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All reviewsindoor outdoor poolfront deskbeautiful lobbyjacksonville airportholiday innnice hotelbreakfast buffetwaffle houseshuttle servicerooms were cleangreat place to staybusiness tripconvenient locationreunioncruiseconferenceinterstate
We had a late check in on the first night of our honeymoon. We were exhausted from sightseeing in St. Augustine all day. When we got to our room, I saw a special treat. It was a card with some samples of Templespa aromatherapy products....More
One could not find a nicer hotel. The staff is very helpful and friendly,rooms are nice,clean and well taken care of.
The manager Mark Kane was always around talking to the guests and available for any problems.and a very nice gentleman.Food service areas were great...More
Thank Harry V
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 19 September 2017
Thank you for your kind words. We appreciate your business and we are happy that your reunion was a success. I will share your comments with the staff.
Hopefully you guys can come back in the future. Again, thank you!
First off there wasn’t no refrigerator or microwave in the room.....That was pretty bad! The receptionist at the front desk was complaining she was tired so that made her customer skills some kind of rude. Maybe she should of went home earlier. That was pretty...More
We Checked into this hotel on Friday for 2 nights. We had chosen it mainly because of the indoor pool and previous stays at other Crowne Plazas. We have stayed at most of the 3,4,&5 star hotel chains and have never had an experience like...More
I have been staying at this hotel for many years for business purposes. The staff has always been accommodating to my needs. The rooms are clean and well maintained. In the rare events that i did have a problem it was immediately handled without delay....More
Response from bilboleo1 | Reviewed this property |
Yes, though you should definitely call ahead of time to make sure it is running and available for your time frame of need. I called the hotel directly when at the airport and the van arrived about 15 minutes later outside my... More
Yes, though you should definitely call ahead of time to make sure it is running and available for your time frame of need. I called the hotel directly when at the airport and the van arrived about 15 minutes later outside my baggage claim. The manager is/was aware that airport shuttle available is not advertised on their site and it should be added.