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Great family trip. Hotel near train station. 5 To 10 minutes on foot. Staff was very kind and helpful. Parking with or without valet. Excellent breakfast and light dinner between 5 and 7. Nice complimentary internet connections
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I love this hotel! If you’ve read my other reviews, you know that I travel a lot and am highly critical of hotels that don’t give you what you expect or pay for. This hotel has it all! Underground parking, complimentary breakfast and happy hour...More
My husband needed surgery at Brigham’s this past year, my mother and I travelled down from Maine the day before surgery, and this hotel helped take stress away from a difficult time. Our room was immaculate—had a small kitchenette, living room, and 2 bedrooms with...More
The hotel is well maintained with friendly staff. There is a social hour on weeknights and the guests enjoy free food. Fitness room on the first floor open 24 hours. Great place for a quick trip. Lots of space in the room.
I would not return to this hotel. You could turn the temperature up on the wall thermostat and turn the thermostat off, but the AC kept coming back on. Even the area where you eat breakfast had too much AC. When we told the manager,...More
Thank Karen M
Response from Miri L, on behalf of management at Homewood Suites by Hilton Boston Brookline Longwood MedicalResponded 2 weeks ago
Dear Karen M
We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important...More
Response from jeverlinecasteel | Reviewed this property |
When they parked our car, they drove it around the block, out of sight so we did not see the garage itself. You can't be the first patron with a taller vehicle though, so they must have accommodations for larger ones too... More
When they parked our car, they drove it around the block, out of sight so we did not see the garage itself. You can't be the first patron with a taller vehicle though, so they must have accommodations for larger ones too. Street parking is nil, so don't plan on that! I would definitely call them and ask exactly what happens in your case. I was so glad that I called 3 days ahead to ask how to get their shuttle to the airport! I was told they do not go to the airport because "there is too much traffic." Thus, I rearranged my plans! Do call!