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Charming, historic, elegant ... but still slightly shabby. I last reviewed the Hotel Biltmore in December of 2013, everything I mentioned still holds true, but the management seems to be making small improvements here and there. The place is full of character, it is like...More
We were two girls stopping over in Baltimore for a day of exploring. This hotel is situated in a very rough part of Baltimore. I'm surprised the reviews don't mention this more specifically, but on our way from penn station to the hotel, we were...More
Jeez, given the location in historic Mount Vernon, this place should be a real gem.
My first complaint, the elderly female clerk has zero personality. Never a smile or
pleasant salutation, just a blunted affect; I wondered if she was on Haldol. Next, the dark,...More
We almost walked out upon our arrival. I am certain that an employee was smoking in the back room and since we had to hunt down an employee each time we needed something, it was hard to ever gauge the friendliness of the staff. This...More
This an old hotel that has had some renovations, but appeared to be DIY, i.e. new linoleum in the bathroom but the door stuck in multiple places due to uneven floor. Other patrons were rude (arriving drunk in the middle of the night, allowing an...More
1 Thank DEpping
Response from BiltmoreSuitesHotel, Manager at Biltmore Suites HotelResponded 24 September 2016
Thank you for taking the time to provide comments on our hotel. We are constantly trying to improve our hotel and take comments from our guests to help us improve our hotel.