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Extended Stay America - Fairbanks - Old Airport Way

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Traveller (19)
Room & Suite (17)
Dining (3)

About

Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Family Rooms
Kitchenette
Non-smoking rooms
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Location

Full view
48Car recommended
Grade: 48 out of 100
16Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
68Reviews
34Photos
2Q+A
13Room tips
Traveller rating
  • 5
  • 12
  • 20
  • 9
  • 22
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Popular mentions
I stayed there from November 1 through November 9 the toilets were gross; the top the toilet paper holder box was gross. I asked about cleaning the room and they said that a chart it was $10 a day plus tax I asked for the hideaway bed that it was $15 a day plus tax. On the third
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Response from 00esa, Manager at Extended Stay America - Fairbanks - Old Airport Way
Responded 20 Nov 2018
We are sorry for the unpleasant stay you had with us and for the cleanliness issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your feedback will be discussed with our housekeeping team to be more diligent going forward. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
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First the good. It's VERY close to Walgreens, AutoZone and Fred Meyers/Kroger. It's conveniently right off one of the main drags in Fairbanks - you can go from here to anywhere very easily. And the staff can be very nice and helpful. Now for the rest. There are no stairs in the
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Response from 00esa, Manager at Extended Stay America - Fairbanks - Old Airport Way
Responded 29 Aug 2018
We are disheartened to read your review. Please accept our sincere apologies for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
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When I first checked into the hotel, I was greeted by a friendly desk attendant who served me a glass of water after I was dehydrated from a six (6) hour drive which originated in Anchorage. This desk attendant and several others were very helpful when it came to my questions
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Response from 00esa, Manager at Extended Stay America - Fairbanks - Old Airport Way
Responded 1 Jul 2018
Thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you were impressed with the service of our courteous staff. That being said, we are sorry you weren’t completely happy with our facilities. Your suggestion for the breakfast offerings will be discussed with our Brand Leaders when updating our selections moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
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it was okay, breakfast was mediocre, coffee was good, service was limited, hotel was undergoing construction so that added to discomfort; location was great. The value was pretty good, the price to stay here was very low, but i think we got what we paid for. Not sure we will
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Review collected in partnership with Extended Stay
Response from 00esa, Manager at Extended Stay America - Fairbanks - Old Airport Way
Responded 28 Mar 2018
Thank you for taking the time to share your feedback. We are pleased you had an overall good stay, but we are sorry for the inconvenience you experienced while here. It was good to have you here, and we hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
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We had a lovely stay. The Front Desk was very helpful. The room was spick and span clean. Not so much in the way of breakfast, but we were supplied kitchen items and we ate dinners in the room, prepared lunches, and had out own breakfast items in the fridge. We even canceled a
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Review collected in partnership with this hotel
Response from 00esa, Manager at Extended Stay America - Fairbanks - Old Airport Way
Responded 4 Oct 2017
Douglas, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are delighted to read that you loved our helpful associates and your clean & comfortable room. It was a pleasure having you as our guest, and we look forward to your next stay with us soon. Sincerely, Hotel Management
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1234
Hi how close to downtown are you? and do you pick up from airport? and drop off at train?
The internet isn't bad, however they do offer three levels of premium internet at a fee and it's not bad I think $20 for a week for the fastest
2 votes
"The back has a view of another building (and a chain-link and barbed wire fence if you're on the first floor) but little noise."
"In order to have any kind of outdoor area you would have to buy a room in the 6000s"
"go with 2nd floor rooms and non-smoking section (good luck!)"
"choose one facing the Fed Myers much better view."
"Don't bother"
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PRICE RANGE
US$81 - US$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay fairbanksfairbanks extended stay
FORMERLY KNOWN AS
Extended Stay Deluxe Fairbanks
LOCATION
United StatesAlaskaFairbanks
NUMBER OF ROOMS
1
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