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Extended Stay America - Jacksonville - Riverwalk

161 reviews
Traveller (17)
Room & Suite (9)
Dining (1)
  • Excellent30%
  • Very good23%
  • Average22%
  • Poor9%
  • Terrible16%
Travellers talk about
“grab and go”(4 reviews)
“tv channels”(2 reviews)
Free Wifi
Non-Smoking Hotel
Wheelchair access
Self-Serve Laundry
Free Parking
Breakfast included
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Jacksonville - Riverwalk
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5 Mar6 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (161)Write a Review
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All reviewsgrab and goclose to downtowntv channelsstayed one nightqueen bedclean roombusiness travelersstaff was friendlya great place to staygreat customer serviceparking lotesarefrigeratorconcertconference
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41 - 45 of 154 reviews
Reviewed 15 January 2017

Good location for attending Florida Theater. We like the walk across the bridge if it's during the day. We use Uber after dark. Excellent place for breakfast nearby--Southern Grill. It's within walking distance and the food is excellent.More

Thank knitnut42
Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 15 January 2017

Thank you for sharing a wonderful review of your visit to Extended Stay America - Jacksonville - Riverwalk - Convention Center. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. Thanks again, we...More

Reviewed 13 December 2016

Very nice and friendly front desk persons throughout my brief stay... The rooms are very old...fair to poor bedding...kitchen fair to poor at best (broken cabinets, dirty)...bathroom fair to poor (killed two roaches)...noisy...could hear the rooms upstairs... If you only want to spend @$150 including...More

1  Thank williamsperrow
Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 14 December 2016

We agree there are areas of our hotel which are showing signs of age and need a refresh. We are happy to share we are in discussion with our leadership team for future improvements. We are sorry your stay had some disappointing elements, however happy...More

Reviewed 12 December 2016

The staff was nice. The rooms are big, but we had a room with a very unpleasant smell. There was a kitchen in the room, but no items in the cabinets. Internet was not very fast, but it worked. Sadly you have to pay a...More

1  Thank rmathijssen
Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 13 December 2016

Thank you for reviewing your stay with us. We are glad that you liked our courteous associates, convenient location and your spacious room. However, we are sorry you were unhappy with our parking fees and that you had odor issue in your room. We have...More

Reviewed 4 December 2016

It was extremely good hotel with good service and clean rooms. The staff was cooperative and helpful!!! housekeeping was good. The location could be better!!!. Does not have may restaurants in walking distance.More

Thank Tanmay S
Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 5 December 2016

We are delighted you chose to stay with us at Extended Stay America - Jacksonville – Riverwalk and found us to be a good value as well. We appreciate your wonderful comments about our clean suites, friendly, accommodating staff and our excellent location. Reviews such...More

Reviewed 20 November 2016

We've been to several hotels recently, and we didn't find this one any better or worse than any other budget hotel. We chose this one for the price and proximity to the Landing for a concert. Just needed a place to crash for two nights...More

Thank Peep_Penguin
Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 22 November 2016

Thank you for staying with us at Extended Stay America - Jacksonville – Riverwalk. We are glad our pricing and location were just what you were looking for, and that our service and facilities were adequate for your needs. We appreciate your feedback and hope...More

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Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Self-Serve Laundry
Room amenities
Price range
US$96 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Price range
US$96 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (17)
Room & Suite (9)
Dining (1)
Questions & Answers
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18 April 2016|
AnswerShow all 4 answers
Response from Mike H | Reviewed this property |
Only stayed one night but it's in a small lot far off the interstate. I'd hate to have to get a truck in and out of there.
Room Tips
"Pay the extra money and stay next door at the Hampton."
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"For extended stay, a ground floor makes moving in and out easier."
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"All rooms seem to be in a good location."
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"Rooms in another hotel are best."
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