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All reviewsselect guesttimes union centervalet servicemini barroom servicenice hotelwithin walking distancedowntown areaview of the riverself parkingrooftop poolbusiness tripwater taxienjoyed my stayexcellent staythe room was nicebed was very comfortable
Came to Jacksonville for some fun with friends. Decided to splurge since this hotel looked so amazing. It was. Absolutely beautiful place, nice rooms, no issues. Left at checkout. No problem. Few days later I get a notification that my account is negative. It appears...More
Another overnight for a large group as we headed to Disney. The hotel did not disappoint. The lobby was beautiful and the staff accommodated our requests for rooms close to each other. The rooms were extremely clean and nicely decorated. We have zero complaints about...More
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 18 July 2018
Thank you for your feedback, Suze! We are glad to hear that you were pleasantly surprised by your stay with us. It is a pleasure to read such positive feedback of our property and we hope you had a great time at Disney! We look...More
We are enjoying ourselves enormously at the Omni in Jacksonville, FL. The staff made my husband & my 30th wedding anniversary celebration quite memorable, from the restaurant to the room service. My sister called ahead, unbeknownst to us, and requested a room upgrade & champagne...More
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I am extremely upset about my stay at the Omni Jacksonville for so many reasons. We were under a mandatory evacuation from Charleston, SC due to Hurricane Florence so we decided to drive to Jacksonville. I choose the Omni because I have stayed at Omni...More
1 Thank Andrea A
Response from Dawn S, General Manager at Omni Jacksonville HotelResponded 3 days ago
Thank you for your post and comments regarding your stay with us. I sincerely apologize for the unfortunate set of events that culminated in the conversation you described. Please be assured that while rates do fluctuate during the week, there are many variables that determine...More
Rooms were comfortable, well appointed, however parking is incredibly confusing. It’s a paid lot, but it wasn’t attended when i arrived late at night, so when i tried to exit the next day without a ticket it was a headache.More
Response from Dawn S, General Manager at Omni Jacksonville HotelResponded 1 week ago
Thank you for your feedback! I am very happy you enjoyed your stay with us and sincerely apologize for the confusion you experienced with parking. We will use your comments to review and determine a better solution for our guests. I appreciate your business and...More
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and ...MoreEverbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. (The pool is closed for renovations until March 23rd, 2018, please accept our apologies for any inconvenience.) Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center... More
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center Area if you would like to do some shopping. At the town center you will have access to every store you could possibly imagine. There are plenty of hotels around St. Johns Town Center, the Sheraton is a very nice place and is comparable to the Omni.