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The hotel overall is good. The room was big, channel offering good, bed was comfortable and the pillow selection in the room are soft or firm to suit your needs. The breakfast included hot and cold selection such as eggs, pancakes, sausage gravy, cereal, bacon...More
Visited Fairbanks in March for our 1st time and wanted to stay in a pet friendly hotel. This hotel accepts ESA/Support Animals free of charge! just bring documentation. This hotel is lovely.. We plugged in our RV in the parking lot and it was very...More
Staying in this hotel was one of the best experiences in Fairbanks. We had a positive experience with every staff member we met. The rooms were spacious and clean. Check in and out were a breeze. I had the opportunity to talk to one of...More
Stay Report - 4/6 - 4/8
Location: The hotel is located in a shopping center off the Johannsen Expressway about a mile west of the Steese Expressway (AK Highway 2). Nearby are a Walmart, Fred Meyer, Home Deport and a number of fast food restaurants. Downtown...More
was given a dirty room that had not been serviced . second room tv did not work properly . breakfast was not ready when posted .shuttle was not running . after contacting the property no reply . they don t care ! there are less...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites FairbanksResponded 21 March 2018
Thank you for staying at our hotel and for taking the time to write your honest review. I am sorry to learn that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit...More
This hotel, as of April 2015, had two clothes washers and dryers. If I remember right, they we located on the second floor and both the washers and dryers cost $1.00USD per load. The front desk sold detergent.