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Holiday Inn Express Fort Smith

131 reviews
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Traveller (18)
Room & Suite (26)
Dining (8)
Overview
  • Excellent52%
  • Very good32%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
2.5 Star Hotel
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Reviews (131)Write a Review
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LanguageEnglish
66
42
12
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3
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All reviewsblackout curtainsroom was spacious and cleanjacuzzi suiteliving areanice staywould stay againone night stayin townquiet locationhot tubnice hotelhousekeeping stafffree breakfastftexecutivenoiseinterstate
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1 - 5 of 130 reviews
Reviewed 3 weeks ago

DO NOT stay here unless you have an extra $150 to donate to the Hotel! They charged us for smoking in the room. And not just smoking cigarettes, we were told the room smelled strongly of marijuana! This is absolutely ludicrous! I tried repeatedly to...More

Thank Rachel W
Response from IHGService, Guest Relations Manager at Holiday Inn Express Fort SmithResponded 1 week ago

Hello Rachel W, Thank you for taking time to leave us a candid review about Holiday Inn Express Fort Smith Executive Park, AR. I am sorry to red about your disappointment. IHG values your experience with our hotels. I have sent you a private message...More

Hotel's Favourite
Reviewed 6 December 2017 via mobile

We were in the area to see a concert at the nearby casino in Roland, OK, and spent the night here. A great hotel and the location was perfect! Hotel is nicely appointed and the staff was excellent. Will stay here again when in the...More

Thank Beverly E
Reviewed 27 November 2017

We needed a base for 2 nights. I must start by saying that the staff were wonderful but..... Our rooms were not cleaned as we had might anticipated. When we returned after a whole day out we found the beds had been turned down rather...More

Thank Ginge59_12
Response from IHGService, Guest Relations Manager at Holiday Inn Express Fort SmithResponded 12 December 2017

Dear Ginge59_12, Thank you so much for your review of our hotel. Please allow me to apologize for the issues you had with the cleanliness of your room and its quality. It is with deep regret that we fell below your expectations. We work very...More

Reviewed 7 November 2017

Spent the night on our fall foliage tour here. The room was clean check in was easy. Had a problem getting on to the internet but finally got it. Breakfast was good several choices. Check out was easy. We had left something behind and they...More

Thank callout3
Reviewed 3 June 2017

A new Holiday Inn Express. Very clean and quiet rooms. A very nice lobby and very good breakfast with many selections you can for breakfast. Not easy to find off the interstate, but able to find with some twist and turns.

Thank Godale88
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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Restaurant
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$98 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Fort Smith
#6 Business Hotel in Fort Smith
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Fort Smith
#6 Business Hotel in Fort Smith
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (26)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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LRome15
3 June 2016|
AnswerShow all 2 answers
Response from James G | Reviewed this property |
Yes
0
Votes
Room Tips
"Go somewhere else"
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"Nice new Holiday Inn Express"
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"Don't stay here"
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"Good location, accessible."
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