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Best Western Plus Chena River Lodge

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Traveller (76)
Room & Suite (156)
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Overview
  • Excellent52%
  • Very good34%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“waffles”(52 reviews)
“fred meyer”(46 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Chena River Lodge
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Chena River Lodge
Special Offer: BOOK DIRECT & SAVE
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (806)
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773 results
Traveller rating
389
259
74
37
14
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Time of year
LanguageEnglish
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389
259
74
37
14
Show reviews that mention
All reviewsclose to the airportwafflesfred meyerthe breakfast areaconvenient locationplug inschena riverfront desk stafffree breakfastbeds were very comfortablegreat place to staynice roomclean hotelup to daterooms are largestaff was very friendly and helpfulthird floor
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1 - 5 of 773 reviews
Reviewed 4 days ago

We had a good rest in this hotel, after international flights and transits which took about 30 hours in total, this was a good break really. Arrived past midnight in the midnight sun so it was fun, plus the jet lag was still there. Overall...More

Thank OHDBandung
Response from Kristen K, Front Office Manager at Best Western Plus Chena River LodgeResponded 4 days ago

Dear OHDBandung, Thank you so much for staying with us. We are so happy to hear that you enjoyed your stay and hope that you had a good nights sleep to help recover from all the jet leg getting to Fairbanks! We hope to be...More

Hotel's Favourite
Reviewed 12 September 2017

The hotel and staff were great. The location was very desirable for our needs. The only down side was no fresh cookies at check in, but then again, my waistline thanks them for that. I would stay here again!

Thank 938nancy
Response from BestWestern C, Director of Sales at Best Western Plus Chena River LodgeResponded 15 September 2017

Thank you for taking the time to send a review. We appreciate your feedback I am pleased to hear that you had an enjoyable visit. Hope that we see you again when traveling into Fairbanks Best of Regards, Niki Cserni Director of Sales

Reviewed 2 weeks ago

all positive. Friendly staff. Good location. Ample parking. Near airport, but rooms well insulated from sound of other rooms and flights. Grocery, drug store, restaurants all within walking distance. Laundry facility modern and well located.More

Review collected in partnership with Best Western
Thank Faye E
Response from Kristen K, Front Office Manager at Best Western Plus Chena River LodgeResponded 2 weeks ago

Dear Faye E, We would just like to take a moment to thank you so much for staying with us as well as taking your time to leave us a review. We value your feedback and are so happy to hear that you enjoyed your...More

Reviewed 3 weeks ago

I come into Fairbanks from working in a local village and I stay here because it is a home away from home. It is nice to wake up to a breakfast and be near a supermarket and local shopping facilities.

Review collected in partnership with Best Western
Thank Veronica M
Response from Kristen K, Manager at Best Western Plus Chena River LodgeResponded 3 weeks ago

Dear Veronica, We are so happy to hear that we are your first choice while in Fairbanks! We appreciate your business and are happy that you enjoyed your stay. Best Regards, Kristen Koch Front Office Manager

Reviewed 4 weeks ago via mobile

I want to say, the front desk staff was great in doing the best they could- I worked as a front desk manager many years ago, so I understand their limitations and authorized authority. The first night we dropped our bags in the room, right...More

Thank JBsaid
Response from Kristen K, Front Office Manager at Best Western Plus Chena River LodgeResponded 4 weeks ago

Dear JBsaid, We would first like to take a moment to thank you for staying with us. I would just like to take a moment and apologize for the inconvenience you described with the heating system during your stay. This is not what we are...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$95 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$95 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (76)
Room & Suite (156)
Dining (18)
Pool & Beach (1)
Amenities (14)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Chenyishih
6 February 2018|
Answer
Response from wolf3728 | Reviewed this property |
I visited these areas and only had a 2WD car without any problems. Santa Claus house is closed until May 1st. Chena hot springs, bring your own towel, they changed $5, per towel.
0
Votes
SabinaJan
1 September 2017|
AnswerShow all 12 answers
Response from BestWestern C | Property representative |
Hello SabinaJan, Yes the Northern Lights are visible from the Hotel but also a short walk towards the river will get you a better view.
1
Vote
traveler89604
9 July 2017|
AnswerShow all 6 answers
Response from Guilherme S | Reviewed this property |
I don´t think so. They barely have wi-fi (it´s pay to use). But then again, that´s part of the experience of being in the wilderness. Just my two cents.
0
Votes
Room Tips
"back side of hotel is quiet. very busy highway in front."
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"Overall a very quiet location avoid the end rooms near the ice machines which are very noisy."
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"They all look nice!"
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"No comment!"
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