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Jacksonville Marriott

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1 room 2 adults 0 children
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Jacksonville Marriott
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322 Reviews from our TripAdvisor Community

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Showing 320: English reviews
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Wilmington, Delaware
Reviewed 4 days ago NEWvia mobile

Plenty of free parking. Rooms and hallways and lobby are immaculate. All front desk staff friendly and helpful. Hotel right off I95 Rooms renovated but rather plain. Safe area of town. Quiet! Suggestions: 1. Add Kuerig coffee machine to room 2. Have real coffee mugs not wax covered -to go -only 3. Upgrade TV to new flatscreen 4. Add auto...

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Helpful?
Thank mealybug
Charlotte, North Carolina
Reviewed 4 days ago NEW

We only stayed one night but the rooms need serious help. The door to the bathroom actually had wood rot, the mirrored doors to the closet were rusted on the bottom. Its really time for a reno on the rooms. We ate in the restaurant and the food was actually not bad. Our waiter was excellent and a special mention...

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Thank Amy M
JacksonvilleGM, Manager at Jacksonville Marriott, responded to this review

Dear Amy. Thank you for taking the time to complete the survey in regards to your recent stay at the Jacksonville Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, unfortunately we have fallen short of our goal during your recent stay. I'm glad the menu in our Bistro 202 was delightful as well as...

Reviewed 5 days ago NEWvia mobile

I travel weekly on business. I rarely write reviews for anything. I am a fan of Marriott, and Marriott is in fact a large client of mine. This property however is poorly managed and outdated. The rooms smell like mold, the "fresh" sheets were stained, the staff is poorly trained, and three were breakfast items and wine glasses still littering...

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1Thank David A
JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Dear David A, Thank you very much for your loyalty to Marriott and we sincerely appreciate this feedback form your most recent stay with us. There is no excuse for stained linens and room service dishware in the hallways. We do our very best to provide a flawless guest experience with regard to service and cleanliness and have fallen short...

Jacksonville, Florida
Reviewed 2 weeks ago

This location is a convenient location and great Jacksonville property. Staff is helpful and friendly. The beds are comfortable and rates are reasonable. Would definitely stay again - no issues whatsoever.

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Thank jasonf1975
usa
Reviewed 4 weeks ago

I've never stayed at a Marriott that was so disappointing. I had to move to a new room within minutes of checking in due to the intense smell of cigarette smoke. My new room had old blood stained sheets on the bed! I stripped down both of the queen beds completely to make sure that all of the linens were...

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1Thank destinationlove
JacksonvilleGM, Manager at Jacksonville Marriott, responded to this review

Dear destinationlove, Thank you for taking the time to share your experience from your recent stay with us. Our Housekeeping team prides themselves on providing a flawless stay for our guests and we clearly had an issue with an attendant in this section on the date of your stay. Moreover, the Supervisory team should have identified these flaws prior to...

Ladson
Reviewed 4 weeks ago via mobile

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Thank Edy J
Reviewed 15 March 2017

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Thank Meatdog624
JacksonvilleGM, Manager at Jacksonville Marriott, responded to this review

Reviewed 1 March 2017 via mobile

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Thank momof2inga
JacksonvilleGM, Front Office Manager at Jacksonville Marriott, responded to this review

Reviewed 19 February 2017 via mobile

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Thank Ronnie R
JacksonvilleGM, Front Office Supervisor at Jacksonville Marriott, responded to this review

Conyers, Georgia
Reviewed 19 February 2017 via mobile

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Thank robertspartyof3
JacksonvilleGM, Front Office Supervisor at Jacksonville Marriott, responded to this review

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
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Questions & Answers

Here's what travellers have asked, with answers from Jacksonville Marriott staff and other travellers.
1 question
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Deltona, Florida
over a year ago

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Questions? Get answers from Jacksonville Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay on upper floors since I am not sure of the structural integrity of the hotel”
Meatdog624, 15 Mar 2017 | Read review
“ask for a high floor, very quiet”
142KathyB, 17 Jan 2017 | Read review
“Unless you like looking at air handlers, ask for a room which overlooks the parking lot.”
RcikS, 29 Dec 2016 | Read review
“Concierge Level one-bedroom”
n1cf2, 1 Dec 2016 | Read review
“Ask if there is a group, and try to avoid them. We made the mistake of sharing a hallway with loud, partying football fans.”
charlied238, 13 Nov 2016 | Read review
5 of 5