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All reviewsprospect parkgrocery store next doornew yorkdunkin donuts across the streetgreen wood cemeterysame blockyogurton site parkingwaffle makerbreakfast roomrooms are smalltimes squarevisit familyfront desk stafffree breakfastwould definitely stay here againpark slope
I just had to return to New York and to the Brooklyn Way Hotel again. This time I was helped by Jet, Natalia and Shad at the front desk & they each provided me with great customer service with a smile. (Thanks to the front...More
Response from Christian A, General Manager at Brooklyn Way Hotel, BW Premier CollectionResponded yesterday
Thank you for taking the time to write your review of our property, your comments are very much valued Darrenmack.
We appreciate your comments regarding our staff and ongoing upgrades to the property.
Our staff members try everyday to provide outstanding customer service that our...More
Excellent service real clean and a good quiet place to relax and get your business done. Good parking and awesome breakfast dont have to worry about your car getting stolen its just such a cool place to just fall back and chill especially if you...More
1 Thank Rasiyonda T
Response from Christian A, General Manager at Brooklyn Way Hotel, BW Premier CollectionResponded 3 weeks ago
We would like to thank you for sharing your great experience, and positive feedback with us.
I will share your comments with our team.
We look forward to seeing you on your next trip back to Brooklyn.
I've been to way hotel a few times now and I have to say that staff,rooms,service is top notch!! Manager Shad is great! Very helpful and accommodating to our needs!! Breakfast is great, room very spacious!! I would recommend this hotel !!! I'll be back...More
Thank Miriam Y
Response from Christian A, General Manager at Brooklyn Way Hotel, BW Premier CollectionResponded 29 January 2018
Thank you Miriam Y for your fantastic review and for being a loyal guest to our hotel.
I'm glad Shad and the rest of the staff were helpful and accommodating during your recent stay.
We appreciate your positive feedback and hope to see you on...More
My wife and I stayed at this hotel when we went on a vacation to NY in December.
When we arrived into our room (307), the toilet did not flush. I went to the front desk and the gentleman told us he would come up...More
3 Thank TravisB8248
Response from Christian A, Manager at Brooklyn Way Hotel, BW Premier CollectionResponded 14 January 2018
Thank you for sharing your experience with me TravisB8248.
On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to...More
In the last 3 weeks I have stayed in different hotels from Best Western, and by far this was the most expensive and the worst.The a/c machine was turning on and off for no reasons and even though we tried to shut it down we...More
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Response from Christian A, Manager at Brooklyn Way Hotel, BW Premier CollectionResponded 8 January 2018
Thank you for sharing your hotel experience with me 804urielg. I am sorry we fell short of your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements. I hope that you will consider staying with...More