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SpringHill Suites Savannah Airport

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SpringHill Suites Savannah Airport
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232 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Reviewed 4 days ago NEWvia mobile

I planned to arrive late at this hotel so all I was really concerned with was comfort and the size of the room for all of my gear. On that level, I got what I paid for. The staff was nice and helpful, but the hotel is not up to what I'm used to from the Marriott brand (other than...

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Helpful?
Thank MLNC
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

First, I would like to thank you for taking the time to review our hotel. I do apologize that you were not pleased with the room layout. Unfortunately all the room are the same except some have queen beds and some have king beds. We are in the process of changing out all are old TV with new ones now....

Long Branch, New Jersey
Reviewed 2 weeks ago via mobile

While this hotel was convenient, that was the high point. We were given a king bed with a pull-out sofa bed. The mattress on the sofa bed was old, thin and extremely uncomfortable. The patched wallpaper in the bathroom did nothing for the ambiance. Breakfast could not be more unappealing so we didn't eat it. This place was not all...

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Helpful?
Thank fuzzy09
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for taking the time to review our hotel. I do apologize for any inconvenience you faced during your stay with us. If you can contact the hotel directly at (912) 330-5555, so that I can figure out which room you stayed in to get these problems address and fixed. Again, I do apologize for any inconvenience and hope...

Atlanta, Georgia
Reviewed 7 October 2016

My family was evacuating for Hurricane Matthew and the nearby hotel we had a reservation for closed without notifying us. The manager at Spring Hill Suites not only took us in with no reservation, she also accommodated special needs. We would literally be stranded in the middle of a hurricane without her helpfulness.

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Helpful?
Thank 639travelmom
Richmond, Virginia
Reviewed 2 October 2016 via mobile

Nice lobby...that's about it. The room smelled like urine so bad that our three year old noticed it. We saw several roaches and in the middle of the night we awoke to the sound of something ruffling through our plastic bag. The TV had the worst picture...we tried watching some college football but you could barely see the screen. We...

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Helpful?
Thank lunch13
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for taking the time to review our hotel. I do apologize for the problems you faced staying with us. We do have a pest control come monthly to spray our hotel in and out to prevent these palmetto buys from coming in. We are in the process of replacing our TVs. Please call the hotel directly at (912)330-5555...

Sarasota, Florida
Reviewed 30 September 2016

100% stay at Marriott brands. This place is nice from outside. Very efficient check in process with the App as usual. However, our room was not clean. The shower still has soap build up in the soap dishes. The sink had a film around it. There was hair (looks like someone cut it) in the shower and was everywhere. Very...

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Helpful?
Thank Scott S
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for taking the time to review our hotel. I do apologize about the room not being as clean as it should. We are in the process of training new housekeepers to prevent these problems from happen again. We are waiting for the part to the to fix our elliptical machine. Please contact the hotel directly at 912-330-5555 to...

Lake Park, Georgia
Reviewed 18 September 2016

Where do I start? We checked in around 11:15 PM. The first room had an odor (mildew or urine). My husband went to the front desk and asked for another room. They put us in a second room. When my son pulled back the covers, a small bug crawled out from under the pillow. We then we're put in a...

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Helpful?
Thank kbmcg67
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for taking the time to review our hotel. We apologize for the inconvenience you faced having to switch rooms, the odor of the room, and the insect that was found. Our Ecolab Pest Control has been called out to spray the room, and the room has been cleared for the next stay. All of your concerns have been...

Reviewed 18 September 2016 via mobile

Good location near Tanger & restaurants. Upon entrance at the side, there were giant trash bins in the hallway; kind of an eyesore. Beds ok. Our room had a giant patch on the wall (see pics), and bathroom tile on walls a bit dingy ..basically it could use a renovation, but for a one night quick (cheap) stay, it was...

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Helpful?
Thank Kathy R
karen_mccoy, Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for taking the time to review our hotel. We apologize for the inconvenience you faced with the renovation of the room, and the patch on the wall. Our maintenance and housekeeping team have corrected all of these things to ensure that they are not an issue moving forward. We hope to see you again whenever your travels bring...

Spanish Fork, Utah
Reviewed 18 September 2016

This was a one night stay after landing in Savannah and on the way to Hilton Head Island, S.C. The staff was extremely friendly and helpful but the room was a very pleasant surprise. Nice sitting room with TV. There were two beds in a very spacious room. Best night of sleep in a long time. Any time I need...

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Helpful?
Thank George M
Reviewed 12 September 2016

My daughter and I stayed at this location for my sorority sister's wedding. The hotel is located immediately off of the interstate and in close proximity to the Premium Outlet Center, Walmart shopping center, host of other shopping venues and eateries. I booked a king bed for my daughter and myself. The room provided ample space for us to both...

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Helpful?
Thank Ladynyer5
Canton, Michigan
Reviewed 8 September 2016 via mobile

Very inviting and beautiful hotel. Shuttle driver from airport was an absolute delight. Staff was accommodating and very friendly. Breakfast was delicious and nice variety for FREE. Definitely would recommend this property.

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Helpful?
Thank Concerned38

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Savannah Airport

Address: 1 Jay R Turner Dr, Savannah, GA 31408-8070
Region: United States > Georgia > Georgia Coast > Savannah
Price Range: £94 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Savannah Airport 3*
Number of rooms: 92
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Also Known As:
Springhill Suites Savannah Airport Hotel Savannah
Savannah Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Savannah Airport staff and other travellers.
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23 days ago
montreal,quebec
over a year ago
Istanbul

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for upgrade”
 of 5 bubbles georgemT891JK, 18 Sep 2016 | Read review
“Stay elsewhere!”
 of 5 bubbles rampant409, 5 Jul 2016 | Read review
“Due to the location, there really isn't a preferred area unless you might want to be facing east, away from the highway.”
 of 5 bubbles MJBaer, 29 Jun 2016 | Read review
“Quiet hotel but ask for top floor.”
 of 5 bubbles Grandgator, 27 Jun 2016 | Read review
“Stay at the Staybridge hotel across the street.”
 of 5 bubbles shonnies2015, 18 Jun 2016 | Read review
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