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Best Western Plus Hotel & Conference Center

1,299 reviews
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Traveller (225)
Room & Suite (89)
Dining (6)
Overview
  • Excellent36%
  • Very good30%
  • Average16%
  • Poor9%
  • Terrible9%
Travellers talk about
“free shuttle”(104 reviews)
“johns hopkins”(113 reviews)
“shuttle service”(91 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Hotel & Conference Center
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,299)Write a Review
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291 - 295 of 1,263 reviews
Reviewed 21 November 2016

We check in and all we saw was beauty. From the floors to the smiles on the faces of the front desk. Omar, the weekend manager, went above and beyond the scope of his job description. Omar did so many incredible things for me that...More

Thank Janie15351
Response from Janet C, Director of Sales at Best Western Plus Hotel & Conference CenterResponded 10 February 2017

Thank you for your very kind review and thank you for taking the time to mention each of our staff by name. We appreciate your business and your review.

Reviewed 18 November 2016

I will never stay here again .the furniture was ripped the mattress lumpy . The clerk was rude . The breakfast was either over cooked or the eggs were runny . Worst hotel stay I ever had that cast way too much. $200.

Review collected in partnership with Best Western
1  Thank garysB6139TM
Response from Janet C, Director of Sales at Best Western Plus Hotel & Conference CenterResponded 10 February 2017

I apologize for the problems you incurred during your stay with us. Please know that we have recently replaced the furniture in all of the rooms and hope you will consider coming back to see the renovations. Thank you for your review.

Reviewed 18 November 2016

I Highly Recommend The Best Western Plus & Conference Center In Baltimore Maryland. The Management & Staff Are By Far The Most Customer Mindful, Professional & Courteous Of Any Place I Have Experienced. This Hotel Is Nicely Furnished, CLEAN & Has A Fantastic Variety Breakfast...More

Review collected in partnership with Best Western
Thank 950reginar
Response from Janet C, Director of Sales at Best Western Plus Hotel & Conference CenterResponded 10 February 2017

We do strive for excellent customer service, so it's always nice we have succeeded. Thank you for sharing your experience on TripAdvisor!

Reviewed 13 November 2016 via mobile

Very unorganized front desk staff, our bedding was HORRIBLE, torn in places, bed spread on upside down with tags in your face, only 3 pillows on a queen bed that should accommodate 2 people, and they were extremely uncomfortable, the beds were noisy every time...More

1  Thank Soccergirl628
Response from Janet C, Director of Sales at Best Western Plus Hotel & Conference CenterResponded 10 February 2017

I'm sorry your experience with us did not meet your expectations. If you are ever in the area again, I would like to offer you a discounted rate. Please call me and mention this review. Thank you.

Reviewed 13 November 2016

.We were doing a job nearby and during the night in the hotel parking lot our pick up truck was broken into and all the power tools were stolen from inside truck and in back of truck. Between 3- 4 thousand dollars worth of tools...More

3  Thank SteveS3009
Response from Janet C, Director of Sales at Best Western Plus Hotel & Conference CenterResponded 10 February 2017

Situations like yours are very frustrating because we do care about our guests and their property. The Security report is shared with Management and we do take steps to make sure this doesn't happen again.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$87 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Romantic Hotel in Baltimore
#34 Business Hotel in Baltimore
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$87 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Romantic Hotel in Baltimore
#34 Business Hotel in Baltimore
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (225)
Room & Suite (89)
Dining (6)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
katiecruiser007
3 December 2017|
AnswerShow all 3 answers
Response from shoreboyjames | Reviewed this property |
No, this is a non-smoking hotel. There is a place outdoors under an awning where you may. A lot of Hopkins Cancer patients stay here. Several floors especially for them is why.
1
Vote
philalady_10
12 June 2017|
AnswerShow all 4 answers
Response from Joy F | Reviewed this property |
Personally, I would not go wandering around in this neighborhood. It is not a great area.You need a car to get around.
0
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Room Tips
"choose high floors to be able to get a city view"
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"all rooms are great"
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"It is best to ask for a room with a view of the water, awesome view of the city!"
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"go elsewhere"
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