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Holiday Inn Express & Suites Williston

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Holiday Inn Express & Suites Williston
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Boise, Idaho, United States
Reviewed 6 October 2016

On a recent business trip to Williston, I stayed at the Holiday Inn Express and found the hotel to be very clean and well managed. Pleasant greeting and check-in with a comfortable bed and nice complimentary breakfast. The staff was particularly pleasant. I will plan to stay at this place again.

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Helpful?
Thank James S
Jeannie H, Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for the amazing review and we are so pleased to accommodate you while in Willistion on your business trip. We hope to see you soon!

Ross, North Dakota
Reviewed 8 September 2016

We stayed at this hotel for a weekend and were very very happy with every aspect. The front desk staff is very professional and helpful. The room was very large, with a sofa sleeper included. Fridge, Mirco-Wave, Coffee Maker in the room. This hotel is very close to the airport and we did not hear a single sound from the...

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Helpful?
Thank lorac1962
Jeannie H, Manager at Holiday Inn Express & Suites Williston, responded to this review

Dear Valued Guest, Thank you so much for writing this amazing review! We are so happy that you chose us to be your hotel while in Williston. Without you we wouldn't be able to provide exceptional service to amazing people, like yourself. We hope to see you in the near future!

Devon, Canada
Reviewed 4 August 2016 via mobile

This very well run hotel has everything you will need for your business or family stay. Seriously the cleanest and best run hotel we have ever stayed at. And we stay at many. Staff is over the top professional. We felt like we were at a resort! Thank you to the management that clearly has not overlooked a single thing...

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Helpful?
Thank Michelle W
Rich R, Front Office Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for choosing our hotel for your recent stay in Williston. We greatly appreciate that you took the time to write us review, as our guests’ satisfaction is our main priority! It was a pleasure to have you as our guest. I will forward your comments to our staff! We appreciate your kind words! We hope to see you...

Kennewick, Washington
Reviewed 2 August 2016

This was perfect for its property type. Holiday Inn Expresses are usually nice, but this property was exceptionally nice. Very nice common areas, larger than normal seating area and breakfast area (including outdoor seating). Nice outdoor area with barbecue grills. Apparently they had a separate laundry area and locker room for oil field workers on premises. Everything was spotless. The...

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Helpful?
Thank OutdoorBoomer
Rich R, Front Office Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for taking the time to let us know how your stay was with us! I am happy to know you enjoyed our hotel and the amenities that we do provide and that our staff was able to accommodate your needs. We take customer service very seriously and I am proud to know that my staff was able to...

Reviewed 3 June 2016

the beds are good the staff was very friendly and helpful pretty good location clean and quiet hotel as well enjoyed my stay there the breakfast was also pretty good overall this hotel is a great choice

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Helpful?
Thank Papadorough
Rich R, Front Office Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for taking the time to let us know how your stay was with us and for choosing the Holiday Inn Express & Suites to accommodate your stay! I am happy to know that you enjoyed our staff and our breakfast! We hope to see you again in the near future! -Mariah Lead Front Desk Clerk

A TripAdvisor Member
1 review
Reviewed 24 May 2016 via mobile

On 5/24/2016, I inadvertently booked a 1 night stay at this hotel through an app on my phone. Realizing my mistake, I immediately contacted the hotel, to cancel my reservation. The hotel stated they have a hard policy on cancelations, and they would not allow me to cancel. Since I'm a Platinum IHG member, I contacted IHG and they extinguished...

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Helpful?
Thank A TripAdvisor Member
Rich R, Manager at Holiday Inn Express & Suites Williston, responded to this review

I do apologize that a manager was not contacted regarding this matter. I have informed all of my front desk agents when a situation like this arises, to contact a manger. Therefore, situations similar to yours can be avoided to future guests. I do hope that you will give the Holiday Inn Express & Suites another chance to make it...

Reviewed 30 April 2016

Being a spire elite member and staying across all IHG hotels in the country, this Holiday Inn is immaculate! Very clean hotel, attentive staff, and very comfortable beds. Also, it smells wonderful the second you walk through that front door. Keep up the great job Management! :) Also, Mariah was extremely sweet and informative as to restaurants and nearby activities.

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Helpful?
Thank Cezary S
Rich R, Front Office Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for taking the time to let us know how your stay was with us! I am happy to know that it was a success! We try our best to deliver our loyal guests the best possible service. I will forward your message on to our Management team! We do hope to see you again in the near future!

Reviewed 22 April 2016 via mobile

The place is wonderful and clean and the staff is so friendly and helpful. When you first walk in it is so designed perfectly its like eye candy. I couldn't ask for a better place in such a rugged city. They even let me check in,after they heard my circumstances.

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Helpful?
Thank Sairy M
Rich R, Front Office Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for your kind words! I am happy to know that you enjoyed our staff and your stay with us! We hope to see you again soon! -Mariah Lead Desk Clerk.

Texas
Reviewed 13 March 2016

I have travelled to Williston several times over the last few years and recently stayed here for the first, and last, time. The entire staff is very friendly - no exception. The free internet access was very bad and unusable, The room was not clean. This centered around the bathroom and was very disappointing. I'll choose another hotel on my...

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Helpful?
Thank Bert G
Rich R, Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for taking the time to compliment our friendly staff. I apologize that our internet access did not meet your expectations, the hotel is currently in the process upgrading our internet services. This matter has been forwarded to management and housekeeping staff to ensure a clean and comfortable room. We do hope that next time you're in the area...

Reviewed 19 October 2015

I had a reservation in September but was unable to stay because I became extremely ill. I called to cancel and they refused to cancel because it was within their 24 hour notice period. I left a message for someone I believe was the Assistant General Manager. She never called me back. Again, I called today and left a message...

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Helpful?
2Thank Carrie L
Rich R, General Manager at Holiday Inn Express & Suites Williston, responded to this review

The hotel management team thanks you for bringing this matter to our attention. I do apologize that you were sick and that our policy resulted in you being charged. I hope that you will stay with us on your next trip to Williston.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Holiday Inn Express & Suites Williston

Address: 415 38th St W, Williston, ND 58801-2801
Region: United States > North Dakota > Williston
Price Range: £82 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Williston 2.5*
Number of rooms: 90
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Williston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor rooms away from the lobby area are ideal”
 of 5 bubbles H6935HYjamess, 6 Oct 2016 | Read review
“Ask for a room on an upper floor away from elevators.”
 of 5 bubbles OutdoorBoomer, 2 Aug 2016 | Read review
“Be prepared to provide your own internet access.”
 of 5 bubbles 61bertg, 13 Mar 2016 | Read review
“Avoid this hotel. They are not helpful or friendly.”
 of 5 bubbles 986hald, 18 Sep 2015 | Read review
“chose the suites if available pay more for the extra room.”
 of 5 bubbles 298justinw, 15 Jun 2015 | Read review
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