We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Royal Sonesta Harbor Court Baltimore

Visit hotel website
Traveller (555)
Room & Suite (260)
Dining (117)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Royal Sonesta Harbor Court Baltimore is ideally situated on the picturesque waterfront of the Inner Harbor. The hotel is a short walk from the downtown business district and the city's best attractions, including the National Aquarium, Oriole Park at Camden Yards, American Visionary Arts Museum, The Maryland Science Center and historic Federal Hill. Many guestrooms and each of the hotel's 21 suites offer stunning views of the Inner Harbor
Read more
Property amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
Show more
Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Winter Sale with 20% OFF!
Hotel deals
1,836Reviews
1,009Photos
39Q+A
100Room tips
Traveller rating
  • 1,196
  • 383
  • 130
  • 66
  • 61
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The customer service and accommodations were outstanding during our recent stay when attending the Boat Show. Sierra H. provided great service; remembering our names and being helpful with several requests. We will definitely be back and hope that Sonesta management recognizes
Read more
Response from Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore
Responded 3 days ago
Thank you for staying with us at Royal Sonesta Harbor Court Baltimore during the recently held annual Baltimore Boat Show! I'm glad that Sierra took great care of you, and we will certainly share your comments with her and recognize her for delivering great and memorable service. We appreciate this wonderful feedback about your experience, and we hope to host you again next year for the Baltimore Boat Show!
Read more
+5
Hotel's Favourite
My wife and I stayed here for an anniversary staycation. We have no complaints whatsoever about this hotel. From the time we arrived to the time we left it was awesome. The valet was friendly when he took our car. Check in was fast and the staff friendly. We had breakfast both
Read more
Response from Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore
Responded 5 weeks ago
We appreciate the wonderful review of your experience while staying with us recently at Royal Sonesta Harbor Court Baltimore! All of our harborview guestrooms and suites deliver breathtaking views of the Inner Harbor, and our Premier Suites take that experience a step further by featuring two floor-to-ceiling bay windows overlooking the waterfront, offering panoramic views of the city skyline and harbor. Each suite has an oversized bath with a huge soaking tub, double vanity, and walk-in shower. I'm delighted that you enjoyed our iconic location close to so many great restaurants, shops, and attractions, along with the friendly, helpful service from our terrific team. Thank you for recommending the hotel to fellow travelers--we hope to host you both again the next time you're ready for another staycation!
Read more
On the occasion of my Mom's birthday Carmane went out of her way and made arrangements in the room. Also she accommodated microwave and other requests as complimentary. The view from our room of the harbor was breadth taking. Thank you. Its was an awesome experience.
Read more
Review collected in partnership with Sonesta
Response from Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore
Responded 3 days ago
Thank you for choosing Royal Sonesta Harbor Court Baltimore for your mom's recent birthday celebration! We're so happy that Carmen took great care of your family--she is a true shining star of hospitality and we will recognize her for her great service, and assure that she sees this review. I'm glad that you enjoyed the amazing views from your harborview guestroom! The floor-to-ceiling bay window allows for panoramic views of both the harbor as well as the Baltimore skyline. On behalf of our entire team, I hope that you will plan a return visit sometime in the near future!
Read more
This hotel was part of a family base for a trip to Baltimore. The hotel is clean and everyone is super friendly, but basic systems like entering orders into room dining system and capturing messages seemed broken. We heard staff use the word “again” several times when we
Read more
Response from Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore
Responded 1 week ago
I appreciate your review of your experience staying with us recently, as we learn so much from feedback such as yours. I apologize that we handled every aspect of your Room Service order so poorly. We have an "at your service" system in which a guest services representative takes the order for Room Service, and enters the order into a computer system that then sends the order to the kitchen and to the server. It seems as though we failed to enter the order until your second follow-up call, which is why your order was so delayed. This was a human error that could have been easily avoided, and for this reason, I am sharing your review with my entire team, and adding an additional system of checks-and-balances to ensure that this error is not repeated with other guests. I'm glad that you enjoyed the great views from your harborview guestroom, and I hope you will give the hotel another chance to deliver a far better experience the next time you visit the Inner Harbor.
Read more
We have visited Baltimore on many occasions and have stayed at some of the best hotels in the inner harbor. WE always kept saying we have to check out the Sonesta. We went down from Philly for my birthday weekend and it was everything we hoped it would be. The check in was a
Read more
Response from Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore
Responded 1 week ago
Thank you for giving our hotel a try after many previous visits to the Inner Harbor. We appreciate your lovely comments about your experience with us at Royal Sonesta Harbor Court Baltimore, and we're glad that you enjoyed a great birthday weekend at our Charm City hotel! Our suites offer such amazing views of the waterfront and the city skyline, and your comments lead to an interesting question: which view is better, the sunrise high above the waterfront, or the lights of the skyline illuminating the night sky? I'm delighted that our team made a great impression via friendly, helpful service and happy that you enjoyed a delicious breakfast in Explorers, our gastropub themed restaurant and lounge on the hotel's second level. On behalf of our entire team, we look forward to many more visits!
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorRoyal Sonesta Harbor Court Baltimore
The Corner Suite at the Royal Sonesta Harbor Court Baltimore
Professional photo exclusively commissioned by TripAdvisorRoyal Sonesta Harbor Court Baltimore
The Corner Suite at the Royal Sonesta Harbor Court Baltimore
Photo provided by managementRoyal Sonesta Harbor Court Baltimore
Harborview Guestroom with 1 King Bed and Sleeper Sofa
PreviousNext
12345652
The pool water temperature is maintained at 87 degrees. You are welcome to play badminton in the racquetball court, except that there is not a net set up to divide the court. The hotel does not feature a ping pong table.
1 vote
Show all answers
There is a laptop safe int he closet of each guesreoom.
1 vote
Show all answers
Kathy, the hotel provides quality Poggesi bath products imported from Italy. In-Room Dining is available daily from 6:00 am through 10:00 pm. Each guestroom features a Keurig with a selection of k-cups available.
1 vote
Show all answers
The construction portion of the renovation in Explorers has been completed. We are anticipating some new furniture to arrive in mid-August; for now, our tables and chairs have been re-finished, and there is a new wall covering and a new rug in place. We've just introduced our new menu with the gastropub concept as well. We host to host you!
1 vote
Show all answers
PreviousNext
1234568
"harbor view anything. don't get garden or atrium view. There is nothing better than waking up to a view of the Inner Harbor"
"Choose the Harborview room for a great view."
"Ask for Inner Harbour view"
"worst internet service Ive ever witnessed, couldn't finish my work on internet, A fast-food Wifi will be far better."
"Harbourview rooms offer lovely views"
PreviousNext
12345620
PRICE RANGE
US$151 - US$357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental harbor court baltimore hotel baltimoreintercontinental baltimore
LOCATION
United StatesMarylandBaltimore
NUMBER OF ROOMS
203
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing