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Pier 5 Hotel

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Pier 5 Hotel
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1,092 Reviews from our TripAdvisor Community

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Showing 1,086: English reviews
Dunmore, Pennsylvania
Reviewed 20 February 2017

We were meeting family in Baltimore for a 75th Birthday celebration, and were looking for a pet-friendly place we could take our small dog. Turns out this hotel was pet friendly and my son had stayed there in November 2016. he suggested we get the Aquarium package, so we did (2 VIP tix to the National Aquarium). It turned out...

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Helpful?
Thank Joe L
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Dear Joe L, Thank you for your time and comments, our team really appreciates your feedback. Please come back and see us again!

Mountainside, New Jersey
Reviewed 20 February 2017

Beautiful weather, fine accommodations, and a superb staff lead to a very enjoyable weekend. The accommodations were clean, modern, and easy to access. The location was wonderful. However the highlight of the adventure was the staff. We enjoyed Friday nights iron chief competition hosted by LeKesha and DaEshia who did and outstanding job as hostesses. Saturday was the chocolate fountain...

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Helpful?
Thank THill0102
Daniel T, General Manager at Pier 5 Hotel, responded to this review

THill0102, Thank you for your positive comments and feedback, I know our staff aims to exceed expectations! I will share your comments with them. We hope to see you again soon! Daniel T

Washington DC, District of Columbia
Reviewed 13 February 2017

Many hotels provide competent service, only a few have staffs that visibly enjoy creating a warm and welcoming ambiance for their guests. Conveniently located at the Inner Harbor and an easy commute to Johns Hopkins Bayview. Overall a great stay!

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Thank maredavis
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Maredavis, Thank you very much for sharing your feedback with us, we aim to exceed expectations with all of our guests! We hope to see you soon. Daniel T General Manager

Boston, Massachusetts
Reviewed 10 February 2017

This hotel is fantastic. Great location. I was there on business, but have also stayed there with my wife for a weekend this past summer. Wonderful restaurants withing walking distance.with 2 great eateries attached to the hotel.

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Thank T K
Daniel T, General Manager at Pier 5 Hotel, responded to this review

T K, Thank you very much for sharing your feedback with us, we aim to exceed expectations with all of our guests! Our location in the inner harbor is what makes us a fantastic location to all attractions and restaurants the wonderful city has to offer. We hope to see you soon. Daniel T General Manager

Philadelphia, Pennsylvania
Reviewed 1 February 2017

I was staying for a company annual meeting. Meeting room was spacious and had a nice view of the Inner Harbor. We used additional meeting space for our breakfasts and lunch. The entire banquet crew were fantastic! William and Bre'a went out there way to make sure we had what we needed and went above and beyond on a last...

Review collected in partnership with this hotel
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Helpful?
Thank haggis732017
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Thank you so much for sharing your comments. I will be sure to share these with our staff. We hope to see you again in the near future. Sincerely, Daniel T General Manager

Allentown, Pennsylvania
Reviewed 1 February 2017

This was an amazing hotel, perfect location and awesome staff. Daniel, Evette and front desk teams were great. Our meals were excellent from breakfast to our catered lunch. Definitely would want to return on a leisure trip!

Review collected in partnership with this hotel
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Thank srutch
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Thank you so much for sharing your comments. I will be sure to share these with our staff. We hope to see you again in the near future. Sincerely, Daniel T General Manager

York, Pennsylvania
Reviewed 30 January 2017

I would consider this a boutique hotel. Pretty unique in layout and location. Décor is unique and probably a little dated, post-modern, oranges and purples. The lobby is large for the size of the building. The hotel doesn't have a restaurant or bar but they have daily happy hour events and do serve a nice breakfast in the lobby for...

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Thank stevendale
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Thank you so much for sharing your comments. I will be sure to share these with our staff. We hope to see you again in the near future. Sincerely, Daniel T General Manager

Reviewed 28 January 2017 via mobile

This hotel was amazing. The staff were wonderful. Shamekia was very helpful and kind. She sets the Gold Standard for customer service! The kitchen staff were amazing as well. My room was very clean and comfortable. The location is prime for places to visit in the Inner Harbor. I highly recommend this place to anyone going to Baltimore!

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Thank Aaron F
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Thank you so much for sharing your comments. I will be sure to share these with our staff. We hope to see you again in the near future. Sincerely, Daniel T General Manager

Canton, Ohio
Reviewed 28 January 2017

Loved the Pier 5. Staff was friendly, interactive, and helpful with all my needs. When I checked in there was a bag of local goodies and a personal note from the GM Dan. Room was very clean and spacious....just what I needed. I was in town for business but in my down time I was able to check out the...

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Helpful?
Thank Thomas G
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Thank you so much for sharing your comments. I will be sure to share these with our staff. We hope to see you again in the near future. Sincerely, Daniel T General Manager

West Palm Beach, Florida
Reviewed 27 January 2017

Excellent stay. Planning our event at Pier V was seamless, Mary Ann, Will, the GM and all the staff were most accommodating. From Crabby Hour to our meals and breaks, everything was perfect. Rooms are well appointed and larger than most. The property is centrally located and we were able to enjoy a nice walk outside to stretch our legs....

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Helpful?
Thank Terri S
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Thank you so much for sharing your comments. I will be sure to share these with our staff. We hope to see you again in the near future. Sincerely, Daniel T General Manager

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City View King Room with Balcony (46)
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Pier 5 Hotel staff and other travellers.
16 questions
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Questions? Get answers from Pier 5 Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“harbor view”
 of 5 bubbles J2187ZQkarenb, 21 Mar 2017 | Read review
“All rooms are great but get breakfast with CHRISTINE”
 of 5 bubbles ashelley88, 12 Mar 2017 | Read review
“Many of the rooms have a harbor view.”
 of 5 bubbles PKL4118, 25 Feb 2017 | Read review
“Go, stay,enjoy..... And bring your dog.....very pet friendly”
 of 5 bubbles THill0102, 20 Feb 2017 | Read review
“A nice view on the balcony overlooking the harbor towards the aquarium.”
 of 5 bubbles maredavis, 13 Feb 2017 | Read review
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