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We stayed here the weekend of August 16th on the 3rd floor. Receptionists were friendly and welcoming. On our first morning, there was a loud banging on our door, when I opened it the African American housekeeper asked me to “write my initial”. I didn’t...More
Response from SHSI95, General Manager at SpringHill Suites Savannah AirportResponded 4 weeks ago
Thank you for taking the time to share your valuable feedback. My name is TIM SCHAADT and I am the
GENERAL MANAGER at the SpringHill Suites Savannah Airport. It has come to my attention that the service you received during your
recent stay did not...More
Stayed here for one night recently and would probably not go back. Staff is very friendly but our room you could hear the elevator open and close and the ice machine every time it was used. The a/c was horrible as it cuts on and...More
Response from SHSI95, General Manager at SpringHill Suites Savannah AirportResponded 13 August 2018
Thank you for taking the time to write a review on the hotel, We seem to have missed the mark with your stay. We apologize for the noise and the AC issues you faced, unfortunately our AC's do cycle on and off with the thermostats....More
My family and I was on a road trip and needed to unexpectedly stop over for a night, and decided to stay and SpringHill Suites since we had just left one and had a decent stay. The hotel was more dated than the one that...More
Knob came off in shower,ac very loud,bed to soft. Probably wont stay here again to many hotels in area. Style is nic and staff was very nice. Reviews are all the same yet nothing seemed to change. To badMore
Response from SHSI95, General Manager at SpringHill Suites Savannah AirportResponded 24 July 2018
thank you for taking the time to write a review on your stay. We appreciate the comments about the staff and style of the hotel. We apologize that you had an issue during your stay. We have replaced the management team in the hotel and...More
The room was okay with an exception of the AC unit rattling. The bathroom area, the knob on the tub came off as soon as we touched it, not enough towels in the room. Next morning we went to the breakfast area, all was okay...More
Response from SHSI95, General Manager at SpringHill Suites Savannah AirportResponded 21 June 2018
Thank you for taking the time to review the hotel. We apologize that we missed the mark during your stay. We would love for you to give us another opportunity as this is was a one off situation that unfortunately disrupted your stay.
Have stayed there several times. Yes, they're about a mile from the airport. The hotel has a complimentary shuttle van that starts at 5AM and ends at midnight. And, Majdi, I love your city ... have been there twice.