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DoubleTree by Hilton Jacksonville - Riverfront

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Traveller (277)
Room & Suite (95)
Dining (24)

About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
DoubleTree by Hilton is a downtown hotel where an exceptional locale blends with an array of amenities, personable service, and a better night's sleep. Fully renovated in 2015, the hotel features all non-smoking guest rooms with walk-out balconies, stunning views, and complimentary wireless internet. Amenities include two restaurants and bars including Ruth's Chris Steak House. Additional dining options include a all day dining at St. John's Provision Co. and room service. The hotel also features a riverfront pool and 24-hour complimentary business and fitness centers. With the perfect combination of amenities and services, all you'll have to do is sit back, relax, and indulge.
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Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
River View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
82Good for walkers
Grade: 82 out of 100
10Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
983Reviews
354Photos
11Q+A
100Room tips
Traveller rating
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  • 83
  • 57
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Popular mentions
Stayed here with my partner and his friends for the night to go out and bar hop a little bit. We had a great time and it was very close to everything we wanted to visit! The beds were nice and so were the cookies. Wish we would’ve made more time to explore the grounds though.
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Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront
Responded 2 days ago
Thank you for making DoubleTree by Hilton Hotel Jacksonville Riverfront a part of your travel plans. We appreciate you letting us know how much you enjoyed your stay with us and we agree that our downtown location on the St. John's River is perfectly situated for exploring the exciting attractions of our city. Our goal is total satisfaction, and we are happy to know we succeeded. We look forward to serving you and your friends again. Shawn D. Frisbee General Manager
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Hotel's Favourite
Every time my husband and I visit our family in Jacksonville, we stay here at this property. However, this year for some reason the rates has been higher than the Omni and Hyatt, so unfortunately we have had to stay across the water. This weekend we came in just for a day
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Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront
Responded 1 week ago
Thank you for your wonderful feedback. We love it when our guests enjoy our accommodations and staff so much they come back and stay again. We are glad our hotel is a comfortable place for you and that we have become your "home away from home" when you travel to Jacksonville. Thank you also for recognizing our associates and the excellent service they provide. Please be assured we will surely share your compliments with the associates you mentioned, especially with Essi and Lumley. We value your business and look forward to welcoming you and your husband at DoubleTree by Hilton Hotel Jacksonville Riverfront. Shawn D. Frisbee General Manager
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Planned a weekend getaway and decided to stay at this hotel. Clean rooms. Nice view. The entire staff was welcoming and friendly. Always happy to answer any questions about things around town. Ask for Ezzy for your server at breakfast as she was a true delight. She made us feel
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Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront
Responded 3 days ago
We are delighted you and your family had an enjoyable stay with us at DoubleTree by Hilton Hotel Jacksonville Riverfront. We are happy to know we exceeded your expectations with our outstanding services and comfortable accommodations. Ezzy is a valued member of our team, so it is no surprise she took such great care of you. We will surely share your comments with her. Thank you for being our guest, and we look forward to welcoming you again soon. Shawn D. Frisbee General Manager
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We had a nice day Hotel was clean Staff was friendly overall quality excellent Will stay here again staff was very helpful and asking answering questions and giving us guidance we appreciated not being in a rush with interactions and helpfulness
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront
Responded 5 days ago
Thank you for the wonderful feedback of the DoubleTree by Hilton Hotel Jacksonville Riverfront. It is gratifying to see that you were pleased with our well-kept property and your stay was great with us. We are fortunate to have a dedicated team of professionals, and we are happy to know our associates took good care of you. We look forward to welcoming you both for another outstanding experience. Shawn D. Frisbee General Manager
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Was at a reunion for those that served one of the United States Navy destroyers. Everything at the hotel was excellent including the breakfast, meeting room, banquet and individual room. Staff was very curteious and helpful.
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront
Responded 6 days ago
Harold, Thank you for the fantastic review of the DoubleTree by Hilton Hotel Jacksonville Riverfront. We are delighted our hotel was perfect for your reunion visit and that you were pleased with every aspect of your stay. Our entire team will be excited to hear they were able to impact your experience so positively. We appreciate your feedback and look forward to welcoming you and your friends back soon. Shawn D. Frisbee General Manager
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Photo provided by managementDoubleTree by Hilton Jacksonville - Riverfront
Riverfront King Room with skyline view
Door to room
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12345619
Does this hotel have a hot tub?
Dont remember seeing one. Although, they may have a suite w/jacuzzi.
0 votes
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Is this near Wolfson children hospital?
Don't know exactly. Hotel is a delight, splendid pool overlooking river.
1 vote
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I am not sure. If it is to the back then yes, but if it is facing the street then possibly not.
0 votes
Yes there are walk out balconies on most rooms as I recall. The side of the hotel that faces the river (north?) all have direct river views
0 votes
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Yes but you need to request river view side. Book way in advance if it's near July 4
0 votes
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123
"Rooms in the high floor is quieter with good scenery"
"The suite is large and pleasant enough."
"River View is amazing"
"Rooms facing the river are great for dolphin watching and seeing the city and bridge lights light up the evening."
"Riverfront views are incredible"
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12345620
PRICE RANGE
US$129 - US$320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza jacksonvillejacksonville crowne plaza
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
293
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