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Paid $139 for business trip. A little much for this level hotel. Room is dated and worn. Didn't have a clean feel to it. Towels were scarce. Management was nice enough. Air conditioner noisy AF. Ice dispenser next to elevator extremely loud. Typical Interstate exit...More
After being caught up in continuous delays and detours on I-77 and I-26, I would have to say that I-95 was the easiest part of the trip (and no one can say that very often). I decided to stop at the Springhill Suites for the...More
Response from SHSI95, Guest Relations Manager at SpringHill Suites Savannah I-95 SouthResponded 2 weeks ago
Thank you for taking the time to review our hotel. We apologize for the escalated noise level while you were trying to sleep, and will ensure that this is not an issue moving forward. Our breakfast hours are set by Marriott, but our...More
Spent one night here on our way to Asheville NC. Room was comfortable, bed was large, price was reasonable and included a hot breakfast. Breakfast was OK but not outstanding. Place was clean. Parking was included. Very convenient to I95. Reasonably priced for the package.
My daughter and I were traveling from Virginia to Florida to make the move to our new home
When my husband booked this hotel for me I was under the impression that it would live up to all of the other Springhill suites by Marriott...More
Response from SHSI95, Guest Relations Manager at SpringHill Suites Savannah I-95 SouthResponded 4 weeks ago
Thank you again for reviewing our hotel, and bringing all of your concerns to our attention. As we spoke upon your checkout, I appreciate your feedback, and have informed all of the appropriate hotel teams to ensure that these were not issues moving...More
This is the filthiest hotel by Marriott thus far. No service no one to talk to. First we were placed in a room were the bathroom had hair on the floor and on the toilet seat. The toilet bowl was dirty with a definitive discoloration...More
Response from SHSI95, Guest Relations Manager at SpringHill Suites Savannah I-95 SouthResponded 14 June 2018
Thank you for taking the time to bring all of the issues you faced to our attention. We sincerely apologize for these inconveniences, as this is not a reflection of the cleanliness level we require our housekeeping staff to maintain in each room....More