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Homewood Suites by Hilton Jacksonville Deerwood Park

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Homewood Suites by Hilton Jacksonville Deerwood Park
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479 Reviews from our TripAdvisor Community

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Showing 469: English reviews
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Reviewed yesterday NEWvia mobile

A great stay, great room, amazing breakfast and happy hour. Emily at the bar and Billy at the desk were great. Looking forward to staying here again and again. The location is convenient and close to restaurants and shops.

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Helpful?
Thank Justin O
Vero Beach, FL
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

My husband and kids and I stayed 1 night in this cute hotel. We had a spacious 1 bedroom suite with a full kitchen. My kids loved the heated pool and hot tub and we enjoyed hot chocolate by the fire pit. The breakfast was nice and the breakfast area was clean and restocked often. Like others though, I was...

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Helpful?
Thank carynman
About Hotel's Favourite Review
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear carynman, Thank you for your loyalty and feedback regarding your recent stay at our property. As a Hilton Honors Member you can choose to stay at any Hilton property and I am glad you chose us for your accommodations. I am glad that you were able to enjoy our heated outdoor pool and complimentary breakfast buffet during your trip....

Greenville, United States
Reviewed 2 days ago NEW

Suites were perfect for our family of 5. The kids slept on the living room pullout and we got the bedroom to ourselves. The rooms were very clean and quiet and the free hot breakfast was good. Location near lots of restaurants and easy access to I-95 and the beach. There was even a city playground a couple of blocks...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Aaron L
Reviewed 4 days ago NEWvia mobile

I am here every week and I think the weekend staff is lovely. I always have a great time with Lakesha bar tending and Maitlynn makes it a delight and easy check in experience she always has a smile on her face and treats me like family as well as lakesha. Amanda is great too. I will stay here every...

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Helpful?
Thank Zachary D
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Zachary D, Thank you for your loyalty and feedback regarding your recent stay at the Homewood Suites Jacksonville Deerwood Park. As a Hilton Honors Member you can choose to stay at any Hilton property and I am glad you chose us for your accommodations. Our staff prides themselves in providing a clean, comfortable, and overall enjoyable experience. We look...

Reviewed 4 days ago NEWvia mobile

I am a guest at this hotel I've never have had such a great experience at a hotel in my life Kesha and Maitlynn have made it all so much better the exceed the limits that they should meet. They have made my experience such a delight and made me feel as if I was at a home away from...

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Helpful?
Thank Bill C
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Bill C, Wow!! What an amazing review. We appreciate you sharing your experience with us. And we are so touched by the high opinion you have for our property and us. It is always great to see our staff's name in print and I truly appreciate you acknowledging Lakesha and Maitlynn, they are truly rock stars at our property....

Lake Hamilton, Florida
Reviewed 4 days ago NEWvia mobile

Room was clean and staff was helpful we love the pool area and grill area it's very nice at night the patio is all lit up the bar area was very nice as well the sitting area in lobby was relaxing and floors was very clean

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Helpful?
Thank 191codys
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear 191codys, Thank you for the feedback, we appreciate you sharing with us your experience at our property. We aim to provide our guests with a clean and comfortable room to relax in. And if there is any way that we can make our guests' stay even better, we happily want to accommodate that. Our outdoor patio equipped with fire...

Lakeland, Florida
Reviewed 1 week ago

We were happy to be able to stay at this hotel on short notice. We had to travel to Jacksonville at the last minute and had trouble finding an available room at area Hampton Inns. We were very happy to discover that Homewood Suites had a suite available that night. It was pricey, but we definitely enjoyed our stay --...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank petersW8058ML
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear petersW8058ML, I appreciate you taking the time out of your day to send some flattering comments our way. I’m going to forward this right over to our kitchen staff to let them know how great they’re doing. Our staff prides themselves in providing a clean, comfortable, and overall enjoyable experience. . The Homewood breakfast and dinner reception are probably...

Greenville, South Carolina
Reviewed 1 week ago

Male desk clerk used profanity when talking to other employee because he was stressed about room reservations and there was confusion. People overheard the conversation in the lobby and bar. Not happy with the reservation, we reserved a suite however we got a studio at checkin. Checkin clerk older male said oh well sorry. Will not stay here again because...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank O8644VTjohnb
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear O8644VTjohnb, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer the you the quality of service you deserve. Here at the Homewood Suites we do not condone profanity of any sort and we strive to give exceptional service every day, for every guest and I sincerely apologize for falling short...

Jacksonville, Florida, United States
Reviewed 2 weeks ago

Excellent, new facility, with a very accommodating staff. I will return soon! The breakfast was fresh and had a delicious variety of options for all tastes. Great night's sleep and experience. I have already booked another stay!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank J4276XPsusanf
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear J4276XPsusanf, WOW!! Thank you for the amazing review. We appreciate you sharing your experience with us. And we are so touched by the high opinion you have for our property and us. We are always happy to take care of our guests. We certainly strive to make every guests feel special. And we are so delighted that we could...

Helena, AL, United States
Reviewed 2 weeks ago via mobile

Stayed here for a short business trip and the Hotel was great. Very clean, the staff was awesome and the facilities were up to date. Very close to the St.Johns Town Mall area which has tons of dining options.

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Helpful?
Thank Roger K
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Roger K, We appreciate you sharing your experience with us and giving 5 stars. We are so touched by the high opinion you have for our property and us. We are always happy to take care of our guests. We certainly strive to make every guests feel special. Our location is ideal! Thank you for noticing. Rather you're in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Homewood Suites by Hilton Jacksonville Deerwood Park

Address: 8511 Touchton Road, Jacksonville, FL 32216 (Formerly Staybridge Suites Jacksonville)
Region: United States > Florida > Jacksonville
Price Range: £102 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Deerwood Park 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity and Hotels.com so you can book your Homewood Suites by Hilton Jacksonville Deerwood Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Jacksonville Hotel Jacksonville
Jacksonville Staybridge Suites
Hotel Style:
#9 Family Hotel in Jacksonville
#12 Romantic Hotel in Jacksonville
#41 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and other travellers.
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over a year ago
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Questions? Get answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king suites with sofa beds are extremely spacious and comfortable.”
 of 5 bubbles delconteeallmya, 2 Dec 2016 | Read review
“Don't think there is a bad room in the house!”
 of 5 bubbles virtual100, 26 Nov 2016 | Read review
“If you are a Hilton Honors member, you can reserve your room about 2 days in advance and personally select your room.”
 of 5 bubbles bethlivingfree, 11 Nov 2016 | Read review
“Our room was actually very close to the elevator (convenient) but we never were bothered by any noise.”
 of 5 bubbles 359tammit, 9 Nov 2016 | Read review
“Good hotel for long-term stays weekends are a little noisy”
 of 5 bubbles goorange045, 11 Oct 2016 | Read review
5 of 5