10.7 for Sunday night thru Sat morning and included the pick up and drop off to the airport.
0
Votes
Draustin373
6 December 2017|
AnswerShow all 2 answers
Response from Jessica B | Property representative |
We do offer parking. There is a 10.00 per 7 day fee. Plus the charge for your accomodations.
0
Votes
kaye1989
3 May 2017|
AnswerShow all 3 answers
Response from Maureen M | Reviewed this property |
Expressway to JAX beaches will take approx 30 minutes, depending on traffic
0
Votes
Room Tips
"location seems fairly quiet. I can't imagine any of the rooms being too loud"
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"Pick a room on top FL lower floors get noisy at night"
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"get a suite one the first floor."
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"Rooms overlooking the pool are away from the traffic and generally quieter."
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