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Hilton Brooklyn New York

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Traveller (100)
Room & Suite (53)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Hilton Brooklyn opened on November 29th, 2016 after being built from the ground up at the corners of Schermerhorn and Smith Streets in Downtown Brooklyn. We offer 196 sleeping rooms, which consists of 64 Queen-Queens and 132 Kings ranging from standard, executive, deluxe and suites. Inside the guest rooms are offerings such as complimentary WiFi, smartphone docking stations, Crabtree & Evelyn Bath Products, 49-inch HD TV with premium channels/access to all streaming services and a spacious working desk. Other hotel amenities include a 24 hour grab and go pantry, 24 hour complimentary fitness center, 24 hour complimentary business center and 12 easily accessible subway lines right at our doorstep. In addition to our sleeping rooms, the hotel has a full service restaurant and lobby bar, Black Walnut, serving breakfast, lunch, dinner, and room service. Our location is in the Boerum Hill neighborhood, which is only steps from the Brooklyn Bridge, Barclays Center and MetroTech.
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Property amenities
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
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HOTEL STYLE
Safe
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Special Offer:Price Match Guarantee
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Location

Full view
100Great for walkers
Grade: 100 out of 100
194Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
693Reviews
170Photos
17Q+A
36Room tips
Traveller rating
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Popular mentions
The staff knows me by name when I arrive and understanstand my expectations and preferences. I feel valued as a guest and any discrepancies are resolved in a timely manner with a minimum of effort. I feel like I am home when I arrive
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Review collected in partnership with Hilton Hotels & Resorts
Response from 00gc, General Manager at Hilton Brooklyn New York
Responded 3 days ago
Lenny, Thank you for making Hilton Brooklyn New York your home away from home. We appreciate your kind comments about our team's excellent service. Thank you again for your wonderful review, and we hope that you will return once again on your next visit to the area. Paul Schwartz Hilton Brooklyn General Manager
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Hotel's Favourite
We visited my daughter, who recently moved to Park Slope and needed a place to stay that was walking distance. This hotel was a 20 minute walk from Prospect Park and our daughter's house and close to many other things downtown Brooklyn and Park Slope has to offer. The hotel is
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Response from 00gc, General Manager at Hilton Brooklyn New York
Responded 20 Nov 2018
Thank you for your wonderful review of Hilton Brooklyn New York. We are thrilled to read our terrific location was ideal for your plans and that you enjoyed everything else that we offered while you were here. It was a pleasure serving you, and we look forward to hosting you again soon. Paul Schwartz Hilton Brooklyn General Manager
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Great stay at a gem of a hotel in Brooklyn. Enjoy drinks and a great menu at Black Walnut Restaurant and Lounge. Friendly staff and all the amenities you want in a full service hotel. Near transportation and a short trip into Manhattan. You'll find it all at the Hilton
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Response from 00gc, General Manager at Hilton Brooklyn New York
Responded 3 days ago
John, Thank you for the great review. We are delighted you had a fantastic stay at Hilton Brooklyn New York and especially enjoyed dining at our Black Walnut Restaurant. It is also nice to know you liked our courteous associates and prime location. We truly appreciate you sharing your feedback with other travelers, and we hope you will stay with us on your next trip to the Big Apple. Paul Schwartz Hilton Brooklyn General Manager
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It's a very nice hotel if you are in Brooklyn. There are more convenient hotels in Manhattan if that is your destination. the amenities are pretty good. The only thing I wish they had was a pool. The Hilton honors benefits are good compared to most hotels. The staff is always
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Review collected in partnership with Hilton Hotels & Resorts
Response from 00gc, General Manager at Hilton Brooklyn New York
Responded 4 days ago
Thank you for choosing the Hilton Brooklyn New York and for being our loyal guest. We are glad you were impressed with our courteous associates and that you could take advantage of our amenities. We appreciate you highlighting our location and look forward to your next visit. Paul Schwartz Hilton Brooklyn General Manager
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As a Honors Gold member, I must say that this hotel has horrible service. 1. The hotel refused to lower my rate when the rate dropped within 24 hours of booking. I had booked the hotel for $296 and it quickly dropped to $246 but the hotel said I had to formally call Hilton
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Response from 00gc, General Manager at Hilton Brooklyn New York
Responded 6 days ago
Dear HIVAIDSCharity, Thank you for reviewing our hotel. Please accept our apologies for not meeting your expectations. We hope you will give us an opportunity to provide you with a more satisfying experience in the future. Paul Schwartz Hilton Brooklyn General Manager
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Bag over the fire alarm, we assume left by prior guests who smoked.
Rooms
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Is there a security deposit or any other hope of payments due on check in ?
I ONLY stay at Hilton properties and I think this is now standard operating procedure!. When you check-in, the hotel swipes your credit card and immediately they submit a charge to your credit card. The amount is equal to the total for the stay plus the value of one extra night. The charge is NOT "official" and it is on the bill as a "pending" charge until after you check out. It then seems to take a couple of days for the final actual charge to get put on the bill. I don't have any problem with this. I always have my receipt and verify the amounts. I also NEVER charge anything to my room!
1 vote
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Yes. Nice rooms.
1 vote
I have no idea. I suggest you check with the hotel.
0 votes
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I heard the were condos on upper floors.
0 votes
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Is there ample drawer space?
A small amount - the rooms are fairly well laid out but NYC compact. There's a decent closet and a few drawers in a king bedded room. It's clean, quiet and in a good location a few blocks from good public transit options. Staff a friendly and helpful and the ondite restaurant was fine with quick room service available.
1 vote
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"Executive Rooms are a good value."
"All rooms are great"
"My room on the 5th floor was high enough to be very quiet."
"subway stop one block away, easy access to nyc"
"Ask for the corner rooms"
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PRICE RANGE
US$201 - US$445 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBrooklyn
NUMBER OF ROOMS
196
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