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Wyndham Garden Jacksonville

Traveller (133)
Room & Suite (165)
Pool & Beach (35)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Safe
HOTEL CLASS

Location

Full view
39Car recommended
Grade: 39 out of 100
43Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
1,009Reviews
355Photos
9Q+A
100Room tips
Traveller rating
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Popular mentions
Excellent! The room was amazing! The staff were some of the best! The beds were very comfortable. The room was spacious and very clean. We truly enjoyed our trip to Florida! Couldn't have picked a better place to stay!
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Review collected in partnership with this hotel
The doors slammed shut so when people were checking in at midnight their doors would slam shut and you would wake up. Beds were extremely hard! And it was under renovations. I wish I had been told they were doing renovations. Not after I had paid for a 3 night 4day stay...
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Review collected in partnership with this hotel
I have stayed here over the last year as I go to my Mayo Clinic appointments. The hotel was very nice when I began staying here but since the remodel I have found it very noisy and the rooms not clean.
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Review collected in partnership with this hotel
The staff at the front desk was very helpful and willing to adjust my reservation from a two bed room to a single king bed on the top floor. I was very pleased with the room and the staff. I will definitely stay here in the future. The price was great and the rooms where nice.
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Review collected in partnership with this hotel
Response from JaxHospitalityTeam, Guest Relations Manager at Wyndham Garden Jacksonville
Responded 2 weeks ago
Dear Blue Charger, Thank you for taking time out of your schedule to leave a TripAdvisor review regarding your stay with our hotel. We sincerely appreciate knowing that our team and accommodations made for a wonderful experience for you. This is exactly our goal. We look forward to having you back with us and the Wyndham Garden being your home away from home whenever you are visiting our city. Yours in hospitality, Wyndham Garden Guest Relations
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The hotels idea of a "Premium" King Suite is a tiny room located directly next to the elevator shaft where you can hear the elevator going up and down all night along with the people using it. The bathroom is so small that you have to straddle the toilet in order to close the
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Review collected in partnership with this hotel
Response from JaxHospitalityTeam, Guest Relations Manager at Wyndham Garden Jacksonville
Responded 2 weeks ago
Dear Valued Guest, Please accept our sincere apologies that you did not enjoy your stay in our Petite Studio King. This room is designed for two guests, not four, and a child. We certainly regret that other guests disturbed your visit with us, as we never want a guest to have a less than comfortable visit with us. Your enjoyment is our highest concern and I have forwarded your comments onto our executive team to take into consideration regarding the potential for noise in this area. Yours in hospitality, Wyndham Garden Guest Relations
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Professional photo exclusively commissioned by TripAdvisorWyndham Garden Jacksonville
The Double Standard Room at the Wyndham Garden Jacksonville
Professional photo exclusively commissioned by TripAdvisorWyndham Garden Jacksonville
The King Suite at the Wyndham Garden Jacksonville
Professional photo exclusively commissioned by TripAdvisorWyndham Garden Jacksonville
The King Standard Room at the Wyndham Garden Jacksonville
Double Room
Professional photo exclusively commissioned by TripAdvisorWyndham Garden Jacksonville
The King Suite at the Wyndham Garden Jacksonville
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12345632
You would definitely contact the hotel for that information.
0 votes
About 10 miles sounds right. There's is easy access to the interstate and Butler Ave from this hotel
0 votes
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do you charge extra for pets?
Good morning. Our hotel accepts small pets under 20lbs, non aggressive breeds and there is a $15 per pet charge. Pets are housed in pet rooms on one floor.
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Dear Ms. Kelley, It would be a pleasure to host you in our hotel. Our property is currently undergoing a multi-million dollar renovation and while it is unlikely you would be affected I would like to offer this suggestion. For any guest that is extremely sensitive as you have stated, it is best to seek out hotels that do not accept pets at all. Our corridors and public areas have not yet been addressed and this could cause issues for an individual with sensitive allergies. Also pets will ride our elevators and this also could cause issues for you. There are several hotels in our area that do not allow pets at all and this may be more appropriate for you. Our hospitality team would love to host you but we also want you to stay healthy and happy! If you need to cancel your booking we are happy to do so with no penalty.
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I forgot to go to St Augustine you do need a rental car is 1/2 hour drive but beautiful place
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12
"Check to make sure your room will have a refrigerator before bringing cold items."
"Since the hotel is pet friendly; I believe the pets are on the second floor."
"If noise bothers you, stay somewhere else."
"Maybe not pool side"
"Ask for a renovated room. It was nice. New flooring! Comfortable beds."
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PRICE RANGE
US$75 - US$133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western jtb / southpoint hotel jacksonvillebest western jacksonvillejacksonville best western
FORMERLY KNOWN AS
BEST WESTERN Hotel JTB/Southpoint
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
183
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