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Homewood Suites by Hilton Jacksonville Deerwood Park

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Homewood Suites by Hilton Jacksonville Deerwood Park
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496 Reviews from our TripAdvisor Community

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Showing 486: English reviews
Jacksonville, North Carolina
Reviewed 2 November 2015

My family and I actually live in the area, however we're in the process of finding a suitable hotel to stay in while having my home built, and it looks like this hotel will definitely be my choice. Spacious rooms, (although the beds could stand to be a little comfier), friendly staff, great breakfast and dinner several nights a week,...

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Helpful?
Thank Natasha W
StaybridgeJax, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you so much for sharing your feedback regarding your recent stay here! So glad you enjoyed our newly renovated hotel! We hope to see you again!

Hilton Head, South Carolina
Reviewed 27 October 2015 via mobile

To be clear, the room was fine. Other than those awful pillows. You know the kind, the ones that have been used so much your head hits the mattress when you lay your head on it so you have to bunch it up and/or use multiple pillows. What is making me write this review is this: telling me that I...

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Helpful?
Thank QteSurface
StaybridgeJax, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

I have just read your review. I apologize for your experience and I definitely need to find out more about your situation and what happened. I have contacted you privately through Trip Advisor with my contact information. Thank you in advance for taking some time for me to address this.

Pennsylvania
Reviewed 21 October 2015

i LOVE this hotel! convenient to everywhere i want to go and everything i need. love the roominess and feel of the hotel. however, as of June 2015, when i was last there, they were remodeling, which was a nuisance, but bearable. i enjoy the breakfast and the mid week reception as well. i will be visiting again in December....

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Helpful?
Thank misscyd
StaybridgeJax, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you so much for taking the time to review the Staybridge Suites-Jacksonville. I apologize for the inconvenience of the renovation but I assure you the end result is fabulous! We look forward to welcoming you back in December. Thank you again for the positive review. Best Regards, Jacque Conley Assistant General Manager

Newcastle upon Tyne, United Kingdom
Reviewed 11 October 2015

This hotel offers everything the traveller could want, the suite we had was a two bedroom unit with a separate lounge and small kitchen area. The hotel offered a hot breakfast as well as a mangers special from 5:30 till 7:30 weekdays. The location of the hotel was very close to the major roads but this did not impact any...

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Helpful?
Thank Paul57b
StaybridgeJax, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you very much for your wonderful comments about our hotel! We are excited about our newly renovated hotel and are so glad that you enjoyed your visit! Hope to see you again!

Reviewed 21 September 2015 via mobile

We stayed here this past Sunday to attend the Dolphins game. Beautiful two bedroom suite. We stayed one night, so we didn't get to see the entire hotel but clean and they are remodeling! Free breakfast toast, cheese omelets, muffins, bacon, oatmeal, yogurt, bagels, cereal, waffle maker, fresh fruit (wrapped), orange juice in bottles, milk, coffee, apple juice, etc....lol. Overall...

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Helpful?
Thank leroy b
StaybridgeJax, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you for taking the time to review our hotel. I am so thrilled that you enjoyed your visit with us!!! Hope to see you again!

McDonough, Georgia
Reviewed 1 September 2015

At the time of my visit they were remodeling. But it didn't interfere with the peace and comfort I had at their hotel. Nice and up to date on furniture and decorations. The only problem was parking. Due to construction you had to check in at the end if the building. Required some walking and you could not access pool...

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Helpful?
Thank married2jesus1
StaybridgeJax, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you so much not only for your kind review but for your patience while we were at the peak of our renovations. They are complete and our hotel is wonderful...come back to visit us! Thanks again!

Florida
Reviewed 13 August 2015

The staff at Staybridge Suites is amazing. They will do whatever they can to ensure your stay is hassle free and enjoyable. The rooms are very clean and recently renovated. The common areas were very nice before but are getting a major update. I can not wait to see the post-renovation common areas. The pool/hot tub area is nice, and...

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1Thank Steve E
StaybridgeJax, Assistant General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Steve E, Thank you for recognizing our team members we are so lucky to have such a great team!!! Our public spaces and front desk are open again! You will be so surprised by the changes, everything turned out so well!! You will really enjoy our new patio with built-in grills and fire pit!! We will be posting pictures...

Naples, Florida
Reviewed 13 August 2015

Rooms renovations have been completed. The decor and updates have been tastefully done. Renovations are still underway in the public spaces but the noise and inconvenience is minimal. Convenient location just off 202 and I-95, a Public grocery store and restaurants just across the street.

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Helpful?
Thank LADrumAZ
StaybridgeJax, Assistant General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear LADrumAZ, Thank you for not only staying with, but for also taking the time to review us on Tripadvisor. We are glad to hear you enjoyed how our rooms have been renovated and decorated! We love them too! Our public spaces are open again and they are just as beautiful!!. Come back soon so you can see our finished...

Auburn, Alabama
Reviewed 11 August 2015

We were in the area for a medical visit to the Mayo Clinic. Even though the hotel was undergoing renovations, the staff went out of their way to make sure that guests were aware of any changes such as elevator closings, etc. The staff was so very friendly. We were late to breakfast one morning (my fault) and the staff...

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Helpful?
Thank Angeline V
StaybridgeJax, Assistant General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Angeline V, We are happy to be your home away from home while you are unfortunately visiting the Mayo Clinic. Please let us know if we can do anything to make your time with us more comfortable. We look forward to seeing you soon! Sincerely, Lorin Kelley Assistant General Manager

Reviewed 26 July 2015 via mobile

I would like to share the excellent stay in this hotel. Comfortable, new, service of the highest level , spacious rooms. Great breakfast. Enjoyed very much. Great size of beds . Supermarket across the street which made buying and preparing dinner cheap and tasty. Sorry that we have to move forward

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Helpful?
Thank Arik L
StaybridgeJax, Assistant General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Arik L, We are so happy to hear you enjoyed your stay with us! Please come stay with us again on your next vacation, our renovation is almost complete! You will be wowed by how everything has turned out! Thank you! Lorin Kelley Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Jacksonville Deerwood Park

Address: 8511 Touchton Road, Jacksonville, FL 32216 (Formerly Staybridge Suites Jacksonville)
Region: United States > Florida > Jacksonville
Price Range: £93 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Deerwood Park 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Staybridge Suites Jacksonville Hotel Jacksonville
Jacksonville Staybridge Suites
Hotel Style:
#9 Family Hotel in Jacksonville
#12 Romantic Hotel in Jacksonville
#41 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and other travellers.
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Savannah, Georgia
over a year ago
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Questions? Get answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the 4th floor and had a kitchen and we liked it every much but floors are all good and all sides are good.”
 of 5 bubbles 230owenr, 23 Mar 2017 | Read review
“Publix is across the street and a 24 cvs next door. Had to use the walk in clinic due to my daughter stepping on a nail by the beach. Everything you need is very close.”
 of 5 bubbles FranJ1, 15 Mar 2017 | Read review
“clean, comfortable bed. Had no issues!”
 of 5 bubbles Freddie05, 15 Mar 2017 | Read review
“The king suites with sofa beds are extremely spacious and comfortable.”
 of 5 bubbles delconteeallmya, 2 Dec 2016 | Read review
“Don't think there is a bad room in the house!”
 of 5 bubbles virtual100, 26 Nov 2016 | Read review
5 of 5